9
Excellent
170 USD
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Sercotel Ayala Bilbao in Bilbao

🌍
Spain, Bilbao, Canciller Ayala 3
● Center: 1.2 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Basic Single room
Basic Single room
Wireless internet, air conditioning and minibar
Beds:
205 USD
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Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
216 USD
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Superior Double room
Superior Double room
Air conditioning, minibar and private bathroom
Beds:
232 USD
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Superior room
Superior room
Wireless internet, air conditioning and minibar
Beds:
240 USD
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Superior Triple room
3 x
Superior Triple room
Wireless internet, air conditioning and minibar
Beds:
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Description

In this hotel 61 room.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Fri] 07:00-10:30 Open
    [Sat - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €20.00 (approx. US$23.58) per pet per day
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: DinersClub, AmericanExpress, MasterCard, Visa
  • Check in time: 16:00-23:30. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Adults Only
  • Reception desk
Rooms
  • Smoke Detector
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Vending machine
  • Microwave oven
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
Parking
  • Parking nearby
Business
  • Conference Hall
Beauty and wellness
  • Doctor
  • First Aid Kit
Pets
  • Pets allowed

Street view

Video: Отель Sercotel Ayala, Бильбао, Испания | Отдых в Европе

Map

Reviews

Cleanliness
Amenities
Location
Service
03.01.2026 Guest
Breakfast was good value for money.

Our room faced the street and was very noisy; the window seemed faulty and let in all the street noise.

The shower screen leaked, and the shower sealant was black and moldy.

The location is excellent, with all amenities nearby.
17.11.2025 Dlk
Clean, friendly service, good location
17.11.2025 Guest
Excellent hotel, good location, delicious breakfasts, very clean. I recommend visiting.
07.10.2025 Dennis
Great hotel in a very good location. If you’re there by car or have a rental car, you can park in a very close garage called “Instituto”. 22.50€ per day, but you get a daily 10% discount from the hotel.
Breakfast could’ve been a bit more selection, but all in all it was good. Also a notification: For breakfast you have to choose one of four slots, beginning with 7:00 a.m. and last one possible is 9:15 a.m. - very good system because the breakfast room is not that big.
Personal is very kind and helpful.
We can recommend the hotel and if we come back to Bilbao, we’ll definitely choose Sercotel Ayala again. 😊
08.09.2025 Yorkshireman_Dan
Happy with our stay here. Good location, easy walk to the old town and about 15 minutes to the Guggenheim Museum. Our Superior Room was clean and tidy. Front desk staff friendly and helpful.
11.08.2025 Guest
Very nice hotel with friendly service
07.08.2025 Ricardo
When I arrived I had an incident with the room that was assigned to me and there was no other room that could be allocated to me or in the conditions. The treatment from the staff when I found out about this was excellent, it was a very friendly and attentive attitude. Really a 10 for all the people who handled the business. I would definitely recommend it, on par with everything else excellent, rooms, food, location etc.
07.08.2025 Mila
Ideal location, just behind English Court and close to everything. Small but modern hotel, breakfast with everything you need and free tea/coffee machine between meals which is appreciated. Very friendly staff.
07.08.2025 David
The hotel was perfectly located in the heart of Bilbao. The staff were very welcoming, especially Cristina. She is perfect for her position at the front desk. Very helpful and attentive. A real gem! The room was clean and well appointed with everything you need. Despite being in the heart of the city, the hotel was very quiet and the beds were very comfortable. We appreciated being able to leave our luggage at the hotel after checkout so we had a few more hours to explore Bilbao before heading to the airport. We would definitely recommend this hotel to our friends and family.
16.07.2025 Guest
It's a pretty nice city, and you can walk to almost anywhere. There's the British Palace and a shopping street nearby. It's very clean and the rooms are quite spacious.
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POIs near hotel

memorial
Simón Bolívar (8 min)
Memorial marking the birthplace of South American independence leader Simón Bolívar (1783–1830).
memorial
Bust of Unamuno (10 min)
Memorial honoring Miguel de Unamuno, influential Spanish philosopher and writer from Bilbao.
museum
Itsasmuseum Bilbao (1.5 km)
Maritime museum exploring Bilbao's seafaring history and naval heritage.
museum
Ariz Dorrea (5 km)
Museum showcasing local art and cultural collections.
memorial
Memorial to Terrorism Victims (6 km)
Memorial dedicated to those who lost their lives to terrorist violence in the Basque region.

Cafe and Restaurants near hotel

restaurant
Restaurant «Mao marisqueria» (0 min)
Aiala Kantzilerraren Kalea
restaurant
Китайски ресторант "Старият Шанхай" (3 min)
Calle Ledesma, 10 bis
Reviews
19.11.2017 Paul
A very disappointing experience. The food was very poor. Everything we ordered was either overcooked or just reheated. One particular dish, scallops with ginger, was just a mass of onions with a handful of very poor quality scallops and no ginger. I cannot recommend this restaurant, especially when there are several other highly recommended Chinese restaurants very nearby.
restaurant
Restaurant «Bascook» (5 min)
Barroeta Aldamar Kalea
Reviews
26.11.2017 Marcus
Exemplary food. Despite a meat and fish biased menu, there are some truly outstanding vegetarian options. It’s worth calling a few days before if you want a vegetarian tasting menu.

The service was good and the food very well presented, with a very imaginative dessert menu! One dish to share as a starter (the dishes are very generous!), a main and a dessert each, a bottle of wine, two glasses of champagne and brandy to finish and it was still only €120. Extraordinary value compared to what you’d have paid for fine dining in Madrid or BCN. You can certainly pay less at Bascook by having the set menu. Highly recommended.
30.07.2017 Christoffer
Had heard good things about this place and read good reviews. All together at our table we had 6 different dishes, which we all tasted and agreed that they lacked finess and tasting wise was not close to the price level. Also the service was weird with around 4 different people coming by our table and more then once we were asked if we were done with our dishes which was not even close, which kind of gave a stressful feel to the night.

Frequently asked questions about Sercotel Ayala Bilbao

How much does it cost to stay at Sercotel Ayala Bilbao?

The cost of staying in Sercotel Ayala Bilbao depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 170 USD. Enter your dates to see the exact offer prices.

Is it far from Sercotel Ayala Bilbao to the nearest beach?

It takes 90 minutes to reach to the nearest beach.

Which room categories are available in the Sercotel Ayala Bilbao?

You can book Basic Single room, Superior room, Superior Triple room, Superior Double room, Classic Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates

Are pets allowed at Sercotel Ayala?

Yes, pets are welcome at Sercotel Ayala, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Sercotel Ayala from the nearest airport?

The nearest airport is Bilbao Airport, located about 20 mins from hotel by car (11.2 km) away.

What’s the cancellation policy at Sercotel Ayala?

The cancellation policy at Sercotel Ayala depends on your room type and booking terms.

Does Sercotel Ayala offer airport transfers?

No, Sercotel Ayala does not provide airport transfers for guests.

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