Hotels in Madrid

Nice hotel, good quality of food and breakfast. Amenities are good too.

Huge Hotel, nice but no kettle to make Coffee Or tea in the rooms .

Great position; quality of the rooms and service in line with the standard. Great breakfast.

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

Clean and tidy throughout. Friendly staff.

Lovely clean hotel with great service and a 24 hour bar. Good wifi and good Location, walking distance to the Retiro park. Only minor comment is more lighting required in rooms as we had an inside room. Excellent breakfast.

Location is great. Rooms are spacious. But I think they need to train people better how to prepare the beds. The way the pillows and the sheets were laid out- I’m not so sure. Towels and cleaning can be better. Always had to ask for water, and it’s not easy. But it is what it is, it’s not so bad.

Yuri at the front desk of Novotel Madrid was truly exceptional. From the moment we arrived, he welcomed us with warmth, professionalism, and a genuine smile that set the tone for our entire stay. He went above and beyond to ensure we were comfortable, offering helpful local tips and handling every request with efficiency and care. He suggested a trip to toledo and he took care of all the transportation...

One of the best breakfast-experiences I have had in hotel. Great choice of different types of food, a juice bar. The room was cozy, I like the lightning - usually I prefer more soft light, which creates a cozy atmosphere - it was exactly like this, but also there is an option of a more bright light, if you need to read or work with papers. The very big minus for me was, that there were no natural...

Great little restaurant reasonably priced. My traveling companion Buddy Jesus, turned my water into 🍷 wine and Scotch saving me mucho Dinero. Breakfast buffet wasn't the best that I ever had but for the price of the hotel it satisfied me.

The location is in a great area away from the tourist traps. The staff on reception are exceptional and went above and beyond to help me and my wife with an issue renting a car. Couldn't recommend them more highly

Plenty of landmarks nearby, whether you like walking or taking the metro. 30 minute walk to major landmarks. Well worth it. You can see the architecture Spacious room and a very comfortable bed. All the amenities you need. Well designed. The hotel and the hotel room were immaculate. Super clean. The staff were very kind and welcoming. Extremely helpful

Great experience at the Palace. Even if I only stayed one night, it was very pleasant. Location is great and the hotel has all the amenities you could need. The staff is friendly and the room is amazing 100% will return

First of all, the location is excellent, just a 5-minute walk from the Prado Museum and a 10-minute walk from Puerta del Sol, which is commendable. However, the room smelled strongly after renovations. The hotel also insisted on charging an extra €55 for bringing my daughter, who's under 11. This is incomprehensible. We've traveled all the way from Amsterdam, Brussels, Cologne, Frankfurt, and Madrid...

Top hotel ! + Location History and legacy Cupola lounge Renovated hotel & rooms Great room service Good value - No spa Not enough night staff

The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!

The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same...

Excellent food, beautiful restaurant and incredible service. Christmas dinner was outstanding! Recommend 100%

There is a strong bad smelling the first day.

very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!

I had the pleasure of staying at Eurostars Madrid Tower for two nights, and I must say the experience was truly exceptional. The staff were incredibly professional, kind, and attentive. They went above and beyond to make sure I was comfortable even changing my room twice due to an issue with the AC, and that too at 3 AM without hesitation. I truly appreciate their dedication and top-notch service....

Eurostars Madrid Tower is a top-tier hotel that truly deserves five stars. Located in the city’s business district, it offers stunning panoramic views of Madrid, elegant modern rooms, and excellent service. The breakfast buffet is varied and high quality, and the wellness center adds a luxurious touch. Staff are professional, attentive, and make every stay comfortable. Whether for business or leisure...

This hotel is definitely highly recommended. Super clean and tidy—absolutely worth booking. The staff were incredibly helpful and provided excellent service. Mr. Ibrahim, thank you so much for your care and for going above and beyond for me and my family. Because of your kindness and great service, I truly want to come back again with my family. The breakfast was also delicious, with lots of variety...

Fair to say, the hotel is really good overall. However, considering it's a 5-star hotel, it's not that good. Staff at the reception look very serious and not friendly or welcoming. Rooms, a lot of technology, but that's it. No more space than other more standard hotels. Beds are pretty comfy. The gym is good, and the breakfast, while pricey, really good. To me, good hotel, but it doesn't deserve...

Lovely hotel with very friendly staff. Only spent one night here but we were made to feel very welcome. The room was great for 4 adults and with a high standard of cleanliness. Great location with a bus taking you straight to the Plaza Mayor from just outside the hotel. I would thoroughly recommend staying here.

