MPM Hotel Arsena - Ultra All Inclusive in Nessebar

The hotel has an excellent location right by the sea, with easy access to the beach and a pleasant walk to the old town. The rooms are clean and comfortable, the staff is friendly and helpful, and the food is varied and tasty. The private beach, pool, and all-inclusive service make the stay especially relaxing.

We booked this 8 day break late in the season and to be honest our expectations were not that high. Well done MPM Arsena, warm reception on arrival and very helpful. Hotel was lovely and clean, they were even cleaning outside in the rain. Our room was cleaned daily by Tina (Tuna) and what a credit to the hotel she is, despite the obvious language barrier she was so warm and helpful. Never been big fans of all inclusive but this was so much better than expected, some of the dishes were so good we were willing them to be repeated. There was something for everyone at every mealtime, always fresh and vibrant and a mention to Ryan, Gia and Marina, three wonderful waiting staff that always had a smile and were on hand to help. Big shout out to Ryan, telling us how to get to Bourgas, had a great day shopping. It was the end of the season and we were still getting 100% effort from everyone, despite the weather. A big thank you to everyone and we can't wait to return in the summer. We are lucky enough to have several holidays a year and I can say, this was probably the best for quite some time.

We enjoyed a week’s stay here during the first week of the UK’s summer holiday. It was really quiet. Sun loungers were always available both by the pool and on the beach. The outdoor pool is small but lovely. It’s well maintained. The first few days we struggled to get in because it was really cold, we did get used to it though! The indoor pool was deeper and overlooked the sea. We had a family room overlooking the beach. The room was really big and the beds comfortable. The balcony was quite small but did come with a clothes maiden for drying clothes which was ideal, bring some pegs though as it can get a bit windy at times! The only downside to the balcony was that the aircon unit ran on to the floor so it was always wet! The restaurant area was really lovely, it was always clean and set up well. There is the option to sit outside looking out over the beach which was nice, the only downside was that there is no designated smoking area so quite often you could be sat as a family eating and someone would start smoking on the table next to you which is never pleasant! The restaurant really needs a new playlist! It was so miserable We did mention it and it did change on occasion but it was things like my heart will go on etc and it was on repeat every meal time. The restaurant staff were really lovely, although one of the women behind the bar could have smiled more. The other staff sang, smiled and were always on hand to help. The food was very varied from day to day but always had a pasta and sauce bar, chips, something on the grill (chicken, kebabs, sausages etc), there was a huge salad selection, lots of breads, a variety of desserts, cured meats and cheeses, ice cream counter and then a variety of hot meals. Breakfast was our favourite! The snack bar outside served really tasty pizza along with hot dogs and chips. There are no self serve drinks other than water, everything is to be ordered at the bars. The animation team were really great, especially Venko. They spoke various languages and were great with children. Water polo and water gymnastics was always fun! The evening entertainment was always around the pool which seemed a strange set up when there was an animation stage on the rooftop. The hotel location, in our opinion, was perfect. It was around a 10 minute walk to New Nessebar (turn right out of the hotel, left at the mini roundabout, right at the end of the street, left at the roundabout) which we visit a few nights. It’s a street closed off to cars and is full of your usual touristy shops. We visited Old Nessebar a few evenings, it’s about a 20 minute walk and is a really beautiful place and worth visiting. Old cobbled streets, street musicians etc. We visited a man made cafe bar whilst there called Michael’s Eco Bar. A quirky little place with turtles! The fish pedicure was great too! When walking to Old Nessebar, if you like cats be sure to take the ramp up through the trees and if you call them loads come runni

Great location, hotel is right on the beach & is a short walking distance to Nessebar old town! The staff is excellent and the food selection at the buffet is varied, flavourful and plentiful! 
The facilities are very old, furniture in the rooms is dated and in dire need for an upgrade. Rooms are very basic they lack proper lighting and electrical plugs especially by the night tables. 
Sun loungers are very uncomfortable and the umbrellas are small so they barely protect you from the sun. 
Our stay was enjoyable overall, mainly thanks to the staff and the excellent location of the hotel

Desislava is the best bartender in Arsena . Her coctails are so colorful and delicious . The best is the best . Love her ❤️ ❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍❤️‍