Steigenberger Marhaba Thalasso in Hammamet
✅ Several reviews highlight excellent and attentive staff service, describing them as "unfailingly helpful and friendly" and "the kindest service staff". ✅ Food quality received praise, with comments on "excellent food" and a buffet "laid out very well" including Tunisian options. ✅ The hotel’s cleanliness and room comfort were noted positively by multiple guests, with rooms described as "spotlessly clean" and "the room itself is chic". ✅ Guests appreciated the private beach with clean sand, sunbeds, and attentive service without tipping pressure. ✅ The spa center with seawater pool and kids’ facilities like playground and mini-club were positively mentioned. ❌ Several guests reported maintenance issues such as worn carpets, broken curtain rails, rusty minibars, and poor air conditioning control. ❌ Negative comments included poor room ventilation with bathrooms lacking windows or fans, causing hygiene concerns. ❌ Food quality was criticized in some reviews for bland taste and slow service; one guest reported "uncooked potato chips" and "garlic skin in pasta". ❌ Several reviewers mentioned inconsistent service quality and understaffing, affecting the overall guest experience. ❌ Wi-Fi performance was frequently described as poor, with one guest noting it took "20 minutes" to load a single webpage. ❌ Complaints included limited dining options outside restaurant hours and no vending machines for snacks or drinks.
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Steigenberger Marhaba Thalasso is a 5-star hotel located in Hammamet, Tunisia, built in 1996 and renovated in 2009. The property includes 371 rooms spread across a three-story main building and 150 one-story bungalows, offering a variety of room types such as sea view rooms with balconies and deluxe bungalows. The hotel features a private sandy beach just 20 meters away, with free sunbeds, umbrellas, and towels along its 300-meter stretch. Facilities include five restaurants (three a la carte), four bars, three swimming pools including a heated indoor seawater pool, a thalassotherapy center, spa services, a fitness center, tennis courts, and extensive kids' facilities such as a mini-club and playground. Business travelers can use the conference hall with a capacity of 135 people. The hotel aims to accommodate both family vacations and business trips with a broad range of amenities.
Location
Steigenberger Marhaba Thalasso is situated in the Yasmin area of Hammamet, 3 km from the city center. It lies 38 km from Zine El Abidine Ben Ali International Airport (NBE). The hotel is positioned on the first beachfront line, offering direct access to its private beach. The nearest public beach, شاطئ الحمامات, is approximately 1.7 km away. The hotel's location provides easy access to local attractions and offers guests a seaside environment within a short drive from the airport and city amenities.
Tips
- If you plan to stay here, request your room carefully and check it upon arrival due to some reported maintenance issues.
- Bring your own slippers and mugs as some guests experienced shortages.
- Consider visiting the beach early in the day to enjoy the free sunbeds and attentive service without tipping pressure.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Karaoke
- Nightclub
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Seasonal indoor swimming pool
- Water sport facilities
- Private beach
- Pool facilities
- Public beach
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Darts
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1720 m. It takes 26 minutes To the beach!
Beach view
Video: Hotel Steigenberger Marhaba Thalasso Hammamet :: Reservy.com
Map
Reviews
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available.
Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action.
The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort.
The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene.
There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category.
After restaurant hours, there is no vending machine or service point available to purchase a drink or snack.
In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers.
The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect.
The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency.
It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
The is no medical help, and they dont even help you with organising it (thank god we had a good insurance).
The hotel imposes on you a ton of rules upon arrival, but none of theme are respected later on buy anyone.
If you have to travel to Tunisia and want to fell kinda 5*, then maybe it's your choice, otherwise i dont recommend neither the country nor this hotel.
Hôtel en générale très bien mais il faut perfectionner les détails. Inadmissible voir un crafar qui courrait sur le long du couloir et avec une température chaude se faire dire qu'on a le chauffage. On est sorti de l'hôtel pour aller ailleurs. La nuit on a dormi avec la porte du balcon ouverte pour la chaleure
POIs near hotel
Frequently asked questions about Steigenberger Marhaba Thalasso
Does Steigenberger Marhaba Thalasso have facilities for children?
Yes, the hotel offers extensive kids’ facilities including a children's pool, a mini-club for ages 4-12, a playground, children's chairs, and cribs.
Is there direct beach access at the hotel?
Yes, the hotel has its own private sandy beach located just 20 meters from the property, with free umbrellas, mats, and towels.
What types of rooms are available at Steigenberger Marhaba Thalasso?
The hotel offers a variety of rooms including Triple room, Sea View Triple room, Quadruple room, Sea View Quadruple room, Double room, Superior rooms, Junior Suites, and Deluxe Bungalows among others.
Are pets allowed at the hotel?
No, pets and service animals are not allowed at Steigenberger Marhaba Thalasso.
Is there a conference or meeting facility at the hotel?
Yes, the hotel has a conference hall that can accommodate up to 135 people.
Hotels you might also like
Hotel prices for: July - August 2026 calendar
The average hotel price this month is 193 USD The best time to book is July 15, with rates starting from 95 USD




























































