It is clean. No frills rooms. Location is outside of Madrid center. Easy to take 1 euro bus to main sections. Breakfast is good. Hot food, Many selections. Restaurants and mall near. Grocery next store. Hotel is Packed with tour buses. Staff are curt and bland. Hotel is Fine if saving $.

Great location, right outside the hotel you will find a bus station that will take you to Madrid’s downtown. The rooms are pretty comfortable and you have all the necessary. A lot of grocery stores nearby, and also restaurants. Not that near from El Centro de Madrid, but you have the necessary near. And its a 20-30 minute ride in the bus to the popular area.

Great value hotel with reasonable prices. Even though it is not in the centre, it is well connected. Right at the door there is a bus stop and it takes 20 or 25 minutes to get to the centre of Madrid (€1.50 for the ticket). Staff were friendly. The room was spacious, clean and comfortable. I would happily stay there again.

This hotel is very busy, coach loads of people coming and going. Breakfast was heaving, couldn't move for people. I wasn't allowed to bring my suitcase into the breakfast area. No real explanation but rudely told to take it out. I hung the do not disturb sign on my door as I didn't want it cleaned. Had a note posted under my door as letting me know they tried to call me all day as they wanted to...

Centrally located in Madrid, this hotel is a great value. Modest rooms with a large dining room. Extremely friendly staff.

Just visited Madrid for the first time and this hotel certainly added to a fantastic trip in a wonderful city. The hotel is stunning both inside and out with an extra touch of magic with the Christmas decorations. We visited the rooftop bar for some drinks and food and it was incredible. The views over Madrid are simply breathtaking. The hotel was immaculate throughout and our room was modern with...

I had a wonderful stay at this hotel! The location is excellent, with many attractions within walking distance. The room was spacious, well-maintained, and very comfortable. The breakfast was outstanding – delicious with a wide variety of options. The staff, including security, reception, housekeeping, and restaurant personnel, were all friendly and very helpful. We were extremely satisfied with our...

The service is impeccable here and the welcome into the grand lobby sets the tone for your stay. The rooms were a slight disappointment as they're extremely corporate with awful cold,rough vinyl style flooring. But the bathrooms were fabulous and breakfast was outstanding. The location was perfect for our stay and as we paid a reduced rate we felt it was great value for money. The queue for the rooftop...

It’s a lovely place. You pay 10€ to get up and have bar access. Totally worthy! Best view you will have in Madrid. Had only drinks, no food. But it is a busy place with the tourist atmosphere; so get ready to every corner be very crowded.

An unforgettable stay at Hotel Riu Plaza España! From the moment we arrived, everything about this hotel exceeded our expectations. The location is unbeatable, right in the heart of Madrid, with breathtaking views of the city from every angle. The rooftop terrace is simply spectacular—a must-see at sunset! The rooms are spacious, modern, and impeccably clean, with all the comforts you’d expect from...

Wonderful Hotel. The rooftop has amazing view and is good to take picture from the sunset. I had a great view from my room right in front of Plaza España, and the bedroom and the bathroom is huge and very clean. The breakfast was delightful. I will definitely stay there again when I come back. I wanted to give more stars if I could.

Upon entering the room you'll notice that the room is bright and airy.  There is wooden floors throughout with a large circular rug.  The entry area has an extra door from the main room to provide more sound barrier. Unfortunately mine would not stay closed. My room was located on the 8th floor near the end of the hallway. I was given two twin beds but the room is very large and not cramped at all...

We had a lovely stay at this hotel. They made the effort with little touches like a drink at the bar and chocolates and water in the room. The staff were friendly and the breakfast was amazing. A special mention to Saira (who makes the eggs at breakfast) - what a star!

Rooms okay but seems it's been a while since maintained. Lots of damage on woodwork. A nice gesture is that when you don't have your room cleaned, you get a voucher for a free drink. First day this worked perfectly, second day we received none which brings me to another issue; many of the staff do not speak English, apart from perhaps a few words. So if you ask for the voucher, the housekeeping has...

Breakfast was unbelievable! The variety, quality and presentation are unmatched. The service staff were friendly and very helpful. The room was comfortable, specifically, the layout and space made it luxurious. I would come here again, without question. 💪🏼

A very good service was provided by this hotel. The rooms were very neat and modern as well as the rest of the hotel’s facilities. The location is excellent for travelers in Madrid

Personal touch from the staff here is out of the space - we are feeling very welcome. We got such a big surprise while returning to our room after a city walk - such a warm and sweet gesture🤍🤍🤍 celebrating our reason of the stay🥳🥳🥳

The hotel was kinda great. The rooms were comfy but not that big. The WiFi wasn't really good. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all. The breakfast was good, but there is a restaurant in the hotel that was definitely awful. 15 euros for an awful meal with a rude staff. Absolutely not recommended...

