Hampton Inn & Suites by Hilton Augusta-Washington Rd in Augusta

Nice staff, they were pleasant. But go elsewhere - this hotel looks shiny and new in online reviews, but the hotel suffers from massive humidity and cleanliness issues. Wet walls, black mold on ceilings, mildew and water everywhere. We moved from our first room because the ceiling was almost solid black with mold. Next room had less mold, but wet walls, wet floors and damp carpet and sheets. Moisture on furniture, remote, etc. Nothing was ever dry. The HVAC didn't turn off even when you turned it off, and it was weird both rooms were set to 60 degrees when we walked in (that won't dry it up folks!). The staff said "it's always like this in the summer", but it shouldn't be and it's got to be dangerous for mold, bacteria. Far, far below normal Hampton Inn standards and a possible health concern. The sleeping in damp sheets was awful as well. I was thankful the nice staff refunded my points for this stay. I hope the parent company will fix this building's issue soon.