Holland House Hotel Cardiff By Sunday in Cardiff
✅ Great location within walking distance to Cardiff Castle and high street ✅ Friendly and helpful staff with accommodating reception service ✅ Clean, spacious rooms with comfortable beds and some with panoramic views ✅ Well-maintained spa, swimming pool, and sauna facilities praised by several guests ✅ Free on-site parking and easy drop-off at the front entrance ❌ Some guests reported issues with cleanliness, including uncleaned rooms and bathrooms ❌ Spa and pool maintenance issues mentioned, including dirty water and non-functioning sauna ❌ Slow check-in process due to technical problems and understaffing at reception ❌ Certain rooms smell musty or outdated, with some lacking ventilation or working air conditioning ❌ Complaints about limited restaurant menu options and higher prices
Rooms and prices
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Description
Holland House Hotel Cardiff By Sunday is a 4-star property established and renovated in 2003, offering a range of room types from Classic Double rooms to Deluxe Double Suites with views. The hotel features amenities such as air conditioning, free parking, a fitness centre, spa and wellness facilities including a sauna, massage services, and a swimming pool. Dining options include a restaurant with buffet service and breakfast in the room. Guests will find family rooms and facilities for disabled guests, along with 24-hour security and concierge services. WiFi is available throughout the hotel. Despite some mixed feedback on certain facilities, many guests praise the cleanliness of rooms and the friendliness of the staff. The hotel allows pets on request with a fee, which is somewhat uncommon for city hotels. Overall, the property balances traditional and modern features, providing a spacious and comfortable stay in Cardiff.
Location
Located on 24-26 Newport Road in Cardiff, the hotel is about a 5-minute walk from the city centre and Queen Street Station, making it easy to explore local attractions like Cardiff Castle and numerous restaurants and bars. Two Subway restaurants are within 300 meters, offering casual dining options nearby. The Cardiff Airport (CWL) is approximately 15 kilometers away, accessible for travelers arriving by air. On-site, free parking is available, but the underground car park is limited and operates on a first-come, first-served basis with an additional charge. The hotel's central location provides convenient access to Cardiff’s high street and transport links.
Tips
- If you plan to park on-site, arrive early to secure a spot in the underground car park since it operates on a first-come, first-served basis.
- For a quieter stay, request a room with panoramic views on higher floors.
- Bring your own bottled water, as some guests noted the absence of complimentary drinking water in rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: £30.00 (approx. US$40.93) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Spanish
- English
- French
- Multi-language staff
- Polish
- Tour assistance
- Hiking
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
Video: Mercure Cardiff Holland House Hotel & Spa, Cardiff, United Kingdom
Map
Reviews
The room is clean, the staff is friendly. Our room was a little bit outdated but we had everything we needed.
Hotel was clean, staff were super friendly and helpful and the amenities were great and got plenty of use from our party (pool,spa etc).
99/100% we will definitely be returning!
Thankyou amd happy new years ! 🙌👏
The windows in the room don't open and there's no drinking water provided
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Frequently asked questions about Holland House Hotel Cardiff By Sunday
Are pets allowed at Holland House Hotel Cardiff By Sunday?
Yes, pets are allowed on request with a fee of £30.00 (approximately US$40.93) per pet per night.
Does the hotel offer free parking?
Yes, free parking is available on site, but the underground car park is limited, charged separately, and operates on a first-come, first-served basis.
What types of rooms are available at this hotel?
The hotel offers Superior Double room; Superior Double room with panoramic view; Classic Triple room; Classic Double room; Privilege Double room with panoramic view; and Deluxe Double Suite with view.
Is breakfast included in the room rate?
Breakfast is available at the hotel but is not included in the total price; additional fees apply and should be paid at the property.
How close is the hotel to Cardiff city centre landmarks?
The hotel is within walking distance of Cardiff Castle, high street, and Queen Street Station, all reachable in about 5 minutes on foot.
