The hotel room was comfortable, with a good bed and functioning air conditioner. However, loud music played until midnight every night, which made it hard to rest. The room was cleaned daily, but towels were sometimes not replaced unless we reminded the staff. The minibar was restocked only with water, and the glasses and coffee cups were often dirty or stained. The food was disappointing — cold, bland, and the bread was stale. I wouldn't recommend the coffee either; it tasted terrible. As for Denis Rent a Car, I strongly advise never using their service. It was one of the worst experiences of our entire trip. We rented a taxi for a round trip to Manavgat. When booking, they clearly told us that the driver would drop us off and later return to the same spot to pick us up — we just had to call 30 minutes in advance. The trip there went smoothly in a decent, air-conditioned car. But everything fell apart on the way back. Since we didn’t have mobile internet in Turkey, we called them and waited at a nearby café. We received a message over the café Wi-Fi saying the taxi would arrive in 30 minutes. After leaving the café, we no longer had internet access. The new driver, however, went to a different location and never even bothered to step out of the car or check for us. They tried to contact us only via WhatsApp and internet calls — knowing full well that we didn’t have access. No SMS, no proper phone call, nothing. We stood in the heat for a long time at the exact same place we were dropped off, confused and frustrated. After calling them again, they finally sent another car — this time an old, stuffy vehicle with no air conditioning, and we had to share the ride with another family. This was a total downgrade from what we paid for. And the worst part? Even after their mistake, they refused to give any kind of refund or even a small discount. No apology, no responsibility, nothing. Their customer service was absolutely terrible, and they treated us as if we were the problem. Denis Rent a Car completely ruined our day and left a very bad impression. I strongly recommend that no one use their services — it’s simply not worth the stress or the money.