The Ritz-Carlton, Hotel in Dubai
✅ High praise for the friendly, attentive, and professional staff, including specific mentions of housekeeping and pool staff providing personal touches. ✅ Excellent family facilities such as the kids' pool, playground, and mini-club, making it very family-friendly. ✅ Spacious and well-maintained rooms with beautiful views and thoughtful daily housekeeping touches. ✅ Multiple dining options with high-quality food, especially the Arabic outdoor restaurant and Italian cuisine. ✅ Tranquil setting with beautifully maintained gardens, pools with shade, and a large private beach with free towel service. ❌ Some guests noted the hotel’s facilities and design feel dated and in need of modernization. ❌ Parking convenience received low ratings and some reviews mentioned weak and unstable Wi-Fi. ❌ A few reports of inconsistent or impersonal service, with some staff lacking attentiveness or communication. ❌ One review mentioned issues with billing and unclear charges at the buffet. ❌ The afternoon tea service and food quality were criticized by one guest compared to previous visits.
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Description
The Ritz-Carlton, Dubai is a luxury 5-star hotel located on the first beachfront line of Jumeirah, offering 148 rooms in a six-story building constructed in 1998 and renovated in 2011. The rooms are spacious with elegant furnishings and many feature balconies with views of the Persian Gulf or gardens. The hotel is known for its tranquil atmosphere and high-quality service, attracting guests who appreciate calm surroundings and refined hospitality. Facilities include five outdoor pools, a private sandy beach with free loungers and umbrellas, a spa center, fitness club, tennis and squash courts, and a golf club. Families benefit from extensive kids’ facilities such as a children’s pool, playground, mini-club for ages 4-12, and daily entertainment programs. Dining options encompass Italian, Arabic, and poolside venues, as well as lounges serving afternoon tea and a variety of cocktails. The hotel offers Russian-speaking staff, free lobby Wi-Fi, and accepts major credit cards. Pets are not allowed. Check-in starts at 15:00, with checkout by noon.
Location
The Ritz-Carlton is situated on the Jumeirah coastline, approximately 38 km from Dubai International Airport and 19 km from Dubai World Central Airport. It stands near Dubai Marina district, with the Marina Beach only 330 meters away. Guests can easily access JBR Walk, just a few minutes’ walk from the hotel, providing numerous dining and shopping opportunities. The hotel’s private beach stretches 350 meters along the shore, offering direct access to the Persian Gulf. Nearby restaurants include Splendido (35 m), Tche Tche Cafe (220 m), and Thyme Restaurant (323 m). This location balances peaceful beachfront seclusion with proximity to Dubai’s vibrant marina area.
Tips
- If you plan to drive, be aware that parking convenience is rated low, so consider using taxi services which are readily available.
- For families, book a room with balcony and ocean view to enjoy scenic vistas and easy access to kids’ facilities.
- If you enjoy afternoon tea, check recent guest feedback as quality has varied; consider trying one of the hotel’s diverse restaurants instead.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Cuisine: Western Opening hours: [Mon - Sun] 07:00-11:00 Open
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Washing machine
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Private check-in/check-out
- Dryer
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- DVD Player
- Locker
- Bathrobe
- Mosquito net
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Poolside bar
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Picnic area
- Fishing
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Beach/pool towels
- Heated swimming pool
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Cycling
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 330 m. It takes 5 minutes To the beach!
The distance to the sea is 250 meters
Hotel territory virtual tour
Video: The Ultimate Luxury Escape: Inside The Ritz-Carlton, Dubai | Hotel Tour & Review
Map
Reviews
The hotel is very family friendly, even the standard room is very big, they have a big playground, a wonderful kids pool and the staff really gave our son the feeling that he is more than welcomed. Since you don’t need to think of anything and everything is taken care of, you can really enjoy your vacation as a family. Big thanks to Philip and Shiva at the pool, who always provided us with water, towels and ice cream, Intan, Muthyam, and Karan from house keeping, who made an excellent job in keeping our room tidy as well as all the remaining staff members that made sure we have a wonderful stay.
