Bay Royal Apartments in Byron Bay

It's a real shame as the apartments are lovely, the location is great but the management is sub-par, to the point of being rude. We love Byron but for future stays we will be finding other accomodation.

This is our 5th time in Byron and we decided to spoil ourselves and book a luxury apartment. Were so disappointed in what was advertised on a Perfect Stays website. The apartment was filthy, the rug in the master bedroom was gross and should have been thrown out, the rug in the living room had a hole in it and the AC in the living room didnt work. Our holiday was interupted 3 times with the booking agent sending someone around to fix it. The place needed a good clean, the venetian blinds were black and grubby and had fly poo on them. This so called luxury apartment needs to have some $ spent on it to bring it up to scratch. Have stayed in much nicer digs in Byron for $2k less for the week, we paid $9k and all it had going for it was the location. I tried to email the booking agent on our return (at their request) and I have not had a response from them. To the owners, perhaps you need to spend some money on this apartment if you are looking at charging guests $9k for the week in shoulder season.