Hyatt Centric French Quarter in New Orleans

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Our stay at the Hyatt Centric French Quarter in a balcony room was absolutely outstanding from start to finish. The location truly can’t be beat, right in the heart of the French Quarter, with easy access to incredible food, music, and all the energy New Orleans has to offer, yet still felt comfortable and relaxing.

What really set this hotel apart was the stellar customer service. From the moment we arrived, the valet made us feel welcomed and taken care of, and that level of warmth and professionalism continued with every single staff member we encountered throughout our stay. Everyone was friendly, attentive, and genuinely seemed to care about making our experience exceptional.

The balcony room was a perfect touch, allowing us to soak in the atmosphere while still enjoying a comfortable, well-appointed space to unwind.

And a special shout-out to the lobby bar—the bartender makes an amazing lemon drop martini that quickly became a highlight of our evenings. It was the perfect way to relax after a day of exploring the city.

We couldn’t have asked for a better stay and would absolutely return. Highly recommend this hotel to anyone looking for a top-notch French Quarter experience!

The hotel boasts a superb location. With Thanksgiving and Christmas approaching, the hotel was beautifully decorated, with perfect lighting design. The hotel isn't very tall. Second-floor rooms have a shared terrace, and rooms above have balconies facing the courtyard. Room facilities were adequate but not exceptional, and clean. The only drawback was the lack of professionalism at the front desk. Overall, this hotel is worth recommending.

We really enjoyed our stay here at this location.Upon arrival Thaddeus welcomed us like family and made sure our needs was met. He went over everything we need to know as we met him on the elevator. This is what you call above and beyond!! The room was clean and spacious and very convenient to everything. Jonika was amazing as well. She answered any questions we had and stayed calm with the high volume of check ins and check outs.

Nice, clean. Staff was helpful during our visit. Not sure if there was a issue but first couple days elevators were so slow. Didn't seem as bad the last couple days. Location was great. A block and a half from Bourbon Street. And a block from canal. Go ahead and laugh that the only pic I posted is the floor but the pattern is cool.

My husband and I have stayed at this property 4 times and each time we have such an amazing experience! The location is great and the hospitality is even better.

One year ago we used this hotel for almost 100 guests traveling into town for our NOLA destination wedding. At the time Amber the sales manager was absolutely AMAZING to work with along with the entire team at Hyatt Centric. Fast forward to our recent one year anniversary and Samantha (group sales manager) was incredibly thoughtful and generous to us, sending us a personal note and treat to celebrate our one year!

The staff truly goes out of their way to make you feel comfortable and welcomed. Highly recommend this hotel to visitors!

This was a MAGNIFICENT stay. Clean room, excellent staffing, & the location is perfect.
Martha was who checked us in and suggested her favorite room to us which had access to the courtyard. She took great care of us from check in until later in the day.
The Room: Huge ceilings which made the room feel much more spacious. Bathroom .. cleanest I have seen in a very long while. Very clean. Bed: Very very comfortable. My wife & I slept beautifully. Sheets were clean. TV worked wonders.
Our ONE problem: We had a shower with no hot water. Martha called maintenance. Maintenance arrived within 5 minutes. Hot water was restored and fixed in less than 1 minute. Issue resolved very quickly.
- Leela (I will be returning to edit if I spelled incorrectly) was the manager & we had the pleasure of meeting her in the evening. She is a very fun soul who is knowledgeable about the area. Whatever she recommends, she knows what she's talking about!
Two more employees who made this stay pleasurable was Eric who helped us learn the area and Ali who I believe handles the bar which we did attend later.
Do I recommend this property? Absolutely. We will also be returning for future stays. Best hotel stay we have had in a long while!

The location is very convenient, but it is a bit strange to share the balcony between the rooms

+ Location, clean room at checkin
- They refused to change the bed / linens even after 3 days