6.6
Not bad

Mercury Hotel-Premium All Inclusive

🌍
Bulgaria, Sunny Beach
● Center: 160 m
🌞 Beach - 5 min
🧭 Coordinates
257 BGN
Mercury-Premium All Inclusive
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
155 $
Deluxe room
Deluxe room
Air conditioning and private bathroom
Beds:
173 $
Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
175 $
Deluxe Double room
Deluxe Double room
Air conditioning and private bathroom
Beds:
190 $
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
228 $
Other
Other
Economy room
Economy room
Air conditioning and private bathroom
Economy Double room
Economy Double room
Air conditioning and private bathroom
Beds:
Economy Double room with balcony
Economy Double room with balcony
Air conditioning, minibar and shower
Beds:
Standard room
Standard room
Private bathroom
Beds:
Standard room with balcony
Standard room with balcony
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with balcony
Standard Single room with balcony
Private bathroom
Beds:
Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
Beds:
Standard Family room with sea view
Standard Family room with sea view
Family room with bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Business room
Business room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Business Double room with balcony
Business Double room with balcony
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Deluxe room with water view
Deluxe room with water view
Air conditioning and private bathroom
Beds:
Deluxe room with balcony
Deluxe room with balcony
Air conditioning and private bathroom
Beds:
Deluxe Single room
Deluxe Single room
Air conditioning and private bathroom
Beds:
Deluxe Single room with balcony
Deluxe Single room with balcony
Air conditioning and private bathroom
Beds:
Deluxe Double room with balcony
Deluxe Double room with balcony
Air conditioning and private bathroom
Beds:
Deluxe Double room with balcony and with pool view
Deluxe Double room with balcony and with pool view
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Executive Double room with balcony
Executive Double room with balcony
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Double room with balcony
Grand Double room with balcony
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
2 Bedrooms Family Suite
2 Bedrooms Family Suite
Family room with bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Apartment
Apartment
Air conditioning and private bathroom
Beds:
Apartment with balcony
Apartment with balcony
Air conditioning, minibar and shower
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Air conditioning and private bathroom
Beds:
1 Bedroom Apartment with pool view
1 Bedroom Apartment with pool view
Private bathroom
Beds:
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
Single Apartment
Single Apartment
Private bathroom
Beds:
1 Bedroom Single Apartment
1 Bedroom Single Apartment
Private bathroom
Beds:
Quadruple Apartment
4 x
Quadruple Apartment
Private bathroom
Beds:
1 Bedroom Double Apartment
1 Bedroom Double Apartment
Private bathroom
Beds:
Business Apartment
Business Apartment
Private bathroom
Beds:
1 Bedroom Business Apartment
1 Bedroom Business Apartment
Private bathroom
Beds:
Deluxe Apartment
Deluxe Apartment
Private bathroom
Beds:
Studio
Studio
Private bathroom
Beds:
Studio with balcony
Studio with balcony
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
More rooms

Description

Modern hotel close to the beach. Perfect for a relaxing family holiday.

Built: 2002

Renovated: 2010

Location: in the centre of Sunny Beach, 30 km from the airport of Burgas.

Consists of one 4-storey and two 3-storey buildings.

The hotel has 126 rooms.

Beach: public sandy beach, 150 m from the hotel (2 coastline). Umbrellas, sun beds: free.

Pets: no.

On the hotel territory: currency exchange, Internet club for a fee, rental cars, Parking charge, bars: 2 (lobby bar, snack bar), 1 outdoor pool; poolside umbrellas, sun beds: free of charge, restaurant

Attractions: free aerobics, Billiards for a fee, free Darts, animations for free

For children: animation program for children, children in adult pool (with slide), children's Playground, kids club, baby cot on request, free of charge

Located in the quiet Alley of Arts area of Sunny Beach, just a 3-minute walk from the sea, the Mercury Hotel offers activity programs for children, an outdoor pool, a restaurant, a mini market and a fitness area.

All rooms are air-conditioned and come with a private balcony with a table and chairs, and satellite TV.

Characteristic Bulgarian cuisine is served in the restaurant of Hotel Mercury. Many other restaurants, bars and clubs can be found in the surroundings.

The bus station is 328 feet away, the Sveti Vlas resort is 1.9 mi and the historic town of Nessebar is 4.3 mi away.

The distance to the nearest airport is 30 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, AmericanExpress, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Garden
  • Terrace
Rooms
  • Family room
  • Cable TV
  • TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Car rental
Languages Spoken
  • German
  • Russian
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
  • Beach/pool towels
Business
  • Conference Hall
Sports
  • Darts
  • Fitness facilities
Beauty and wellness
  • Beauty services
Kids
  • Playroom
  • Children's playground
  • Family/Kid Friendly

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 320 m. It takes 5 minutes To the beach!

