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Lotte Hotel Hanoi in Hanoi
🌍 Vietnam, Hanoi, No. 54, Lieu Giai St. Cong Vi Ward
● Center: 2.9 km
☎ Phone: +84 24 3333 1000Show
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Rooms and prices
2 guests
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
187 USD
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Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
213 USD
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Deluxe Double Club room
Wireless internet, air conditioning and minibar
Beds:
229 USD
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Double Club Junior Suite
Wireless internet, air conditioning and minibar
Beds:
264 USD
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Deluxe Double Suite
Private bathroom
Beds:
407 USD
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Agoda
Premier Double Suite
Private bathroom
Beds:
880 USD
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Presidential Double Suite
Private bathroom
Beds:
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Royal Double Suite
Private bathroom
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Description
Hotel opened in 2014. In this hotel 318 rooms, 1 floor.
The distance to the nearest airport is 20 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is VND 1,000,000 (approx. US$38.51) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Kettle
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
- Car rental
- Taxi booking
Languages Spoken
- English
- Korean
- Japanese
Tourist services
- Tour assistance
Recreation
- Barbecue grill(s)
- Nightclub
Parking
- Offsite parking reservations required
- Parking nearby
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children's playground
- Children swimming pool
Pets
- Pets Not Allowed
Street view
Video: 7 Days in Hanoi (Day 5) Tran Quoc Pagoda, Banh Cuon, Hanoi Lake View Hotel, Starbucks, Lotte Mall
Map
Reviews
08.02.2026
The stay was very pleasant and comfortable. We stayed on a high floor with a stunning panoramic view of the city. The scenery was luxurious and truly impressive.
06.02.2026
First time staying here and I was a bit disappointed. The front desk is on the 38th floor, and the ground floor lobby felt quite deserted. There seemed to be very few staff members on the other floors as well. The hotel's facilities and decor are also no longer new. On top of that, my request for a slightly late check-out, due to my itinerary, was denied.
21.01.2026
Clean hotel and good service
Hotel breakfast is amazing, lots of choices and I specially like that they serve bibimbap.
Hotel breakfast is amazing, lots of choices and I specially like that they serve bibimbap.
17.01.2026
Nice location. A mall & supermarket is just right next door. Nice restaurants options around. Room is spacious and clean. Fast check in and check out process
13.01.2026
The hotel was clean and the breakfast was great. Having two supermarkets nearby on the ground floor was very convenient. The views were fantastic, and while the room wasn't huge, it had high ceilings. You do need to transfer lifts to get to the rooms. It takes about a ten-minute taxi ride to get to the old town.
28.12.2025
Good Location, Reasonable Price, Nearby Shopping mall, Unique View to dine in or rooftop
08.12.2025
Stunning view and near to shopping
23.09.2025
I had a wonderful 3-night sightseeing and shopping trip to Hanoi, with a very pleasant stay at Lotte Hotel Hanoi. The Deluxe Room was well-equipped, amenities were sufficient, and cleanliness met our expectations. Service was consistent, with late evening requests for additional drinking water delivered promptly. A special compliment to Mai, Supervisor at the 63rd floor breakfast, who impressed us by returning with an update on a service lapse — a thoughtful gesture that reflects great hospitality. Don’t miss the seasonal Mango Bingsu at The Lounge, a refreshing treat after a hot day out in Hanoi.
16.09.2025
Location: right above Lotte Mall, good for shopping and last minute buys in the Lotte Mart. Easy to travel to places around Hanoi
Room: Spacious and clean, carpet floor though 🙃 good view of the city
Service: all the staff we met were very friendly and helpful
Food: we tried the breakfast buffet and it was so good, it is near to a few food places to that is nice as well
Room: Spacious and clean, carpet floor though 🙃 good view of the city
Service: all the staff we met were very friendly and helpful
Food: we tried the breakfast buffet and it was so good, it is near to a few food places to that is nice as well
30.08.2025
Excellent and joyful joyrney and stay. The service and facilities are the best ever experiences.
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Cafe and Restaurants near hotel
Restaurant «Nhà Hàng Jong Ga» (3 min)
511 Kim Mã
Frequently asked questions about Lotte Hotel Hanoi
How much does it cost to stay at Lotte Hotel Hanoi?
The cost of staying in Lotte Hotel Hanoi depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 1 USD. Enter your dates to see the exact offer prices.
What are the check-in and check-out times at Lotte Hotel Hanoi?
Check-in at Lotte Hotel Hanoi is possible from 15:00, check-out is until 12:00.
Does Lotte Hotel Hanoi have a pool?
Yes, Lotte Hotel Hanoi has a swimming pool for guests.
Are pets allowed at Lotte Hotel Hanoi?
No, pets are not allowed at Lotte Hotel Hanoi.
How to get to Lotte Hotel Hanoi from the nearest airport?
The nearest airport is Noi Bai International Airport, located about 30 mins from hotel by car (24.4 km) away.
What’s the cancellation policy at Lotte Hotel Hanoi?
The cancellation policy at Lotte Hotel Hanoi depends on your room type and booking terms.
Does Lotte Hotel Hanoi offer airport transfers?
No, Lotte Hotel Hanoi does not provide airport transfers for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 180 USD The best time to book is July 30, with rates starting from 149 USD
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