Grand Cettia Hotel in Marmaris

Rooms appalling and shocking staff and the worst hotel ever pool is manky and you got little kids screaming and running about and climing up on slides and pool is freezing.

Very bad experience with WiFi, asked to manager Chen and kaan to solve the problem. Instead of this they did not bother to do so, kids felt exhausted and bored at room. Other things are excellent 👌

I’m honestly very disappointed with my stay at the Grand Cettia Hotel. This is not a five-star hotel by any stretch of the imagination — I would rate it three stars at best. I had heard great things about Turkey and was really looking forward to my visit. Maybe I just stayed in the wrong area or chose the wrong hotel, because everyone I know who visited Antalya had wonderful experiences. Unfortunately, that wasn’t the case for me in Marmaris or at this hotel. The photos online are completely outdated. The rooms are tired and poorly maintained, and the pool area is far too small for the number of guests. I stayed in October and it already felt crowded — I can’t imagine what it’s like during the peak summer holidays. The breakfast selection was disappointing, with very limited fruit and variety. Staff at the food stations weren’t very attentive — lids were often left open, allowing flies to gather and food to go cold. The breakfast drinks were poor too. Oddly, the bar drinks later in the day tasted much better, even though they came from the same machines. The food overall was not great, and aside from two staff members who were friendly and helpful, I found the service generally cold and unwelcoming. It often felt like everything you wanted to do came with an extra charge, which added to the frustration. I’d also advise anyone booking excursions through the rep to double-check for any hidden or additional costs — I was surprised by several charges that hadn’t been mentioned upfront. The one positive I can mention is On the Beach, who I booked through. Their service, timing, and transfers were all excellent — no complaints there at all. Overall, this stay was a real letdown and not a great reflection of Turkey as a destination. I’ll definitely visit Turkey again, but next time I’ll be staying in a different region — most likely Antalya — and I’ll be much more selective with hotel reviews before booking.

Me and my husband booked this hotel as it was suited for my 8 year old grand daughter, read the reviews thought yes great, well I am sorry but these people who wrote theses reviews must of not stayed in many 5 🌟 as this was more like a good 3. We are well travelled and been all over the world, I can’t believe how bad the food was, as some one who is healthy there was nothing for breakfast,bread was mainly white asked for brown one day they said no, I had to have a omelette as no decent fruit no melon at breakfast only in the evening’s, even the fruits were horrible it was all cheap food, it’s good for unhealthy people who eat junk all the time. Restaurants way to small and hardly any choice, after having my omelette I felt sick that day I was sick 7 times and spent the the day and night in my room, I was in so much pain, the next day I just had dry bread which was not suitable but was nothing else then next day had soup. Drinks are terrible i only drink herbal and water and fresh orange they were cheap and nasty even my grand daughter couldn’t drink them, she had to have frizzy all week which we don’t allow at home, she hardly had food as well. Let’s start on the pool well it’s way to small for the hotel not enough sun beds, we only got one on the last day in the sun, first 2 days had to sit on table and chairs, then in shade, where there was a bed, we didn’t bring enough towels as we never have to most hotels provide you towels not this 5 star. Also you have to pay for the safe in your room. On a good note the at night the entertainment was good, but is on way to late for kids 10.15. Didn’t find any of the staff overly friendly waiters or bar, usually staff chat to us but don’t think most of them Spoke English which is not great for holiday hotel. Booked a massage for me and hubby I had to cancel as was sick from the omelette I had eaten, also spoke to few others who were sick as well, we all think it was the eggs. Spar manager was lovely him and yunus let me change my appointment till I was feeling bit better, as a massage therapist my self my standards are very high and after reading other reviews became worried so told them what I wanted, and a hour and their good therapist as my hubby didn’t enjoy his that much, any way mine was nice not brilliant but she was firm enough, so big thanks to the spar staff. I found reception staff really nice and after my sickness let me speak to the a lady on my concerns. Didn’t find the jet 2 rep helpful at all waste of time. Rooms are in need of a refurbished, all the pictures on here and online are marketed very good as it does not look that good in real. Sorry won’t be coming back if you want 5 star you need 5 star plus in Turkey apparently I was told.