Hostel Hasta La Vista in Sarande

It was the worst experience I've ever had in a hostel. We booked our stay directly at the reception for a private room and when we first checked in, they didn't give us any key to our room and said that it was "safe anyways". They told us to come back later should by the time they find the key to our room. So we left our stuff, including passports, luggage, money and we went for the rest of the day. After coming back to the hostel and asked again for the key to our room, the girl at the reception seemed confusion and told us that they actually put a group of 7 people in OUR ROOM. They canceled their booking and didn't know where to put them with all their stuff, so they decided to use our room as a storage. We walked in into our room, the door is not locked anyways, and literally found a girl sleeping in our bed. It was extremely disrespectful and unprofessional at all. The girl at the reception seemed obviously completely confused and couldn't understand what was going on and very embarrassed. They canceled a group of traveler's booking and when they showed up they put them in our room. The reception calls the manager and he ends up giving us a refund and instead of apologizing the only thing he says is "C'EST LA VIE" (it is what it is basically). We could've end up completely homeless and thankfully there was availabilities for last minute booking in other hostels. I rarely give bad reviews but this needs to be known as I don't want anyone else to experience that at all. Consider checking other places before choosing this one. There are many that have a better location, cleaner, and mostly more professional and safer. You don't want to end up in a country you are visiting completely homeless.