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351 USD
Grand Hotel Europe Ag in Lucerne
🌍 Switzerland, Lucerne, Haldenstrasse
● Center: 1.5 km
☎ Phone: +41 41 370 00 11Show
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Rooms and prices
2 guests
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Standard Single room
Wireless internet, air conditioning and private bathroom
Beds:
351 USD
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Standard Double room
Private bathroom
Beds:
523 USD
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Standard Single room with lake view
Private bathroom
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Standard Family room
Family room with internet, air conditioner and bathroom
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Standard with Connecting Family room
Family room with bathroom
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4 x
Standard with Connecting Family Quadruple room
Family room with bathroom
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Standard Double room with lake view
Private bathroom
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Standard Family Double room
Family room with bathroom
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Superior Single room
Private bathroom
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Superior Double room
Private bathroom
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Double Junior Suite with lake view
Private bathroom
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Europe Suite
Private bathroom
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With Connecting Europe Suite
Private bathroom
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Description
Hotel opened in 1874, renovated in 2001. In this hotel 177 rooms, 5 floors.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: CHF 35.00 (approx. US$44.48) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Computer
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Outdoor furniture
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Packed Lunches
Internet
- Free Wi-Fi
Languages Spoken
- German
- English
- Italian
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Casino
- Mini golf
Parking
- Parking
- Garage
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Golf course
- Tennis court
Beauty and wellness
- Doctor
- First Aid Kit
Kids
- Family/Kid Friendly
Street view
Video: Grand Hotel Europe, Luzern, Switzerland | Travel With Priyanshi
Map
Reviews
18.11.2025
A lovely scenic place . It is near the bus stop
Great front desk staff
Excellent service and wreath breakfast buffet
Great front desk staff
Excellent service and wreath breakfast buffet
14.11.2025
It's very close to the lake, and there's a bus stop right outside, which is very convenient.
18.10.2025
Overall this hotel was decent and I would stay again.
1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue.
2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would.
3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great.
The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue.
2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would.
3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great.
The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
16.10.2025
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
19.09.2025
Although the hotel has a somewhat old-fashioned style, the scenery is nice, and the hotel service is quite heartwarming. When I left the hotel, a male receptionist even helped me carry my suitcase down the steps. In addition, the hotel is located right on Lake Lucerne, which is a plus.
08.09.2025
The room was European-style and a bit old. There were very few power outlets.
Small spiders occasionally crawled out of the room. The floor was dusty, as if it hadn't been cleaned properly.
The air conditioning initially wouldn't turn on; even the front desk staff couldn't get it to work. We had to ask another staff member to turn it on later, but the cooling was very weak.
Some amenities were missing from the room; we only discovered they had been left out when we went down to the front desk to ask.
Overall, it felt like a room that hadn't been properly prepared.
The only redeeming quality was the window with a lake view.
Small spiders occasionally crawled out of the room. The floor was dusty, as if it hadn't been cleaned properly.
The air conditioning initially wouldn't turn on; even the front desk staff couldn't get it to work. We had to ask another staff member to turn it on later, but the cooling was very weak.
Some amenities were missing from the room; we only discovered they had been left out when we went down to the front desk to ask.
Overall, it felt like a room that hadn't been properly prepared.
The only redeeming quality was the window with a lake view.
23.08.2025
A decent 4-star hotel, quite large and luxurious, with a beautiful lakeside location. The rooms are spacious, and the friendly reception staff are a big plus.
10.07.2025
A bit far from train station and need to take luggage up to stairs at the entrance!
31.08.2024
Good location, near the lake. Spacious room, good service, average breakfast
14.07.2024
The geographical environment is very good, opposite Lake Lucerne
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POIs near hotel
Auguste Piccard (PX 8) (15 min)
The historic PX 8 is a submersible aircraft designed by Auguste Piccard for deep-sea exploration.
Bourbaki Panorama (1.1 km)
Panoramic circular painting depicting the retreat of the French army in 1871, free admission.
Lion Monument (1.1 km)
The Lion Monument is a stone sculpture commemorating Swiss Guards who died during the French Revolution.
Alpineum museum (1.1 km)
Exhibition of detailed Alpine dioramas showcasing mountain landscapes and glaciers.
Kunstmuseum Luzern (1.2 km)
Art museum featuring Swiss and international modern art collections, open Tuesday to Sunday.
Cafe and Restaurants near hotel
Tivoli das Restaurant am See (2 min)
Frequently asked questions about Grand Hotel Europe Ag
How much does it cost to stay at Grand Hotel Europe Ag?
The cost of staying in Grand Hotel Europe Ag depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 351 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Grand Hotel Europe Ag?
You can book Standard Single room, Standard Single room with lake view, Standard Family room, Standard with Connecting Family room, Standard with Connecting Family Quadruple room, Standard Double room, Standard Double room with lake view, Standard Family Double room, Superior Single room, Superior Double room, Double Junior Suite with lake view, Europe Suite, With Connecting Europe Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Hotel Europe Ag?
Check-in at Grand Hotel Europe Ag is possible from 14:00, check-out is until 12:00.
Are pets allowed at Grand Hotel Europe?
Yes, pets are welcome at Grand Hotel Europe, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Grand Hotel Europe from the nearest airport?
The nearest airport is Zurich Airport, located straight line distance from hotel: 48.3 km away.
What’s the cancellation policy at Grand Hotel Europe?
The cancellation policy at Grand Hotel Europe depends on your room type and booking terms.
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