Four Seasons New Orleans Hotel in New Orleans

We stayed here for three nights between Christmas and New Year’s. Definitely had a few issues with the hotel staff. They told us that everything in the room should be operated from the iPad on our nightstand. Including housekeeping request, in room dining, etc. I tried it right away and found that the battery was dead. Called down and let them know and they said they would send another one right up. A couple of hours went by and we were ready to leave. I called down and just told them to drop it off while we were gone. We came back and the iPad was gone but no replacement. I let them know at the front desk. They finally bought a replacement one the next day. I decided to get on it the last night there to see if I could use it to shut the drapes. It said it couldn’t be connected to the Internet. So pretty much a fail all the way around on that. The room had a great system for housekeeping and do not disturb. Buttons inside the door. When we would get ready to go out at night we would press the housekeeping button to let them know we were ready for turn down service while we were gone. It worked great the first night. The second night we got no turn down service. We called the front desk and told them we needed water and they sent them by. The second night no turn down service. We called down and told them we were going to need toilet paper and water. It finally arrived almost an hour later. That was around seven. At 9 o’clock that night they rang our doorbell again. Sigh

We were supposed to have been upgraded by the lady at front desk that checked us in, but we were given a handicapped room! We were not in wheelchairs!
staff not very friendly....almost like they were on edge a bit