Bellezza Alacati in Alacati

I made my reservation through a reservation site for 1 day (Saturday evening) for the date of 06-07 August, and I made the payment with my credit card on the same site, then this site sent me a reservation confirmation e-mail for my stay, everything is normal until here, then shortly after the hotel The e-mail came, I saw the e-mail, but I couldn't examine the details of this e-mail on my phone because I thought it was a welcome or a courtesy e-mail for welcome purposes and I was driving on the road. When I arrived at the hotel in the evening, they replied that they sent me an e-mail that my name was not on the reservation list. When I asked the reason why, the room was canceled due to air conditioning failure (even though I found that I could not find another hotel in Alaçatı on Saturday evening, because I knew it would be very expensive), I said that I wanted to stay in a room without air conditioning, the friend at the reception told me that the masters He replied that he was there and that they were repairing on Saturday evening, when I asked what to do; He conveyed that they would not help, I was a victim because I was planning my holiday budget and the room charge was taken from my credit card and I had to return to Izmir. Thank you to those who contributed to the ruin of my holiday.