Hotels All-inclusive in Nessebar

We had to pay 100 euros extra to keep the room for a few more hours on the day of checkout, which I find outrageous given that this is about hygiene and preventing the children from infecting others in public areas

This was at the end of August, when the water had been naturally heated by the sun for several months – yet they were absolutely freezing. To the point where your lips turn blue after about 10 minutes in the water

This was extremely disappointing, as the whole purpose of the trip is sun and swimming. There is one wave pool in the water park that is around 23°C and manageable

All the others are without a doubt around 20°C, including the children’s pool. So if warm pool temperatures are important to you, this is not the right place

There isn’t a single pool with even reasonably “okay” cold water – they are so cold that it’s impossible for both adults and children to stay in them

Another downside: the children got food poisoning on day 12 of our 14-day stay

We made use of the indoor pool which was lovely, We were booked in till 1st October but hotel closed on 30th September So staff were surprised we were still there however we were looked after there was 12people left till late , We were there as the staff party was starting it was lovely to see them all coming in dressed up and I think it is a lovely thing for the company to do for them to be honest...

One of the highlights was the food. The variety and quality of the meals were outstanding, catering to all tastes with a mix of local and international cuisines

I was really looking forward to my visit little did I know that it shut down end of September, We arrived late and was greeted by a security guard who was nice, on reception was victor a lovely young man very helpful, as it was late we received a brown paper bag either some food in, bread bun, butter, apple, cake, croissant and bottle of water it was basic but enough, The room was on par with travel...

Yea and coffee and water were available through water dispenser and hot drinks machine on each corridor, not very pleasant for the people in the room opposite as it was very noisy, The hotel was very clean and our cleaner was lovely, foyer area and public areas were really clean, Food was plentiful and the cakes were amazing along with the watermelon, all drinks were self served, To be honest I...

The room was spacious and clean. The pool was fantastic, and the animators organized fun contests, morning workouts, and water slides. And there was so much more! A paradise for both children and adults.

However it is annoying to see that you cannot get a single piece of baklava half an hour after the opening of the restaurant because dozen pieces are taken out by some other guests, who then leave it at their table as a waste

Accommodation and meals (all-inclusive in several restaurants and stands including ice cream, be sure to try them all) are appropriate for the price and are completely sufficient for a normal family vacation

The only minor negative is that, unlike last season, the midnight snack served last year in the form of great sandwiches between 10:00 PM and 11:00 PM in the lobby bar was canceled this year - we couldn't find an adequate replacement and we don't know why these sandwiches were canceled (?) - but otherwise there was still more than enough very good food and drinks at the hotel

Each hotel has its own buffet restaurant and pool, which are only open to guests of that specific hotel. However, the water park and slides are available to everyone

The beach is just right near the hotel, during our stay it was clean, as was the sea (a little seaweed here and there), and the entrance to the sea is suitable for children (a lifeguard is present)

The staff is very helpful in most cases. The animators have interesting entertainment for all age groups. Families with children will certainly appreciate that every day around 11 p

the entire hotel complex (there are three interconnected hotels - Bay, Palace and Mare) goes quiet and there is no loud music production, etc

Hotel-nice with high technology and furnishings. Jacuzzi and pool-nice and clean. Restaurant-tasteless food, waiters do not communicate. Pool bar-low level and poor service

All inclusive and certainly value for money. Modern, staff are freindly and helpful and a very clean hotel. Food is varied and the breakfast omelettes are the best and the desserts were amazing

This is our second time at this property and to tell you the truth, after the renovations everything is much better! The rooms are fresh and the sea view is fantastic as always

We had only positive memories of the hotel. Comfortable, cozy, with modern furniture and a clean room. The variety of food in the restaurant was amazing. We can't even begin to mention the entertainers

Towards the end of the holiday choice was a bit scarce, but what was offered was always cooked to perfection and sweets were yummy. Old town Nessebar was a short walk away and was definitely worth the visit

Their motivation, energy, fun, and passion for their work amazed us. From morning exercises to evening entertainment. We weren't bored on vacation; we had a lot of fun, for which we are extremely grateful

The place is clean, you’re spoilt for choice when it comes to bars, restaurants, drinks, food, snacks the lot. The staff are extremely friendly and helpful, always take the time to say hello

The food is spot on, lots of choice and and options. It’s not al a carte, but when you’re providing for that many people you don’t expect Michelin star food, but the food is still very tasty

First I want to say a big THANK YOU to the chef from the Bay restaurant! Keep up the good work guys!! We have been visiting many 5* hotels but the food was not so good as it is at Bay!! The beach is nice, clean rooms, lots of activities for kids on evening but you have to pay for

I am genuinely baffled by some of these bad reviews. I can only put it down to people being extremely petty. If you want to find something to complain about, you will anywhere you go

But I honestly can’t think of anyone worth complaining about. The pools are spot on, plenty of sunbeds, and the beer is cold! What more do you need

The room is big and spacious, though you're not quite sure what for. All Inclusive drinks are fine – unless you try the rum. That thing tastes like a blend of paint thinner and wood stain

Great location, hotel is right on the beach & is a short walking distance to Nessebar old town! The staff is excellent and the food selection at the buffet is varied, flavourful and plentiful!  The facilities are very old, furniture in the rooms is dated and in dire need for an upgrade

