Royal Hotel in Hanoi

Decent location and price, with great staff at the counter. The room is small and dated, but clean and everything worked well (e.g. shower, AC), and was quiet. I would recommend.

First i stayed here for 3 days but then liked this hotel and extended my stay for 10 days.room and bed were comfortable and clean. Also receptionist Nga is very helpful and friendly.

Room was nice, price is reasonable, close to old quarter and restaurants and tourist attractions. Smoking is available

Breakfast was lacking (but at least it's "free").
Beds are a little bit old and uncomfortable, but rooms were clean enough.
Location is close to everything you might want to see in Hà Nội.
Some bugs might be found.

Royal Hotel is easy to find near Hanoi's Old Quarter, and it's no issue to arrive via Grab or local taxi. You simply can't miss the giant sign once you're on the right street. We stayed in a superior deluxe room, which offered two beds, an armoire with ample storage, and a sizable bathroom. A small elevator is available (and I do mean small — even two guests may need to ride separately if bringing baggage), and your typical narrow Vietnamese stairs are also available. The accommodations were quite satisfying, but it's worth noting the mattresses were extremely firm even by Asian standards. If you need a squishy Western marshmallow bed, this is not the place for you. The service we received at the hotel was excellent, with the front desk employee being extremely helpful and eager to help in any way he could. While we had some basic Vietnamese skills at our disposal, they weren't needed as he spoke excellent English. My one "gotcha" is that the neighborhood Royal Hotel is in does close up early and open late; your food options dwindle as the night goes on, and there are no ATMs available after bank hours.

Very friendly and professional staff. Were very helpful when we needed a place to stay real quick after issues with our flights.

Fantastic staff and clean rooms, I highly recommend!