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water. Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel. Suggestion:- ignore the complaining moaners that it's not ultra- modern. This is...

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price. The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear.

Decent hotel. Plenty of small problems though: 1. One hotel meal (out of our four) was awful. Our fish was cold in the middle. When we told the catering staff, they simply microwaved it and bought it back 2. *ROOM* Fixtures and fittings in need of repair (one example: our shower had cracks and leaks) 3. *ROOM* No duvet/quilt cover; instead it was a "top sheet", which doesn't fully encase the duvet...

Old hotel but in a good state. Rooms are getting cleaned very well with attention to detail. Bed is of good quality. Also the breakfast was okay. The location is a great plus as it is very close to the metro and the centre is walking distance (30 minutes).

First of all great mestoraspolozhenie. Great place to stay during a short self-guided tour. The building itself is old, rooms are average, cleaning is 4. Opposite the building of the old North station. Now there is a shopping center. There are many restaurants and cafes.

This is my second stay. I still think the location of the hotel is great, and the staff is very helpful. I found this time the breakfast options narrowed in some products and expanded in other ones that seem to adapt more to international visitors. I would come back to this hotel in the future if I come back to Madrid.

Nice modern hotel with good service and right at the city centre!

Very good location and close to everywhere I'd like to explore in Madrid. Nice breakfast with plenty of choices.

Everything was great and the staff even helped us to pre-packed for our breakfast as we had a train to catch next day early in the morning ! Bed is very big and comfy too !

Trip.com has charged our room fees and we be charged again by hotel staff again when we hand over our credit card to pay the city tax, by his mistake. luck we found it before leaving and got refund. It is a lot of money.

Lovely hotel right in the center. It’s clean and spacious. Many restaurants and shops around, super convenient.  We enjoyed our stay.

Good location right at the center of Madrid and halfway Gran Via

Excellent stay and perfect location. Highly recommend

Good location, rooms are plentiful. Front desk ck in was fast and easy. However for the price and 4 star rating expected a coffee machine in room. Ive stayed at 2 star hotels in madrid and they have q coffee machine.

Beautiful and comfortable vintage-style hotel, perfectly decorated and arranged thematically around the "Capitol Theatre" theme - we felt like divas in those rooms! 🤩 The staff was also extremely pleasant and helpful, and of course the location ideal, right in the middle of Gran Via in the beating heart of Madrid. Had the loveliest weekend staying there!

Nice hotel in downtown. It’s a prime location close to everything. The breakfast is great, lots of options, feels like a fancy restaurant. The rooms are not big and want some refurbishment. But location and breakfast bit everything :) there’s a roof top place but it’s very small and nothing to do in there really. There’s no gym in the hotel. Parking is outside across the street for €30/day.

The best staff, location, property. I enjoyed my stay and would definitely recommend it. Everyone was so warm and attentive.

Nice hotel and breakfast is great

Love the terrace for night view

Hotel facilities including rooms were not great. The breakfast buffet menu was the same during the stay (3 nights). There was no free bottled water provided during the stay, and the bottled water provided in the minibar in the room was charged (3.9 euros), but there was no price information.

Lovely hotel. Didn't do or see much as I was in and out .

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

Comfortable bed to sleep in but the framing jutted out, which we did bump into. The AC, tv, and fridge worked well. The hotel's facilities were good. Excellent restaurant and bar. Each floor was designed differently, which was interesting to see. The room itself was a bit stylish but not so practical. I was a bit scared the toilet was going to come off the wall every time I used it. The glass door...

I had a very unsettling experience during my stay. While I was getting changed in my room, someone from housekeeping or room service entered without knocking. I was naked and screamed out of shock, and the person quickly left. I immediately called reception to report it, but was told it was impossible for anyone to have entered — which clearly wasn’t true. I was told I’d receive a call back after...

Excellent hotel but you should know what you are signing up for! Here are few things and observations that will hopefully help: 1. The hotel is designed with amazing taste but there might be some interior design features in your room that won't work for you. For example, we've got a room with bath which was amazing but I can imagine that someone with reduced mobility won't be thrilled. My advice would...

This hotel definitely met our expectations in terms of innovation and aesthetic. We stayed in the Zaha Hadid rooms downstairs so we didn’t get a great view but would definitely come back to check out the other rooms in future. The rooms were well equipped with basic amenities and some you would expect for a 5 star hotel like dressing gowns and slippers. There were some toiletries in the bathroom too...

