Thermal Hotels & Walliser Alpentherme in Leukerbad
✅ Direct connection to the thermal baths via underground tunnels, allowing easy access in bathrobes ✅ Varied room types offer options like twin beds that can be separated and suites with terraces ✅ Thermal pools include indoor and outdoor heated pools, with a notable Yin-Yang shaped pool offering different temperatures ✅ Breakfast widely praised for generous variety and quality, described as excellent or very good in multiple reviews ✅ Helpful and friendly staff noted in several positive reviews despite staff shortages ❌ Multiple reviews highlight the hotel's aging condition with outdated, worn, and sometimes damaged furniture ❌ Maintenance issues reported including mold in bathrooms, cracked tiles, broken pool jets, and exposed wiring ❌ Bar and some spa facilities such as sauna and Turkish baths are frequently closed or not operational ❌ Guests mention poor cleanliness and service inconsistencies, including unclean breakfast dishes and slow reception ❌ Some reviews report noise disturbances, small or poorly maintained rooms, and issues with pet policy enforcement
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Description
Thermal Hotels & Walliser Alpentherme, established in 1625 and renovated in 2002, is a three-star hotel located in the heart of Leukerbad. The property comprises three buildings with a total of 135 rooms, including a variety of room types such as Maison Blanche Single room, De France Family Double room, and Large Gemmi King Grand Bain Double Suite. Guests have direct access to a thermal center featuring indoor and outdoor pools, a unique Yin-Yang shaped pool with varied water temperatures, Roman-Irish baths, and spa treatments like soap brush massages. The hotel also offers extensive conference facilities with seven rooms, two tennis courts, and sports amenities including a fitness center and sauna. Dining options include two restaurants, a bar, and a patisserie. Despite its rich heritage and extensive facilities, recent guest reviews indicate the hotel is aging and in need of renovation, with concerns about maintenance issues and service inconsistencies. Still, the location and thermal amenities remain strong draws for visitors.
Location
Thermal Hotels & Walliser Alpentherme is situated centrally in Leukerbad, Switzerland, at Dorfplatz 1. The hotel is conveniently located just 200 meters from the local ski lift, making it accessible for winter sports enthusiasts. It lies approximately 117 km from Geneva Airport, 190 km from Geneva city center, 196 km from Milan Airport, and 230 km from Zurich Airport. Nearby dining includes Restaurant Pizzeria Choucas and Choucalino Kid's Club both about 228 meters away, and Schweizerstübli & Crazy Bar at 375 meters. The hotel’s connection to the thermal baths is direct via underground passages, allowing guests to reach the Alpentherme thermal center comfortably in their bathrobes.
Tips
- If you plan to use the thermal baths, take advantage of the underground tunnels connecting the hotel to the spa to avoid walking outside.
- Expect some rooms to be dated; requesting rooms on lower floors may offer better views than top-floor rooms with small windows.
- Note that the bar and some spa areas may be closed or have limited hours, so check availability in advance.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: CHF 29.00 (approx. US$36.85) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, Visa, DinersClub, AmericanExpress, UnionPay, MasterCard
- Check in time: 16:00. Check out time: 06:00-11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Minibar
- Locker
- Shower
- Bathrobe
- Slippers
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Poolside bar
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Shuttle
- Airport transportation
- Area shuttle
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water sport facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Rooftop pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Family/Kid Friendly
- Babysitting and childcare
- Ski storage
- Ski passes available
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Ski school
- Pets allowed (under 5 kg) (surcharge)
Video: Вид из окна отеля Thermal Hotels & Walliser Alpentherme Leukerbad (Maison Blanche)
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Frequently asked questions about Thermal Hotels & Walliser Alpentherme
What types of rooms are available at Thermal Hotels & Walliser Alpentherme?
The hotel offers room types including Maison Blanche Single room, Maison Blanche Family Double room, Grand Bain Double room, Deluxe Grand Bain Double room, De France Double room, De France Family Double room, Terrace Grand Bain Double Junior Suite, De France Double Junior Suite, Panorama Grand Bain Double Suite, and Large Gemmi King Grand Bain Double Suite.
How far is Thermal Hotels & Walliser Alpentherme from the nearest ski lift?
The hotel is located 200 meters from the nearest ski lift.
Are pets allowed at this hotel, and are there any fees?
Yes, pets are allowed with an additional fee of CHF 29.00 (approximately US$36.85) per pet per night.
Does the hotel have its own thermal baths?
The hotel stands on its own thermal source and is connected by underground passageways to the Alpentherme thermal center, which includes indoor and outdoor thermal pools, Roman-Irish baths, and sauna facilities.
Is parking available at the hotel?
The hotel offers paid underground parking.
