Crystal De Luxe Comfort Collection in Kemer
✅ Highly praised for friendly and helpful staff, with multiple reviews highlighting exceptional customer service and attention to guest needs. ✅ Guests appreciated the spacious, clean rooms with comfortable beds and daily housekeeping service. ✅ The food quality and variety received frequent compliments, especially the fresh fish, vegetables, and desserts like baklava. ✅ Excellent pool cleanliness and maintenance, including nightly cleaning of pools noted by guests. ✅ The hotel’s spa and Turkish bath treatments were described as luxurious and authentic. ✅ Entertainment programs, including mini-club activities for children and evening shows, were well received by families. ❌ Noise from the nearby disco and hotel’s own evening entertainment disturbed some guests’ sleep, even with windows closed. ❌ Some guests noted issues with sunbed reservations on the beach, where towels were left on loungers early in the morning without use. ❌ Several reviews mentioned that the hotel primarily caters to Russian-speaking guests, which could be uncomfortable for non-Russian visitors due to language and cultural differences. ❌ A few guests reported occasional poor service experiences including slow or symbolic housekeeping and difficulties with a la carte restaurant reservations. ❌ Rooms showed signs of wear such as odors and minor maintenance issues like bathroom damage. ❌ Spa services were considered expensive and some guests felt the massage quality did not meet expectations.
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Description
Crystal De Luxe Comfort Collection is a 5-star hotel in Kemer, Turkey, built in 2008 and renovated in 2011. It offers a variety of room types including suites and family rooms, many with sea or land views. The hotel features multiple pools: a main outdoor pool of 750 m², an aquapark with three slides, a 140 m² indoor pool for adults, and a 30-40 m² children’s pools. Dining options are extensive with seven a la carte restaurants covering Italian, Turkish, Latin American, Mexican, and seafood cuisines, plus several snack bars and a 24-hour lobby lounge. Entertainment includes live music, evening shows, a disco, a mini-club for children aged 4-12, and various sports facilities such as tennis, basketball, and water polo. The spa offers Turkish baths, sauna, massages, and beauty treatments for an additional fee. The hotel is family-friendly with dedicated children’s play areas and indoor facilities. 24-hour reception and free Wi-Fi are available throughout the property.
Location
Crystal De Luxe Comfort Collection is located in central Kemer, approximately 38 km from Antalya city center and 39 km from Antalya Airport. The hotel sits 150 meters from its own pebble beach that stretches 50 meters along the coastline. Nearby dining options include KemerTost-TostçuNuri restaurant just 113 meters away and Kuğulu Park Restoran 205 meters from the hotel. The Moonlight Beach and Park is 1.65 km away, offering additional beach activities. This positioning allows easy access to Kemer’s shops and nightlife, while being close enough to the airport for convenient transfers.
Tips
- If you are sensitive to noise, request a room away from the entertainment areas or on higher floors to minimize disturbance from the disco and shows.
- Arrive early to secure a beach lounger as towels are sometimes left to reserve spots.
- Non-Russian speaking guests should prepare for limited English communication and consider contacting the hotel in advance about language support.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Minibar
- Hairdryer
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Free Wi-Fi
- Car rental
- German
- Russian
- English
- Multi-language staff
- Turkish
- Billiards
- Bowling
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Windsurfing
- Darts
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1650 m. It takes 25 minutes To the beach!
The distance to the sea is 280 meters
Hotel view
Video: Обзор номера в отеле Crystal De Luxe Resort & Spa 5*, Кемер, Турция
Map
Reviews
If you’re not Russian, do yourself a favor and skip this place. The hotel is basically a Russian colony — everything’s in Russian, the staff speaks Russian, even the entertainment is in Russian. English? Barely enough to order water, and even that’s a gamble.
At night the hotel turns into a festival of drunk Russians — yelling, singing, and noise until morning. The staff pretends not to hear anything, since “the important guests” must not be disturbed. An English guy who dared to complain was immediately shut down, but the Russians? They can do whatever they want.
Rooms look nice, I’ll give them that, but the walls are paper-thin and the doors might as well be made of cardboard. On one side, loud music until 2 a.m.; on the other, chaos in the hallways. Sleep is optional here.
Housekeeping showed up once in a week — and only after several requests. When they finally did, the cleaning was… let’s say “symbolic.”
Food is decent but repetitive — edible, nothing more. The desserts, however, especially the baklava, are absolutely divine. Easily the best part of the whole stay.
The beach is close, but rocky, narrow, and drops off quickly. Alcohol options? Just beer. Hotel bar drinks are strong (probably to suit Russian tastes), but don’t expect them to taste good.
And the cherry on top? Someone thought it was a brilliant idea to clean the floors with a machine at 4 a.m. Genius move.
Overall, the hotel has potential but is completely dedicated to one nation. Everyone else is just background noise in a Russian reality show. A very shortsighted strategy — once the Russian tourists stop coming, this place will go down with them.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crystal De Luxe Comfort Collection
Are there facilities for children at Crystal De Luxe Comfort Collection?
Yes, the hotel offers a mini-club for children aged 4-12, both indoor and outdoor playgrounds, a mini disco, mini cinema, and dedicated children’s pools including a 40 m² outdoor pool and a 30 m² indoor pool.
What types of restaurants are available on-site?
The hotel has multiple a la carte restaurants serving Italian, Turkish, Latin American, Mexican (paid, reservation required), and seafood cuisines, plus buffet dining at the Panorama restaurant and several snack bars including a 24-hour lobby lounge.
How far is the hotel from the nearest airport and beach?
Crystal De Luxe Comfort Collection is approximately 39 km from Antalya Airport and 150 meters from its own pebble beach, which extends 50 meters along the coast.
Is Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available throughout the hotel, though some guests noted limited coverage on the beach area.
What kind of spa services does the hotel offer?
The spa includes a Turkish bath, sauna, steam room, Jacuzzi, massage, peeling, and beauty treatments, which are available for an additional fee.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 119 USD The best time to book is July 27, with rates starting from 119 USD






















































































