Grand Hotel Zell Am See in Zell am See
✅ Many guests praised the spectacular lake views from rooms and the hotel's lakeside location. ✅ The breakfast received frequent positive mentions, described as 'amazing' and 'very good'. ✅ Staff service was highlighted for being friendly and helpful, with some noting efficient front desk assistance and special efforts on occasions like New Year's Eve. ✅ The indoor pool and spa facilities were popular among families with children. ✅ The hotel's historic charm and well-maintained interiors, including artistic paintings and wood-paneled bars, impressed several guests. ❌ Some guests found the parking situation difficult to navigate. ❌ Several reviews mentioned slow service in the restaurant and inconsistent staff professionalism, including a notably negative experience with a specific waiter. ❌ A few guests felt the hotel was overpriced for what was offered. ❌ Certain older parts of the hotel were described as needing renovation and showing signs of wear. ❌ Complaints about additional charges for children's breakfasts despite booking arrangements were noted.
Rooms and prices
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Description
Grand Hotel Zell Am See is a historic 4-star hotel established in 1896 and renovated in 2007, offering 133 rooms across two six-story buildings. Its accommodation options range from Comfort Double rooms with lake or mountain views to luxurious suites like the Empress Elisabeth Suite with balcony and lake view. Some rooms include private saunas and jacuzzis. The hotel features two restaurants, a Viennese café, and bars with live piano music in the evenings. Facilities include a large indoor pool with underwater massage, a free sauna, a spa center with paid and complimentary treatments depending on the room category, and extensive kids’ facilities such as a playground, children’s pool, and a club operating five days a week in German and English. Free Wi-Fi and free parking are available, making it a substantial choice for families, couples, and solo travelers.
Location
Located just 100 meters from the center of Zell am See and 800 meters from the City Express ski lift, Grand Hotel Zell Am See offers convenient access to winter sports. The ski bus stop is only 300 meters away, and the hotel provides a free shuttle bus to the Schmittenhöhe ski lifts. It stands directly on the shore of Lake Zell, providing scenic lake views from many rooms. The airport Salzburg (SZG) is approximately 54 km away, and the hotel is about 4 km from the nearest airport. Nearby dining options include a local restaurant 82 meters away and several cafés within a 200-meter radius.
Tips
- Book rooms with lake views for the best scenic experience.
- Take advantage of the free shuttle service to the ski lifts to avoid parking hassles.
- If dining at the hotel restaurant, plan extra time as some guests reported slow service during peak periods.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Cuisine: American, Continental, Full English/Irish, Halal, Vegan, Vegetarian
- Pets: Pets are allowed on request Fee: €25.00 (approx. US$29.45) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 10:30.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Bike rental
- Casino
- Mini golf
- Hiking
- Fishing
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Cycling
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Ski storage
- Ski passes available
- Skiing
- Pets allowed
Street view
Video: Hotel with most amazing view, Grand Hotel Zell am See - review
Map
Reviews
The upstairs bar has beautiful wood paneling. The view of the lake from our room was amazing.
Lovely stay. Friendly welcome, easy check-in. One of our party upgraded at check-in (not me, it's never me, lol). Beautiful rooms overlooking the gorgeous lake. The half-board option was very good value for money. Very short stroll to the bars (incl Crazy Daisy's which is literally a stones throw away) and Christmas market. I'll definitely stay there again when the opportunity arises.
POIs near hotel
Cafe and Restaurants near hotel
Doesn’t deserve even a single star. What a waste.
Staff very friendly and facilities top class
Central location....
Couldn't ask for more
Frequently asked questions about Grand Hotel Zell Am See
What types of rooms are available at Grand Hotel Zell Am See?
Room types include Comfort Double rooms with lake or mountain views, Superior Double rooms, Deluxe Wellness Double rooms, Family rooms, Junior Suites, and various suites such as the Emperor Franz Josef Double Suite and Empress Elisabeth Suite, many offering balconies and lake views.
Is there a spa and wellness center in the hotel?
Yes, the hotel has two spa centers: Classic Spa in the main building with free sauna and heated jacuzzi, and Grand Spa in the Wellness Wing available for free to guests staying in Deluxe Wellness, Junior Suite, Grand Suite, and Kaiserin-Elisabeth Suite rooms.
Are children welcome at Grand Hotel Zell Am See?
Children of all ages are welcome. The hotel offers kids' facilities including a playground, children’s pool, and a club for ages 3–10 running five days a week in German and English. Additional fees may apply for children using existing beds.
Does the hotel provide transport to ski lifts?
Yes, the hotel offers a free shuttle bus to the Schmittenhöhe ski lifts, which are about 800 meters away.
Are pets allowed at the hotel?
Pets are allowed upon request with an additional fee of approximately €25 per pet per night.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 425 USD The best time to book is August 8, with rates starting from 392 USD