8.3
Excellent
317 USD
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Steigenberger Marhaba Thalasso in Hammamet

🌍
Tunisia, Hammamet, Avenue Moncef Bey
● Center: 4 km
🌞 Beach - 1.7 km
➊ 1 line
☎ Phone: +216 72 226 555Show

Several reviews highlight excellent and attentive staff service, describing them as "unfailingly helpful and friendly" and "the kindest service staff". Food quality received praise, with comments on "excellent food" and a buffet "laid out very well" including Tunisian options. The hotel’s cleanliness and room comfort were noted positively by multiple guests, with rooms described as "spotlessly clean" and "the room itself is chic". Guests appreciated the private beach with clean sand, sunbeds, and attentive service without tipping pressure. The spa center with seawater pool and kids’ facilities like playground and mini-club were positively mentioned. Several guests reported maintenance issues such as worn carpets, broken curtain rails, rusty minibars, and poor air conditioning control. Negative comments included poor room ventilation with bathrooms lacking windows or fans, causing hygiene concerns. Food quality was criticized in some reviews for bland taste and slow service; one guest reported "uncooked potato chips" and "garlic skin in pasta". Several reviewers mentioned inconsistent service quality and understaffing, affecting the overall guest experience. Wi-Fi performance was frequently described as poor, with one guest noting it took "20 minutes" to load a single webpage. Complaints included limited dining options outside restaurant hours and no vending machines for snacks or drinks.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Superior Triple room
3 x
Superior Triple room
Air conditioning and private bathroom
Beds:
336 USD
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Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
358 USD
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Double Bungalow
Double Bungalow
Private bathroom
Beds:
358 USD
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Deluxe Bungalow
Deluxe Bungalow
Private bathroom
Beds:
545 USD
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Triple room
3 x
Triple room
Private bathroom
Beds:
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Triple room with balcony
3 x
Triple room with balcony
Private bathroom
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Sea View Triple room
3 x
Sea View Triple room
Private bathroom
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Sea View Triple room with balcony
3 x
Sea View Triple room with balcony
Private bathroom
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Quadruple room
4 x
Quadruple room
Private bathroom
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Quadruple room with balcony
4 x
Quadruple room with balcony
Private bathroom
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Sea View Quadruple room
4 x
Sea View Quadruple room
Private bathroom
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Sea View Quadruple room with balcony
4 x
Sea View Quadruple room with balcony
Private bathroom
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Double room
Double room
Air conditioning and private bathroom
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Double room with balcony
Double room with balcony
Private bathroom
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Sea View Double room
Sea View Double room
Private bathroom
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Sea View Double room with balcony
Sea View Double room with balcony
Private bathroom
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Superior Triple room with balcony
3 x
Superior Triple room with balcony
Private bathroom
Beds:
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Superior Double room with balcony
Superior Double room with balcony
Private bathroom
Beds:
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Superior Sea View Double room
Superior Sea View Double room
Private bathroom
Beds:
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Superior Sea View Double room with balcony
Superior Sea View Double room with balcony
Private bathroom
Beds:
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
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Sea View Double Junior Suite
Sea View Double Junior Suite
Private bathroom
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Sea View Double Junior Suite with balcony
Sea View Double Junior Suite with balcony
Private bathroom
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Deluxe Double Bungalow
Deluxe Double Bungalow
Private bathroom
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More rooms

Description

Steigenberger Marhaba Thalasso is a 5-star hotel located in Hammamet, Tunisia, built in 1996 and renovated in 2009. The property includes 371 rooms spread across a three-story main building and 150 one-story bungalows, offering a variety of room types such as sea view rooms with balconies and deluxe bungalows. The hotel features a private sandy beach just 20 meters away, with free sunbeds, umbrellas, and towels along its 300-meter stretch. Facilities include five restaurants (three a la carte), four bars, three swimming pools including a heated indoor seawater pool, a thalassotherapy center, spa services, a fitness center, tennis courts, and extensive kids' facilities such as a mini-club and playground. Business travelers can use the conference hall with a capacity of 135 people. The hotel aims to accommodate both family vacations and business trips with a broad range of amenities.

Location

Steigenberger Marhaba Thalasso is situated in the Yasmin area of Hammamet, 3 km from the city center. It lies 38 km from Zine El Abidine Ben Ali International Airport (NBE). The hotel is positioned on the first beachfront line, offering direct access to its private beach. The nearest public beach, شاطئ الحمامات, is approximately 1.7 km away. The hotel's location provides easy access to local attractions and offers guests a seaside environment within a short drive from the airport and city amenities.

