The hygiene of the hotel is 0, the staff is few, and those who work are very rude. Hotel management does not exist. They were not interested in solving all the objections we made. The rooms are dirty, you bring water to the room yourself, because the refrigerator does not fill. There are not enough plates, there is a 20-minute wait in the lines for breakfast and dinner. You forget that the Internet exists, if you're lucky, you might be able to connect for a short time in the lobby. I don't know who gave this hotel 5 stars, it doesn't even deserve 3. Otherwise, I spend the summer in Turkey every year and I have never experienced such a disappointment. I would never recommend this hotel to anyone!!!

Worst hotel ever seen, no AC, dirty, bad housekeeping, 30 queues at bar in the evening...

Terrible!
Don’t come here under any circumstances!
Hotel is 2 stars in reality,hygiene is very poor,rooms and bathrooms discusting!
They changed our towels 2x in 10 days.
Everything is very dirty.
Food very bad and the dishes,the restaurant also very dirty.
Stuff unfriendly.
They don’t speak a word of english.
If you don’t come to beach till 8am ,you don’t get a place,and they say we’re sorry,and that’s it .
But they don’t give you your money back.
Terrible!
Never again.
We came home stressed out and tired.
Shame for this country and they tourism!

Not satisfied at all... Poor standard of cleaning in rooms, on territory and especially in 'restaurant'.. Dirt everywhere, honestly! How can they work like that and welcome new guests every day? We thought they work for food, not getting payd.. Same employees/servants rotating in different posts all day long. They almost don't care how it all looks like. Probably they lack lot's of items and tools (very short in towels in rooms and spa/beach, no vacuuming in our room, brolen items like lamp bulbs, forks-knives always missing, the only material for all drinks everywhere in hotel is carbon!) Such rottening starts from 'head' - from management! It must be their problem. We saw some 'managers' walking around every day, all day - why don't they see all that dirt and disorder? Why they don't teach their stuff and give them proper tools and clean shirts? Why can't they pay motivating salary? We felt sorry for the workers - only for tips they had streangth to smile and do a little better. Our room had 1 big towel for 4 persons, 2 dead bulbs, 1 brolen lamp, dust and dirt around room - I wrote down to reception 4 elementary things to properly clean and change in our room, but they barely filled 2 of them. Necessary towels I asked myself from a cleaning-lady on corridor next day. They changed only 1 towel in our room for entire 1 week stay of 4 persons! It was very hard to eat in that dirty 'canteen' when seeing dirty uncleaned chairs and tables and floors and walls/windows, really! The places we had to ask drinks and take coffee/tea - they where very messy and dirty, every single day, all day long.. On our 3rd day we agreed not to wonder anymore, but to accept the poor standard and try to relax and enjoy the positive - clean pools, good location very near to the wonderful sea, the sun and close by mountins and Kemer. This hotel really needs full renovation and staff teaching and new management with open eyes and wish to welcome guests and do better!