Armutalan Dorado Flat - Hotel Facilities in Marmaris

Before I start, I should say that this could be a fab hotel and the owner claims that the hotel will be much better in two years and that he has been hit hard by Covid, Talking to many of the returning guests they seem to agree that previous stays were great. Having said that I have to review it as things stand and I have to say this was the worst all inclusive hotel I have ever stayed in and believe me I have stayed in more than a few. On arrival our welcome was friendly enough and we were directed to our room. When we got to the room it was obvious that someone had used the toilet before us and hadn’t bothered to flush also there was litter from the previous occupants left on the balcony. Other than this to be fair the bedding and rest of the room was clean. There was only one chair on the balcony and no table, on pointing this out we were provided with another chair but no table, this seemed to be standard throughout. We woke up next morning, sweating only to discover there was no electricity throughout the hotel. Power was eventually restored at around 7pm. Breakfast menu was really poor. Boiled eggs which are usually my back up plan were way overcooked and very dry. There was one coffee machine in the dining room and this was the only coffee machine in the whole hotel and the only appliance you could get hot water from that was hot enough to make tea. A big deal for us as my wife only drinks tea. Not only was it not available during the power cut but it was also unavailable on another day. On complaining a staff member boiled me some water using a staff kettle. We were mostly out so never sampled lunch but evening meals were hit and miss, very little choice and on some nights being good and others truly awful. I had to point out to a staff member that the same spillage on the soup pot lid had been there for 3 nights at which point it was promptly taken away and cleaned. They were constantly running out of plates, cups and forks. We ate out on most mornings and quite a few times at night. The pool was nice however many of the sunbeds were broken and in a state of disrepair and the cushions provided for them were very dirty which was inexcusable as they all had removable covers which could easily be machine washed. The sitting area at the bar was filthy, tables were rarely cleaned despite obvious spillages. The floor was the same, a coffee spillage and a drink spillage was allowed to lie all night. On many occasions there was only one bar man on duty but there were many occasions when the bar was very quiet and yet no attempt was made to wipe tables when guests left. The music was way too loud at times and bang, bang, bang, fine if people are partying but it was mostly middle-aged eastern Europeans who generally sat at their tables trying to talk. But the ultimate insult to guests in my opinion was the sign in the courtyard at the bar which read. “Our precious Guests, Alcoholic Drinks are not allowed in the hotel’s courtyard after 22.00. Pleas

room was filthy. black mould all over the bathroom dirty toilet.
the hotel staff get treated better than the guests. if you are expecting someone to be a reception be prepared for a long wait.
exposed electrical wires at knee height. extortionate prices for aircon and safe deposit boxes.
ZERO entertainment. dark stairways at night. sharp edges on bunk beds. overcrowd small rooms (family of 5 in a small room with just enough room to fit inbetween the beds) balconcy door wont lock. no way is this anywhere near a 3 star hotel. a danger to any families with children. brown fruit for breakfast and breakfast cereals that are clearly way out of date and like rubber. no food is labeled so you have to guess what it is. drinks served in plastic cups. this place is a total disgrace. if you do visit here go downstairs and compare thier toilets to the guests you will be shocked at the difference in quality

Absolutely horrendous, food inedible, electric wires hanging out of walls, crap pool, no sun at pool from 2pm. Beds like concrete. Don't,waste your money, locals vocal on how bad it is.