Tips

  • If you plan to stay here, request your room carefully and check it upon arrival due to some reported maintenance issues.
  • Bring your own slippers and mugs as some guests experienced shortages.
  • Consider visiting the beach early in the day to enjoy the free sunbeds and attentive service without tipping pressure.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
Rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Library
  • Barbecue grill(s)
  • Billiards
  • Karaoke
  • Nightclub
  • Barbeque
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal indoor swimming pool
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Public beach
  • Next to the beach
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Windsurfing
  • Diving
  • Darts
  • Table Tennis
  • Golf course
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 1720 m. It takes 26 minutes To the beach!

Beach view

Video: Hotel Steigenberger Marhaba Thalasso Hammamet :: Reservy.com

Map

Reviews

Location
Breakfast
Price
Pool
Service
Cleanliness
09.01.2026 Kaenat
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
12.09.2025 Gordon
Great - but some improvements needed
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available.

Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
12.07.2025 Lisa
Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.
24.04.2025 Vanda
Needs lots of improvement
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action.
The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort.
The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene.
There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category.
After restaurant hours, there is no vending machine or service point available to purchase a drink or snack.
In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers.
The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect.
The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency.
It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
04.03.2025 SamBS113
Good hotel overall, but not 5 star value, average quality restaurant, average quality spa and thalassotherapy for a high price.
25.08.2024 Guest
It was in no way a conventional 5* hotel, it's a "tunisian 5* hotel", the stuff are 50/50, communicating with you only if you're either tunisian or giving them money, the room is big and empty, usually badly maintained, beds are very rigid and only single without even the possibility of transforming into a twin bed, the food is very basic with a minimal choice and slow serving creating lines of waiting people, outside the dining hours there is basically nothing to eat, the pools're not heated, with sand (bad cleaning), working from 10 to 18 "officially", unsupervised children everywhere, the booz is either too diluted or too concentrated, depend on your luck with the bar, there is no fresh juices or a variety of non alcoholic drinks, tea and coffee are undrinkable.
The is no medical help, and they dont even help you with organising it (thank god we had a good insurance).
The hotel imposes on you a ton of rules upon arrival, but none of theme are respected later on buy anyone.
If you have to travel to Tunisia and want to fell kinda 5*, then maybe it's your choice, otherwise i dont recommend neither the country nor this hotel.
16.07.2024 Guest
Excellent food
01.04.2024 Guest
BON HOTEL MAIS CRAFAR QUI SE PROMENAIT AU COULOIR ET CLIMATISATION INEXISTANTE
Hôtel en générale très bien mais il faut perfectionner les détails. Inadmissible voir un crafar qui courrait sur le long du couloir et avec une température chaude se faire dire qu'on a le chauffage. On est sorti de l'hôtel pour aller ailleurs. La nuit on a dormi avec la porte du balcon ouverte pour la chaleure
10.03.2024 Anonymous
Beautiful environment, good buffet and low price
06.04.2023 Maletskiy
I really liked the hotel. High class.
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POIs near hotel

attraction
Barberous (54 min)
Barberous is a local attraction known for its cultural or natural significance in Hammamet.
zoo
Carthage Land (5 km)
attraction
King Kong (5 km)
water_park
Aqua Land (5 km)
attraction
New Medina (5 km)

Frequently asked questions about Steigenberger Marhaba Thalasso

Does Steigenberger Marhaba Thalasso have facilities for children?

Yes, the hotel offers extensive kids’ facilities including a children's pool, a mini-club for ages 4-12, a playground, children's chairs, and cribs.

Is there direct beach access at the hotel?

Yes, the hotel has its own private sandy beach located just 20 meters from the property, with free umbrellas, mats, and towels.

What types of rooms are available at Steigenberger Marhaba Thalasso?

The hotel offers a variety of rooms including Triple room, Sea View Triple room, Quadruple room, Sea View Quadruple room, Double room, Superior rooms, Junior Suites, and Deluxe Bungalows among others.

Are pets allowed at the hotel?

No, pets and service animals are not allowed at Steigenberger Marhaba Thalasso.

Is there a conference or meeting facility at the hotel?

Yes, the hotel has a conference hall that can accommodate up to 135 people.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 193 USD The best time to book is July 15, with rates starting from 95 USD

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