It’s location in Dubai Marina is really nice too! While the hotel itself is rather tranquil with a massive private beach, it’s also only a few minutes away from the JBR Walk, allowing you to go exploring the city, go shopping or having dinner somewhere else.
Overall, we really enjoyed our stay and although their are tempting alternatives, we would definitely choose to stay here again!
The hotel has a charming traditional and classic atmosphere, creating a warm and elegant setting. The restaurants has delicious food, good wines and excellent cocktails.
We will definitely choose Ritz Carlton for our future trips!
We stayed 6 nights in this hotel, and already in the first days it was clear the service is not on the level of the high price and big name. The service was inconsistent, not personal, and many times we felt the staff is just not interested. Many employees didn’t say hello, didn’t look at us, and we started to feel like we are invisible. Sometimes it felt like we should be “happy” just to be here, not like real guests.
At the buffet there was a charge that was not explained or communicated to us. They removed it from the bill and said sorry, but it looked like this should “fix” everything. Later there were more bill issues, and we didn’t even say anything anymore because we were tired to check every bill in a 5 star hotel.
The communication was sometimes rude and not respectful, and absolutely not what you expect from a 5 star place. Also the internet was very weak and unstable, which is strange for a hotel in this price level.
Maybe the most important thing: we felt good only when we were not in the hotel. That already tells the whole story.
From a 5 star international brand you expect professionalism, attention and real hospitality. Sadly, we didn’t get this here. The name promises luxury, but for us this was maximum a weak 3 star experience – if even that.
We will not come back.
At first glance, the property may look a bit “old school” in design — and yes, some modernization might be needed soon — but once you spend time here, you realize it has something far more valuable: true warmth, character, and heart. In a world of glossy “design hotels” that often feel empty in spirit, I would choose this one any day.
A huge compliment goes to the housekeeping team, especially Sachith Karan, who did an outstanding job every day. The room was spotless, beautifully arranged, and filled with thoughtful touches. Sachith’s professionalism and genuine care made a real difference and truly reflected the Ritz-Carlton spirit.
The grounds are breathtaking — lush gardens, peaceful walkways, and multiple pools that even have well-placed shade, which is perfect in the Dubai heat. There are activities and games to enjoy throughout the property, making it ideal for both relaxation and fun.
The food here is excellent across the board, but a special mention must go to the Arabic outdoor restaurant on-site — it’s pure magic. The atmosphere, the flavors, the setting under the stars — it captures the essence of Dubai in the most beautiful way.
Most of all, the team makes this hotel what it is. Every staff member is kind, attentive, and genuinely caring. You never feel like just another guest — you feel truly welcomed and valued.
In short: while it may not have the ultra-modern look of some newer hotels, The Ritz-Carlton Dubai shines where it truly matters — heart, hospitality, and unforgettable atmosphere.
⭐️⭐️⭐️⭐️⭐️
Highly recommended.
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Frequently asked questions about The Ritz-Carlton, Hotel
What types of rooms are available at The Ritz-Carlton, Dubai?
The hotel offers a variety of room types including Quadruple rooms with ocean views or balconies, Double Club rooms, Deluxe rooms, Family rooms, and multiple suite options such as 1 Bedroom Double Suites and 2 Bedroom Royal Club Suites.
Is there a private beach at the hotel?
Yes, The Ritz-Carlton features a private sandy beach located 100 meters from the hotel, with free loungers and umbrellas along a 350-meter stretch.
Are pets allowed at this property?
No, pets and service animals are not allowed at the hotel.
Does the hotel have facilities for children?
Yes, there is a children’s pool, mini-club for kids aged 4-12, daily entertainment programs, a playroom and playground, plus babysitting services available for a fee.
How far is the hotel from Dubai’s main airports?
The hotel is about 38 km from Dubai International Airport and 19 km from Dubai World Central Airport (DWC).
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 280 USD The best time to book is August 2, with rates starting from 229 USD











































































































































