The Westin San Diego Bayview in San Diego

Lots of ants. Unfriendly Black staff. Poor mid-night cleaning (some hair left in the trash can and bathroom).

Considering all of this, I think it is very poor value for the price. Even putting aside the other issues, ants kept appearing. While lying in bed, one would occasionally crawl on my body, and there were a significant number on the floor.

This is not a 4 star hotel! It’s a hotel that is struggling to keep up with quality and service.
Despite saying rooms have been refurbished, they still need work! Carpets are frayed, comforter had make up on from previous occupant, bathroom door has dirty brown marks on it, shower door did not work, the faucets drain water all over sink area. A tired hotel that is in need of love!
The air conditioning works but it need to be cranked up, as the comforter is so hot, you can’t get a break from the heat overnight! We asked for a lighter comforter or two singles to allow our limbs to be out of the bed to be able to cool, to which two extra large comforters were placed on the bed instead! Insane!
As for the bar area, wine poured to the rim into small glasses and no larger wine glasses were in stock! Bar snacks were obviously from the freezer and heated up. The flat bread dough was still uncooked. Yet for a couple of drinks and two appetizers, we were charged $92.
The hotel is a poor representation of Westins, and we are members of Marriott BonVoy and this has completely let the group down.
If you are here for one night as a flight crew stopover or attending a conference (of which there are many such people seen), maybe it’s not a problem but we are here to celebrate a special occasion and this was a total let down! We shouldn’t have to ask for repairs/clean water glasses etc. The US usually has high standards for hotels, not at this one. Sorry!