Leonardo Hotel Manchester Central in Manchester
✅ Rooms are generally clean and some are spacious with modern décor and comfortable beds ✅ Staff are frequently described as polite, helpful, and accommodating, with specific praise for front desk personnel and a manager named Sandra ✅ The hotel’s location near Deansgate train station and city centre attractions is repeatedly highlighted as convenient ✅ Breakfast offers a wide range with good quality and family-friendly options including a kids menu ✅ Free WiFi and luggage storage are appreciated amenities, along with express check-in/out ❌ Multiple reviews mention outdated bathrooms with issues like water pooling and peeling paint, indicating a need for renovation ❌ Some guests experienced small rooms, with one reporting the door hitting the bed when opened ❌ Housekeeping was criticized for not promptly changing visibly soiled linens and inconsistent room servicing ❌ Check-in queues have been described as long and disorganized, occasionally requiring prepayment confusion to be resolved ❌ The restaurant and bar areas are viewed as uninviting and cafeteria-like, with limited menu choices and occasional allergy service concerns
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Description
Leonardo Hotel Manchester Central is a 4-star property built in 1999 and renovated in 2009, offering a mix of room types including Standard Double, Superior Double, Executive King, Standard Double and Single, and Standard Twin rooms. Guests can expect clean and spacious rooms with modern décor, although some mention smaller room sizes. The hotel provides free WiFi, free parking, a restaurant with bar, meeting and banquet facilities, and express check-in/out services. Safety deposit boxes, luggage storage, and dry cleaning services are also available. Despite some dated bathroom features and occasional housekeeping issues noted in reviews, the hotel maintains a solid cleanliness rating of 9/10 and service rating of 9/10. The property aims to provide a comfortable stay with practical amenities in Manchester’s city centre.
Location
Located at 56 Great Bridgewater Street, Leonardo Hotel Manchester Central is centrally positioned near key transport links. The hotel is a short walk from Deansgate train station and the Deansgate Castlefield Metro stop, making city travel convenient. Nearby landmarks include the Cenotaph war memorial, just 494 meters away. Dining options within 300 meters include highly rated places like Evuna Deansgate and Almost Famous restaurants. The hotel is approximately 217 km from Luton Airport (LTN), requiring a longer transfer for air travelers. This location offers easy access to Manchester’s theatre district and Chinatown within a 10-minute walk.
Tips
- Consider pre-booking parking tickets to access discounted rates at nearby Q Park, as pay-at-machine tickets may not be eligible.
- If you prefer a quieter or larger room, request a Superior Double or Executive King Room in advance since smaller rooms have been reported.
- Check in during off-peak hours to avoid long queues and prepare to manage minor bathroom inconveniences, as some facilities are dated.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Continental, Full English/Irish, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Paying at the hotel: MasterCard, Visa, DinersClub, AmericanExpress
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Parking
- Restaurant
- 24-hour front desk
- Express check-in and check-out
- Safe at front desk
- Luggage storage
- Wake-up call
- English
- Spanish
- Irish
- Polish
- Portuguese
- Bar
- Room service
- No smoking in public areas
- Smoking area
- Water purifier
- Elevator
- Dry cleaning
- Laundry service (on-site)
- Children's meals available
- Multi-function room
- Fax/copying service
- Wedding service
- Conference room
- Assistive listening devices
- Handrails in hallways
- Handrails on stairs
- Accessible rooms available
- CCTV in public areas
- First aid kit
- Fire extinguisher
Video: Jurys Inn Manchester City Centre 4⋆ Review 2019
Map
Reviews
On arrival, the room itself wasn’t terrible at first glance, but there was a large stain on the carpet right at the entrance, which immediately gave a poor first impression.
The biggest issue was the bathroom. It is extremely outdated and in serious need of renovation.The shower is over a bath with a curtain (which felt very old-fashioned), and every time we had a shower, water pooled onto the bathroom floor, leaving it wet and uncomfortable. It did not give a proper “hotel” feel at all. The paint was peeling, the doors looked aged, and the overall condition suggested the hotel has not been properly refurbished in a long time. The sink drain was also stuck, which made using the bathroom quite unpleasant.
Housekeeping was also disappointing. On our first day, we accidentally spilled coffee on the bedsheet. However, the sheets were not changed for three nights despite daily room servicing. When we raised the issue, the manager explained that linens are changed every three days. While I understand that policy, a visibly stained sheet should be replaced during routine cleaning without guests having to request it. Eventually, the manager brought us fresh sheets, but we had to change the bed ourselves as housekeeping was closed for the day.
To be fair, the staff were polite and responsive. The manager offered us two complimentary drinks as a goodwill gesture, and I appreciate that he tried to resolve the situation.
However, the facilities themselves are the real issue. The hotel urgently needs renovation. Compared to Leonardo Hotel Bristol City, where we previously had a fantastic experience, this location fell far below expectations. Our wonderful stay in Bristol was the reason we chose this Manchester hotel, which made the disappointment even greater.
We were so uncomfortable with the condition of the room that we decided to check out a full day earlier than planned, losing 24 hours’ payment. Unfortunately, when we checked out early, the receptionist did not ask why we were leaving ahead of schedule.
Overall, while the staff were courteous, the facilities at this location are outdated and do not reflect the standard we expected from the Leonardo brand. Based on our experience, I would not recommend this hotel unless significant improvements are made.
A few of our friends booked the same night/same rate and they got rooms with two beds or standard sized rooms so we were quite disappointed with ours.
I would like to say a big thank you to the male member of staff that was on reception the night of the 14th. We were eating a takeaway in the lobby and he organised getting us some salt for our food. He didn’t have to but we appreciated his efforts for this.
Also, the discounted parking at Q was only for prepaid tickets and was displayed on the check-in desk (after we had already parked up). It would be helpful if this discount could be applied to those of us that pressed for a ticket at the car park barrier and a pay at the machines. Apparently the information was sent through via email, but I didn’t see this.
Thanks.
The hotel, perfect
Staff lovely
Location Excellent
Thank you
Location for the convention centre/ Deansgate was great.
POIs near hotel
Cafe and Restaurants near hotel
Tapas offer was great value and the food and service was brill.
I’ve been many times before but, will not be returning to feel uncomfortable.
Food was expensive for what you got when compared to things like 'beer and a burger' at Wetherspoons. I'd definitely recommend the fries though as they were very filling with different toppings.
Only negatives were the loud music and having to wait nearly 15 minutes for the bill.
Fantastic burgers. The beef its self lacking but make up for it with sauce that is unmatched. It is the kinda of place that is part of the recently overly excessive burgers. I went during a £10 for a burger and beer with fries and found this to be a great deal.
Nice interior, friendly staff.
Good place tho. Give it a go.
Reasonably priced drinks.
Readily accessible for theatres -Bridgewater, Palace and Opera house.
Good shows but far too expensive the drinks at all three theatres and pubs nearby.
Food quality decent and choice of real ales on draft and bottled.
Gets busy on Saturdays with it being in the town centre
Frequently asked questions about Leonardo Hotel Manchester Central
What room types are available at Leonardo Hotel Manchester Central?
The hotel offers Standard Double Room, Superior Double Room, Executive King Room, Standard Double and Single Room, and Standard Twin Room.
Does Leonardo Hotel Manchester Central provide free parking?
Yes, the hotel offers free parking.
Are pets allowed at this hotel?
Pets are not allowed, but service animals are permitted.
How far is the hotel from the nearest airport?
The hotel is approximately 217 km from Luton Airport (LTN).
Is there a restaurant on site at Leonardo Hotel Manchester Central?
Yes, the hotel has a restaurant and bar available for guests.




























































