Fantastic artsy hotel, each floor had a different designer offering cool vibes. The staff was friendly and helpful and they had a great breakfast spread. Close to anything you want to see. Sixth floor felt like it was from a Kubrick film

Great hotel, lovely rooms and location. The staff were great and the service was good with ordering drinks etc. unfortunately, the pool was closed during our stay which was not ideal considering Madrid is 35 degrees and it would be nice to sit in the pool and enjoy the sun.

Melia Madrid Princesa is a fantastic choice for families who want comfort, convenience, and great service in the heart of Madrid. We upgraded our room and took full advantage of the free breakfast and daily tapas in The Level lounge—an absolute game-changer with kids. It meant fewer frantic restaurant searches and more time relaxing. The service throughout the stay was exceptional. Thoughtful touches...

They are currently doing construction and gave me a room that is exactly where they are working outside. It is so loud, you cannot have a conversation. You would think they would not book the rooms in the same area as construction? They did offer to move me, but said it will stop in 1 hour. Went to use the gym but it is also closed for 4 hours due to being painted. No alternate location provided...

I along with a group of nine fellow travelers stayed at the Melia Madrid Princesa during Spain's power outage on April 28, 2025. We returned to the hotel in the evening from our tour that day to find the hotel had emergency lighting, one elevator working AND offered a limited dinner menu with cooked food at the lobby bar along with tables set for dinner around the lobby. Most restaurants were closed...

Lobby looks nice, rooms outdated and bad finishes. Noisy windows. Between rooms not much noise. Shower is good. Swimming pool very limited opening times (from 11am to 9pm) and you have to make a reservation for a 45min time period. Its always full at the times you would like to swim (morning or evening). Useless. Service is fine.

Very good hotel with an amazing breakfast buffet which fs large and varied. Great staff and location. I wanted to highlight the staff again and in particular Jorge who is one of the bellman. He was incredible throughout our stay! Very accommodating and always at the ready to provide anything that we needed. Thank you Jorge. Also, my sincere thanks to Sophia who works at the front desk. We were fortunate...

Excellent hotel with all the amenities and staff who are completely bilingual. Was greeted by friendly and welcoming staff that provided me with a map and personal take on the nearby attractions to see. Centrally located with delicious food including the breakfast that made walking around very convenient. Room service was on time and of wonderful quality. Would reitun and recommend to others.

Very convenient hotel near the airport. Was very surprised by breakfast buffet. It had great selection of food items, juices and coffee. Rooms on top floor are remodeled and had 2 small water and two cava bottles complementary. Good overnight stay after the long flight

Convenient and clean hotel. It was a short walk to the train station. Beds were comfortable and bathrooms had good water pressure. Just had a slight draining issue for the shower. If you can't get the shuttle to the airport they will call you a taxi and which accept card, helpful if you don't have any cash.

Offered the easy access to the airport that we were looking for. The area was nice and everything was clean and convenient with bus 114 right across this street. Rooms were a little tight for a triple. Was a little pricey, but that seemed to be the norm when I searched. Shuttle to go to airport was 5 euro pp.

Stayed here twice, the first room smelled really bad, it was reported but nothing was done. Stayed a second time as it was already booked, the room (video) was better and there was no awful smell. There is a restaurant in the hotel, the burger was good (photo). By the way, as it is near the airport, with people departing at all times, it is always noisy.

The hotel’s location is ideal, especially with their reliable shuttle service that gets you to Terminal 4 in under 15 minutes with a punctual and friendly driver. However, be sure to reserve your spot in advance as space can fill up quickly. The room was perfect for a one-night stay, and the cafeteria was equally satisfying. What stood out most was the excellent service—both over the phone and in person...

Great room, shady grounds, friendly and helpful staff. Good food in the cafeteria, buffet a bit average but well presented and fresh. Nice position, convenient for the airport and 15- 20 minutes from the centre of Madrid.

Nestled in the heart of Madrid, the Emperador Hotel is lauded for its prime location, with guests appreciating the short walks to numerous attractions, eateries, and shops. While the rooms earn praise for their comfort and cleanliness, opinions on service and noise insulation are mixed. The rooftop pool with stunning views stands out as a guest favorite, despite occasional overcrowding and noise....

Very comfortable beds. Bathroom is okay. Clean. A nice lobby in the very center of Madrid. The Sky Bar is awful… old school look, slow service, bad cocktails and even worst food. Really a downturn.

The location is excellent. The room has many amenities. There is a great view from a restaurant on the roof top. The room was not clean. Found hairs on bed sheets. The bathroom had dirty towels.