The hotel has an excellent location right by the sea, with easy access to the beach and a pleasant walk to the old town

The rooms are clean and comfortable, the staff is friendly and helpful, and the food is varied and tasty. The private beach, pool, and all-inclusive service make the stay especially relaxing

Staff clearing tables were excellent and always polite and friendly. Food, a lot of choice and well cooked, but cold. The cleaner around the pool always seemed to be having rows with the lifeguard

Desislava is the best bartender in Arsena . Her coctails are so colorful and delicious . The best is the best . Love her ❤️ ❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍

On arrival hotel looked clean and reception staff friendly. More information would have been nice on arrival, especially needing tickets for towels, which we found out from a very rude life guide

Second time here and was very pleased again. Clean, good food and service, great location next to the sea. Perfect for an adult only relaxed holiday.

Katya from the entertainment team was absolutely amazing she really made our holiday. She is a credit to the hotel. All the staff are very friendly

Hotel I think are missing a trick for the bar as they only sell local spirits which I do not like. If they had premium drinks I would gladly purchase. Hotel is right on the beach couldn't get any closer

the accommodation is excellent, the rooms are spacious and very clean, but the food was not to my liking, it was diversified but not to the liking of the Romanians, the landscape is wonderful, the outdoor pool is very nice, and the indoor one is wonderful, very Instagrammable, the sauna is a place where you can relax

the beach is very close, it takes about 3 minutes and the beach is very clean The very kind staff, especially Katya, she deserves a 10 for her patience, support and smiles in any situation, all the activities with her were wonderful and always made me go

I stayed with my husband for 2 weeks and we cannot fault it at all. The food was varied but there was always something to take your fancy. The entertainment was fabulous, talented and funny

The hotel is very clean and well staffed. Food is acceptable as all-inclusive arrangements go; each day has a country's cuisine theme for the evening meal menu but breakfast and lunch have a good selection too

I'd recommend trying to get on the odd numbered side of the building which also overlooks the old town; if you can get to the back of any given floor (101 or 102 in that floor plan would be ideal but same applies on floors 2, 3 and 4) then you'd have a quieter time all things considered

We were in room 120 (see floor map attached) which while comfortable with a nice bathroom and effective AC was immediately above the lobby bar and it's outdoor area on on end and overlooked the lobby atrium at the other end so it wasn't the quietest room at times

Of course there are pigeons and seagulls around - you're on the coast. Bit of bird poo on one of the cushions of the sunbeds. Generally the whole hotel was kept nice and clean and tidy

Been to Bulgaria several times before but mostly in the mountain area, Sofia and Plovdiv. Nice hotel, yes, the pool is small but perfectly adequate for a nice jump in and cool off

The food at the restaurant was the best we’ve had in Bulgaria so far, and we’ve stayed at quite a few hotels over the years

Drinks (yes, including the strong ones) are part of the AI package

Pools are great too, and the pool bar is pure salvation – cocktail in hand, feet in the water, and you almost forget tomorrow’s round of “who can run faster down the hallway

Very nice hotel!! Clean rooms, friendly stuff, nice food, so close to the beach, and such a quiet neighborhood! All in all, I strongly recommend hotel Kamenec for a summer vacation :) Way to go people!

It’s already a tradition – every year we dock at Hotel Kamenez – Nessebar. This is our spot: a couple plus one little tornado (officially called a 4-year-old)

The pools are fabulous and you're just 5 mins from the beach and 30 mins from the Old Town, which is just beautiful in architecture and shops! Yes the food isnt perfect, dinner is fabulous, cant fault that and there is something for every meal

Also, the toiletries are provided only on request. On the upper side there is air conditioning and a balcony. The food is average, the drinks, too. There are three swimming pools which are very clean and well-kept

I can't believe such negative reviews can be written about this nice hotel? I was there in July. extremely pleasant stay! The food was always plentiful and very tasty and fresh

Bulgarian cuisine! - now if you expect shrimp, seafood and similar things for a two-star hotel, then it's your fault! The garden and the pool were maintained

The food is excellent with a good variety and plentiful, and the Special mention goes to Stefka, whose meticulous cleaning and kindness make her a real gem. The magical garden to relax during the day and evening

At the reception thanks to Tsvetomir, a golden young man: serious, skilled, and highly professional, along with Miss Cristina who was always ready to help with any issues

Thank you for making our stay at Arsenal a pleasant time

The room was clean and the staff repeatedly offered us to change the sheets and asked if we needed anything. we were not special guests, but the attitude was friendly. Yes, breakfast started early

Good location and helpful staff

The sea is nearby, the river is good, the swim is great. On the way to the sea there is a cafe Water Spirit, the food suited us and everything was at reasonable prices, soup and the second came out within 8-10 leva

I liked the hotel, clean, tidy, comfortable. They cleaned every day, changed the towels every other day, the bed after five. The attitude of the owners to the guests of the hotel left pleasant memories

You must definitely visit Old Nessebar, by bus, there is antiquity and beauty going through the roof. The rest with us was a success, the weather is in early September 2019 was great

Nice place. Quiet and cheap. Polite and helpful staff