Hotel Mercure Salzburg City in Salzburg

Aside from being a bit far from the train station, this was probably the most satisfying room on my European trip. It was very big and spacious, and I loved the purple theme. I registered as a hotel member, which allowed me to check in early. However, theoretically, a Salzburg transport card should be given to guests during their stay, but the front desk attendant didn't mention it and only asked me to register as a member. Since I had already bought a 48-hour card that included transport, I didn't bother to ask about it.

I emailed the hotel in advance to ask if they could help me apply for the Salzburg Guest Mobility Ticket, and they replied very promptly. This meant I could take the tram from the train station directly to the hotel, which was not only convenient but also saved me a lot of effort, even though it probably wasn't a long walk anyway. Tram lines 2, 12, and 21 are nearby, making it super easy to get around by tram. The station had a timetable, and the trams were always on time.

The room didn't have a coffee maker, but there was a mini kettle.

The bed was made of two twin mattresses pushed together, so even if you're alone, you can only really sleep on one side due to the gap in the middle. The duvets were also twin-sized, just over a meter wide, so someone larger might find them a bit small.

I am stayed at Hotel Mercure Salzburg City for two nights during my time in Salzburg, and it turned out to be an excellent base for exploring the city. What made the stay even better was being upgraded for free to a premium room, which included a complimentary mini bar — a very welcome perk after a day of sightseeing.

The premium room was spacious, clean and modern, with a comfortable bed, good lighting and plenty of storage space. The free mini bar was a nice extra touch, allowing me to relax in the evening without needing to head back out for drinks. The hotel felt quiet and well-run, which made it easy to rest, even though it’s located in a busy and well-connected part of the city.

Location is one of the hotel’s strongest points. It is less than a 10-minute walk from Salzburg’s main train station, which is ideal if you’re arriving by rail or planning day trips to places like Hallstatt or Vienna. It’s also around a 15-minute walk to the centre of the Old Town, meaning you can reach Salzburg’s most famous sights — such as the Cathedral, Mozart’s birthplace and the Hohensalzburg Fortress — without needing public transport.

Airport access is also extremely straightforward. Bus number 2 from Salzburg Airport stops just a minute’s walk from the hotel, making transfers simple, quick and inexpensive. This is particularly helpful if you have luggage or an early flight.

I would recommend Hotel Mercure Salzburg City to anyone looking for a comfortable, well-located hotel that balances convenience with good value. It’s not overly luxurious, but it offers everything you need for a smooth and enjoyable stay in Salzburg, making it a smart choice for both short city breaks and longer trips.

Calm stay, nice hotel location, fair breakfast and don't mind to stay there again in the future.

Calm stay, nice hotel location, fair breakfast and don't mind to stay there again in the future.

Great hotel with excellent service and staff. We had the best experience at Hotel Mercure out of the various hotels we stayed. I’ll definitely look out for Mercure in other cities. 

Also they offer fridge snacks for free in your room ..

The hotel is showing its age, evident from the rust stains on the window railings and the chipped enamel in the bathtub. Even a small fridge would be a more contemporary amenity, considering a minibar isn't an option. But then again, it seems Salzburg as a whole is decades behind in terms of hospitality development. It feels like they're quite content to bask in their proverbial 'drizzle,' seemingly pleased that tourists fall for the pervasive Mozart-themed kitsch and willingly pay shamelessly inflated prices for something that's not even worth a second thought.

Excellent hotel with a fantastic breakfast. There are three public transport stops nearby, and it's an 8-minute walk to the train station. A large park is just next door.