YHA Cape Byron in Byron Bay

Bad service and average coffee, for people who are in hospitality and live in Byron Bay you are getting it terribly wrong. Try smiling for a start!!

Terrible service. Waited 40 minutes for the worst eggs benedict. Over priced and poor quality

Went there for all u can eat pizza Friday.
We waited ages for the tiny pizza bits and some of them were black at the edges.
Cant really recommend it.

We called to order two pizzas for delivery, after 45 minutes of waiting, we called again and asked about the order. They said there was a confusion on their side, and they put our order in for pick up. So we had them to put our order in again for delievery, they asked for my phone number (my number is an American phone number, I can make calls but I cannot receive calls, I informed them of this and they said it wouldn’t be an issue). After another 45 minutes of waiting, I called again, they said they couldn’t find the address, they tried to call me (which I told them wouldn’t work), they couldn’t get ahold of me so they went back to the store. I called to see why I never received my pizza, I talked to the delievery guy and he hung up on me. So I called again, and was sent to a directory telling me the store was closed. I called one last time, was put on hold for 5 minutes, talked to the manager, and he told me they couldn’t make the delievery if I didn’t have an Australian number to contact, which I was previously told wasn’t a problem. The staff was completely disrespectful and we never received our pizza.

No dine in, expensive, disrespectful and wait long.

Disrespectful staff. Even more disrespectful manager. I wish there was a way to make them pay for the worst experience ever. Dont waste a second with this place. Go to Legends right across the street. Way better product and super friendly and effective staff.