Grand Hotel Les Trois Rois in Basel

I was told over and over again that this hotel was the best property in Basel; so I booked a junior suite with a center view of the Rhine. Honestly, the hotel has work to do on their infrastructure to be a 5-star. With the issues outlined below, the best I can do is a 4.5 star. Cons: no air conditioning! During our 3-night stay, the daytime temperatures were in the 60s, nighttime in the 40s. Our room was very warm. We had to leave the balcony doors open at night. The Concierge provided us with a fan, but blowing hot air around a hot room doesn’t work. The solution was opening the doors, but, what would you do in the summer months??? No bidet. Shower/bathtub combination is awkward (clearly retrofitted), with a folding glass shower door that is difficult to open and shut. Pros: great location on the Rhine. Close to Old Town and all the high-end luxury shopping. The Concierge team works very hard to accommodate your every need. Mary, was a total standout. Helping the first day with laundry service, directions to a nail salon, and recommendations for contemporary art galleries. Housekeeping is terrific. Laundry service is done very well and timely. if this hotel Updates to Air Conditioning controlled in each room, and bathroom upgrades, it would truly be a five star.

Wunderbare Aussicht auf den Rhein von der Terrasse. Guter Service, nice view and seatings comfortable. Always have been and will be there to enjoy this icon. Innen wie draussen top.

This hotel is situated in a beautiful historic building standing on the banks of the Rhine right in the centre of lovely Basel. Now in winter the lobby greats you with a warm cozy glow and many smiles and helpful hands. We are staying in an entry level room facing the city and we love it - the size is great and the historic furnishing is really lovely. We also really love the lobby cafe. There is always a table for guests of the hotel (Baur au Lac- listen up) and the service could not be nicer. The concierge is very helpful and knowledgeable. The experience is just perfect. At lunch today we will eat at the Cheval Blanc - that should be the crowning glory of a perfect experiences. Thank you so much for making us so welcome and happy.

My husband and I stayed three nights prior to a Christmas market river cruise. The hotel is so elegant. Our room was very spacious. The staff were outstanding. Breakfast was delicious. Christmas markets and shopping short walk. Highly recommend. We loved every bit of it.

At this point in my life, I travel extensively for pleasure (for many years it was for business as well). The Hotel Les Trois Rois was one of the most extraordinary hotel experiences I’ve had in my lifetime, and I’ve stayed in hundreds of hotels. Every last detail had been anticipated and executed to the finest degree. This is absolutely the best hotel choice you can make in Basel. Multiple locals commented to us that we were staying in the finest hotel offered. Book immediately, you will not be detained.

Beautiful hotel in a perfect location. However, what truly stood out was the exceptional staff who went above and beyond to ensure every detail was perfect!

We were staying in Hotel Marthof, very close to it. During our Old Town walking tour, our local guide brought us here with the permission of reception staff. This newly rebuilt hotel opened in 2006. It was a huge and luxurious hotel. It is located on the left banks of Rhine River with amazing view. Almost all important destinations of Old town are within walking distance.

Second time at this hotel and this time it was very busy due to music festival. Lots of cabs waiting outside hotel to catch a glimpse of bands. As a solo traveller I was asked a few times what I was doing in reception- I was waiting for uber! It felt a little rude. Also the breakfast service was not as good as last time, a few errors in my order and space felt cramped and service rushed. But the hotel is beautiful, I think they were literally too full!

If this is a five star hotel, it should receive six! The staff, all of them were extremely friendly, most attentive and very professional! The location of this luxurious hotel is fantastic. Whoever was in charge of the decorating of the bar - it is unforgettable! The meals were excellent and the rooms were beautiful and we loved the heated bathroom floors. One night when we went out for dinner, I left my nightgown on the bed when and our rain coats were placed over the back of a chair. When we returned, my sleep shirt was arranged on the bed in the cutest fashion and our rain coats were hung on the doors. It's rare that I write a review but this hotel definitely needs to be recognized as one of the best!!

Returned here with pleasure. The staff is still charming and professional, rooms with character and elegant, attention to the details still there in this changing world. The breakfast exquisite and chic as well, the terrace and the bar closet to perfect. Watching a place keeping its quality and charm is always great.