Comfort Inn & Suites Fort Lauderdale West Turnpike in Fort Lauderdale

My stay was ok. I was very disappointed upon checking in i was told that the room i booked wasn't available because they are overbooked.. Thats not ok. This is my first time that iI ever have this experience my booking was weeks in advance. Upon showing her my email confirming my reservation she's now apologizing. I had to take my cousin room and she takes mine. After traveling i was super tired and annoyed. The beds were very comfortable but the carpets smell very bad in the rooms and the hallways. The hotel needs upgrade. The area is very convenient.

Discomfort @ Comfort Inn
Damp, musty & oppressive are the words to describe the air condition in the room I was given - I had to purchase Damp Rid & several air fresheners to get the overall smell & air quality to improve somewhat. Having carpet throughout a property with a pool that multiple people trek water in from daily will contribute to a dank, dismal atmosphere.

The crusty substance stuck to the microwave plate for God knows how long (discovered on my first night at this property - along with a filthy washcloth & used 'Duck Bill clip') in a room I was told was clean, gave me every reason to doubt the level of service provided by housekeeping at this location - however, the receptionist's prompt attention to the matter of remedying the crusty microwave plate situation, made me a little less uncomfortable about staying here.

For the duration of my time at this Choice hotel. I found the staff's service provision & professionalism to be a mixed bag - with some employees forgetting that it is simply their job to cater for a guest's basic needs & behaving as if they are entitled to refer to/address the guest according to whatever whim took their fancy. Contrastingly, the manager was always kind & helpful with respect to requests for assistance. Perhaps the staff could be trained to comport themselves in a similar fashion.

The location is in a generally safe area, but it takes too long to get to restaurants & shops.

I told Jeremiah they'd never see me again & it's a promise I'm happy to keep!