Burgas Beach Resort in Bourgas

This is the worst time in my trip and I'm really regretting coming to here.
Your very unprofessional with your guests and you don't care about them as long as you get your money (which obviously our money wasn't green enough for you).
I did pay to enjoy 3 nights peacefully on the Beach, when I arrived I found out that they take my apartment (they said something broken in it) and they can't give it to us and they didn't gonna give me something smiler, better or even worse in the same resort (although my husband offered to pay extra for upgrade ) they put me in a new building belong to them (5 minutes away )apartment with the construction view and the fresh paint smell which I have allergy from it and I started to vomit, when my husband tell them that they didn't care until we said that we will go somewhere else and ask for our money back because I was suffering then they offered us apartment in the original building but for 2 nights only and then they move us to another apartment in another building, so please I need someone to tell me what did I do wrong to deserve
Destroying my holiday and keeping me upset and sad instead of happy and enjoying my holiday😡😡😡😡😡😡😡😡😡😡😡

The kitchen in the apartment is very poorly equipped, the pool is very nice if you can find a free lounger. Stay away from the restaurant next to the pool, it's expensive and we got served old pink salad, there are very nice restaurants at 10 minutes walk. The view is beautiful but we couldn't see it from our apartment. It's close to the beach but fairly dangerous to get there because the way is very steep

Horrible customer service. They hate fun. Do not go here if you want an enjoyable trip.