Club Hotel Turan Prince World - All Inclusive in Kizilagac

I have recently returned from a 7 night stay, with a group of 7 people. I have been to Turkey before and stayed in another hotel so I did have high expectations going in.

The hotel is good, their is SOO much around and so many things to do onsite! The staff offer a lot of activities between the days/hours to fill around the hotel so much so it can be a bit overwhelming at first!

If its your first time to Turkey this hotel would
tick the boxes but if you've stayed at other 5* Hotels, I would do some more checks before picking this one. I do have a few regrets or comparisons I was making throughout the trip.

Reception staff - When we arrived, it was a bit of a headache getting checked in. They asked for our passports and even booking references and expected us to have printed proof of the booking with our names against. I think that was a bit over the top, we took a lot longer than needed to get checked in especially after a long flight and drive.

Throughout the stay, they were also not very friendly when asking simple questions on where to find amenities or even exchanging money. Even saying they were "short" changed when converting money....

Food: It was pretty good and they had a mix selection of all types of food to be fair this did change so it was not always the same.

Water/Drinks: Bars were placed around the hotel so you could always get something to drink. You did have to queue or ask for these. I do remember my previous hotel there was refrigerators placed filled with water, so we didn't need to wait around for someone to hand you one.

Ice Cream: When we booked we booked in as ALL INCLUSIVE, but it seems when we arrived Ice Cream was only free between 4PM-6PM otherwise you had to pay for it. This meant when 4PM-6PM came around their was a giant queue for it. Which was a really annoying thing considering we had paid a lot to stay here. If you have kids you'd want them to freely be able to get Ice Cream without carrying money around. When you have a group of 7 people all buying ice cream, at 4-5 euro a pop it does become pretty expensive each day.

Beach: The private hotel beach is just off the hotel and in great placement! They even had a fridge full of water!! probably the only one. Toilets and washing area available as well, and kept moderately clean!

Arcade and Funfair: Great onsite fun for the kids to enjoy, the climbing frame, boat and arcade (need to pay for) all help to give them something else to do. It does close after certain time so its not available.
The hotel next door though have a funfair area running throughout the night, which if you go for a walk you will find out pretty quickly! shame you cant you use it.

I've given three stars, because I don't feel the experience was all there! The hotel is beautiful, and they do have a lot of good things on site, again I am probably being quite picky as I have stayed elsewhere but when your advertising as such and get something else, as a customer you feel cheated.

I will be honest, I wouldn't stay here again.

Awful Experience – Avoid This Hotel at All Costs

I recently stayed at [Hotel Name] and can confidently say it was the worst hotel experience I have ever had. From the moment I arrived, the staff showed zero respect for the guests. The receptionists and general staff were rude, unprofessional, and lacked basic people skills, making the atmosphere tense and uncomfortable throughout my stay.

The all-inclusive package was a complete disappointment. The food smelled bad, and I became sick from eating it, likely due to poor hygiene standards. I would strongly advise anyone considering staying here to be extremely cautious about the food quality – it’s simply unsafe.

On top of that, the location is far from everything, making it inconvenient for anyone looking to explore or enjoy the city. It added to the frustration of an already terrible experience.
The overall cleanliness of the hotel was subpar, and it was clear that guest well-being was not a priority. This hotel completely ruined my experience in Antalya, and I regret choosing it for my holiday.

If you're looking for a pleasant stay, I strongly recommend you avoid this hotel. I will certainly never return.

I would advise everyone not to go to this hotel... we went last year and everything was good, but this year almost everything was disappointing.

the food was not good, so we ate a lot of pasta and fries. The cleaning of the rooms was also very disappointing this year. We came back to the room in the afternoon and our balcony door was completely open several times, so anyone could come into our room with all our belongings. The towels were also not replenished so I had to go to reception in my swimwear and only received our towels after half an hour.

Even when you are there, absolutely do not go to the market near the hotel. a carton of cigarettes cost 33 euros and a single pack of cigarettes cost 4.50 euros. Also when we confronted them we got a whole story and also that a carton of cigarettes was suddenly 35 euros.

this hotel is far from friendly if you catch them and confront them. My partner let himself go a bit just before departure because it was a pile-up of everything and there were immediately 7 men around him... I am pregnant by the way, so I wished I had a better last holiday together...