Beautiful hotel and rooftop. We had a terrace room facing gran via. Beds were comfy, front desk staff was polite and helpful hailing a taxi for us. Only negative was our room was below the rooftop bar and you could hear the bar upstairs.

I had an amazing time. Pool was great. View was amazing! And most of all our waiter Manuel was one of the nicest guys I’ve ever met. If you’re ever in Madrid I’d always recommend going here!!!

We booked this trip before COVID and have only just made it - family and timing just got in the way. So glad we didn’t change our plans. The weather was beautiful and Hotel Emperador was exceptional. Thank you Julia for an always warm welcome to the amazing pool and roof terrace ⭐️⭐️⭐️⭐️⭐️

Old world hotel in a very fancy neighborhood of Madrid full of excellent restaurants and shopping

The hotel has a great location, excellent staff,we were very happy to stay there❤️

Great service! The room with a terrace and street view on the 7th floor is very good. Free club drinks and food, delicious! The old gentleman in the club is very cute! The front desk gentleman even drew a suitcase for me to communicate with because of the language barrier, haha

Great location. Relaxed and personable environment. The staff really cares that the guests have a good experience in the hotel and in Madrid. My room was comfortable and elegantly appointed.

Excellent hotel, prime location , in one of Madrid’s best shopping and entertainment areas. The hotel employees are very courteous and fine professionals. Very pleased with everything

Its an old hotel, cozzy, the staff is very warm but the room walls are thin and you can hear what happens in the nearby rooms. The Gym is amazing

Great location. Great Breakfast buffet. Great Room!

I had a minor issue which was promptly resolved so I have amended my review. Overall it was a good stay, nice rooms and great location near the Gran Via.

The rooms are basic but perfectly adequate and clean. The TV only has spanish channels but that's OK. The hotel is extremely central to metro and walking distance from many sites and sights. Lovely staff.

Hotel with excellent location, friendly staff, very good breakfast with private parking, we enjoyed our stay once again, we will return without a doubt

Hotel Mayorazgo is a fantastic place to stay in Madrid . The location is perfect .The rooms are clean and comfortable, and the staff is incredibly welcoming. A special thanks to Paula at reception : her kindness and professionalism made our stay even better. She went out of her way to help us with everything we needed. Highly recommended 👌 Mohamed & Siham .

I have stayed here before. And, I really like this hotel . It is more like a boutique hotel. Not a super big hotel which I prefer. The rooms are not huge but well appointed and very clean. Some reviewers complain of thin walls… but this has not been my experience. A rather quiet hotel. Maybe I am just lucky. The location is outstanding on top of it. The front desk, housekeeping and all the staff...

The location is great! Close to the city center!

The location is very good, you can walk to the surrounding area directly, the decoration is also beautiful, and there is a balcony

Hotel was clean and has perfect location but breakfast dish refills was slow the wifi was weak in our room and the room didn’t have windows.

STAFF WERE FRIENDLY AND LOCATION IN THE CENTER ROOMS ARE VERY CLEAN AND REDECORATED

Top location in the heart of Madrid; newly designed rooms, comfortable bed

One of our favorite hotels in Madrid! Amazing location. Very modern hotel with a warm cozy feel. The staff were friendly and accommodating.

Great location, good rooms and good food. The breakfast beyond worth it, I’ve never experienced such good breakfast service anywhere in Spain! The staff are also very pleasant!

The hotel is very chic and boutique-like. I recommend for a nice place to stay and the decor and the rooms were amazing. The staff there is very attentive and helped us with everything. 100% recommend if you're staying near the center of Madrid right next to the Grand Via. Breakfast was the highlight of the hotel. They have a rooftop bar where you can enjoy the city lights.

I did a deep research where to stay in Madrid, it was our first time visiting. We just got back and all the positive reviews are true. The hotel is very nice and everything is impeccable and well located. What impressed us the most is that after traveling all night long from Miami they gave us the room way before the check in time. It gave us a chance to shower and rest for a bit. I highly recommend...

We loved our stay at the Vincci for 3 nights. The location is really great as the gran via gets a little quieter (relatively) at this end of the street. The front desk staff were super nice during our stay, even helping us call a local restaurant to ask about a reservation modification. They also arranged a surprise snack and note in the room for my wife’s birthday which was super kind. We were in...

This boutique hotel is very charming. The staff is friendly and accommodating. We enjoyed drinks and tapas at the bar. Their breakfast menu is extensive and made to order. It’s delicious. Their rooms have a great view of the city— and includes a small balcony. Big thanks for the hotel staff—you rock!

The rooms could use some rearrangement to make more space by minimising furniture, but the location and staff are excellent. Good food and great ambience overall.