Arte Hotel Salzburg in Salzburg

Arte is conveniently located near the Central Station, making it easy to walk over with luggage. I chose this hotel because the room was spacious enough to open two large suitcases or more. The front desk staff were also very polite. We accidentally broke a coffee cup and saucer, but when we informed the front desk, they didn't charge us. All the mini-bar drinks are complimentary, and there's a coffee machine – highly recommended! The only downside is that the bathroom doesn't have a door, but since we're a couple, it wasn't an issue. If you're staying with friends and that bothers you, you might want to skip this place.

Aside from the slightly high price, I was generally satisfied, and the proximity to the station was a big plus. I didn't opt for breakfast, so I can't comment on that, but the hotel itself, being right in front of the station, made getting around incredibly convenient. The facilities were excellent, as you'd expect for the price.

Location is good ! 2mins walk from Salzburg HBF, surrounding a lot of food stalls. Hotel will provide guest mobility ticket, and complimentary drinks ( coke, sparking water & beer). It’s easy to take their public transportation to all their attractions. Overall ALL GOOD, the only flaw is we didn’t know that there’s no toilet door in our hotel, more suitable for couples 😁

Hotel was just close to the Salzburg Hbf main train station where easily to access around, opposite the hotel also have Billa supermarket so can easily hunt some food and need at there. Upon check-in you may request the Salzburg city transport pass for free based on the day you stayed in this hotel… Room setup was great, aircon and WiFi works well, bed was comfy, with small fridge but no kettle. The only downside was the shower area was just a pcs of fix glass so when bath the water may easily splash out the makeup area. Overall is a good stay for me. Thank you Arte Hotel Salzburg.

The location is super convenient, with the train station right downstairs. There's also a Chinese restaurant across the street and plenty of other dining options. Getting around is a breeze, and it's only a 15-minute walk to the attractions.

The hotel's location is excellent, just a five-minute walk from the train station and bus terminal, and ten minutes to Mirabell Palace. I was assigned a room on a higher floor, so the view was quite nice. The minibar being included in the room rate was a pleasant surprise! Luggage storage was convenient. It's a shame the outdoor terrace wasn't open in the evening, otherwise I could have enjoyed the city night view.

The view from the window was much better than expected! It was an aerial view of the entire city with a 270-degree panorama. You can lie in bed and look directly at Salzburg, making it hard to want to leave. Highly recommend.

amazing hotel very nice room & ambiance, hotel breakfast selection was great with an amazing view as well. thoroughly enjoyed the stay here!

Overall, my stay at this hotel was quite disappointing, with only a few positive aspects worth mentioning.
The main advantage of this hotel is its convenient location, as it is situated near a train station, making it easy to get around. I also appreciated the daily housekeeping service and the regular refill of the minibar, which was a nice touch.
However, there were several issues that affected the overall experience. The reception staff (lady) were not welcoming and did not greet guests with a smile, which gave a poor first impression. More concerning was the lack of proper support when we encountered a problem with the room heating. Despite multiple attempts to adjust it ourselves, it did not work. When we reported this to the reception (lady), the staff’s response was unhelpful and came across as dismissive, as if we did not know how to use the system. Although another staff member (guy) mentioned they would check on it, the issue was never resolved. As a result, we had to endure two very cold nights.
Additionally, the bathroom design was impractical. The shower had no door, causing water to splash all over the bathroom floor. On top of that, housekeeping did not consistently replace bath towels, which was inconvenient.
In summary, while the location and some housekeeping aspects were good, the service quality and room facilities need significant improvement.