Grand du Parc Montana in Crans Montana

My family stayed there for a premiere sporting event (Haute Route) and this was considered the premium (just below superior) option at over 400 CHF per night for the event. The good Very large rooms with huge balconies with breathtaking views of the mountains and sunsets. Hotel has character as it is the oldest hotel in Crans Montana built before 1900. The so-so Breakfast included standard European buffet, but eggs only offered 25% of the time. My wife came down 1hr prior to closing breakfast and received frustruating responses from less than interested staff when asking for coffee and cold milk for our toddler. The bad Hotel is completed dated despite a 2001 renovation - all carpets, hard beds, horrible pillows with no head support, lamps from the 1970s (it is the oldest hotel in Crans-Montana). One night when the hotel was near empty I felt it was ******* because the hotel is so old (and was a tuberculosis Sanitorium 100yrs ago) Some rude staff - Hotel main door would lock even during day, and we received rude staff responses when asking them to let us in to our own hotel! See above about breakfast. I honestly felt that some of the staff didn't care if we were staying there or not.