Salad Beach Resort in Haad Yao

The worst "hotel" in Koh Phangan. In my 5 months of travelling Thailand I never experienced such a horrible hotel. I usually never write reviews but this experience as a young solo female traveler completely shook me. The staff and owners are unprofessional and rude. The rooms are dirty, crawling with bugs, cockroaches, spiders, and even larger-sized lizards' appeared under my bed. It is completely run-down and looks different from the pictures. My door lock was broken and when I went to complain at the desk a young girl who looked about 12 years old started screaming at me telling me I was the problem. Simultaneously, another couple was also looking for a refund at the same time, an absolute mess. Never expected this as Koh Phangan is not the island where this would usually happen. Warning you all to stay away. They ask for money upfront, so if you have a problem, there is no way to get a refund unless you complain to the credit card company. Loads of beautiful accommodations around with lovely Thai owners, avoid at all costs and stay away from these broken negative people :(

We have returned this year to a bungalow at this resort and found it very tired and shabby. The beds were very comfortable but there were holes in the sheets and the shower curtain was hanging down in the middle. Having stayed in eight different places over the past two months, we can honestly say that this was the worst. It badly needs a refurbishment. The tiles and grid round the pool were cracked and broken . They don’t provide tea and coffee in the rooms but provided a kettle with a broken lid on request. On the good side, the staff and reception were lovely and the gardens kept very well. We will not be returning.