The distance to the sea is 320 meters

Street view

Map

Reviews

Location
Price
24.07.2024 Guest
I recently stayed at the Mercury Hotel in Sunny Beach, Bulgaria, in July 2024, and unfortunately, my experience was far from pleasant. Despite the beautiful location, the service and hospitality at the hotel were severely lacking. Upon arrival, the first thing we noticed was the rudeness of the staff. They seemed to take every opportunity to yell at us and enforce arbitrary, unwritten rules. This behavior felt discriminatory and made our stay uncomfortable. The majority of the staff, except for one employee at the reception and another at the snack bar by the pool, treated us terribly. These two employees were the only ones who were friendly and could speak English at a conversational level. The rest of the staff displayed an alarming lack of professionalism and courtesy. Their inability to communicate effectively in English further compounded the issues, making it difficult to address our concerns or get any assistance. It was disheartening to be treated so poorly, and it marred our overall experience at the hotel. Additionally, the food at Mercury Hotel was a significant letdown. Meals appeared to be repurposed from previous days' leftovers, lacking freshness and quality. This approach to food service was not only unappetizing but also unsanitary. While the hotel's location in Sunny Beach is fantastic, the subpar service and poor treatment by the staff overshadowed what could have been an enjoyable vacation. I hope the management takes these issues seriously and works towards improving their service and hospitality. Until then, I cannot recommend the Mercury Hotel to other travelers.
22.07.2024 alexag943
The worse holiday we ever had. Every single day we had to deal with super rude staff who was shouting at customers all the time. Every day there were new rules invented and when we tried to speak with the manager she kept on protecting staff. The guy at the swimming pool was shouting at us and throwing our sun beds around. When we talked to the manager about it the manager did not even apologise or asked the guy to apologise and the moment we mentioned about giving bad reviews she said that the property manager will not be happy with that and left without even resolving the problem. Food is terrible and staff super rude. From entire personnel only the girl from the swimming pool bar and the girl on the reception were nice to us. The rest were rasist telling us to go back to our country. I do not recommend at all.
11.07.2024 Guest
We stayed in this hotel for a week. On the third day of rest, the bed linen was changed, but the towels were not changed. There was no shower curtain in the bathroom so all the water ended up on the floor. There was nothing to clean; the cleaning lady did not clean either the bathroom or the balcony, which was constantly dirty by the birds. The furniture is old and already broken. There is no Internet, or rather there is, but it is very very weak and impossible to use. The first two days there was delicious, varied food, but then it was as if the chef had changed and problems began with the food. The hotel administrator received the nickname "Cerberus", she always stood at the exit from the restaurant and checked that no one took away food (a peach, a piece of watermelon), and always forced them to leave it in the restaurant. The staff is not very polite, rather rude. The pool area is dirty, you can stay in the pool for up to 18 hours, then they kick you out. The animators were just for show and had no intention of working with children. They were most often found in a bar, chatting with the bartender. The children fished for at most one hour a day. They danced the same dance to the same music or played cards or colored books. Our child was given a piece of tile that had fallen off from the pool as a souvenir! I didn't like the hotel and the conditions at all. I don’t recommend it, especially now, when most of the hotel is filled with not very well-mannered Ukrainians.
10.07.2024 Guest
Really poor this hotel. I traveled with my family for a holiday. Terrible , the pool isn't what I expected. The pool for child is like 90cm its really fine for a young child. But, the big pool, is 180cm depth. The water is really cold . The staff just speak bulgary and a little of english . The drinks are really ok. The food is really poor. At breakfast we have pancakes ,eggs, hot dogs cereals, tea, milk, coffee, bad butter, sweet bread, normal bread. For lunch, we have same drinks , fish, rice, a poor soup just with vegetables dessert they got a tons of sweet like cake but it's really sweet. Fruits, they got green melon, but it's called just melon. Isn't sweet. At dinner, we got same drink, smashed potato's, same dessert and fruits , soup . Also, a minus is you dont have water 😂. At bar you don't have water , at the restaurant you dont have. Let's talk about the interior. The ground floor is really ok, you got a large sofa, a TV and an A/C. About the elevator it's really poor. The interior overhung with plastic??? You dont have air in the elevator. About the camera, it's really bad. The bathroom it's big but is disgusting. Spiderman on the toilet you dont got any soap ... About the towels we got a dirty towel ... The bed is small for 2 persons. The sofa is a bed . The TV is ok if you want to watch . The A/C is a Mitsubishi. If you put on 16°C in like 3 minutes the room it will be a refrigerator. About the exterior you got 3 same ATM, an non-stop shop, if you are a Romanian guy, that guy knows Romanian . After review , for me, I will give a 2 stars. Peace from Romania.
13.06.2024 Guest
Mostly average experience. Food was ok, but mainly the same every day. Staff was overall nice. But our last morning was horrible. Receptionist took our key and gate card, cut off our wristband and was overall very rude. That meant for us to just sit there over 8 hours to wait (no food or water) for the transfer to airport. We were informed that, we can be on hotel territory and leave our luggages to the luggage room. After that event, I felt like hostage and we could not leave and cone back to hotel territory by our own. We also saw cockroach in our room and many things that should be repaired. Loose tiles near swimming pool, broken chairs in restaurant. Definitely not 4 star hotel.
08.09.2023 Guest
Pros. Bar staff very friendly even allowed us to play some English music on windows98. The snack shack woman was lovely and made 9/10 food every day. Cons. Rooms out dated like badly shower needs a curtain to stop a flood from happening. This may be a Bulgarian thing maybe. Food was awful just meat meal. Meat soup. Not much variation for lunch or dinner at all. Pool side is not maintained at all loose tiles loose stairs loose rail loose slide that I seen a child fall from. “Life guard” was never about. Entertainment staff seemed friendly but we was hardly approached to play any games when they was about which seemed like they was hardly there. The other guests are unbelievably rude that’s not the hotels fault I know but wow oh wow no Thankyou or please when getting drinks. Once again may be a cultural thing I don’t know. Just modernise your hotel and smile.
31.01.2023 Guest
The atmosphere in the hotel was very poor. Something like heavy, it was strange there - as if thick. Employees either very stressed or very rude. Actually no one spoke English (apart from the offended manager). Food- a matter of taste. But when I wanted to take a picture of the table with food - literally - the cook came out of the kitchen and I was shouted at "PICTURES FORBIDDEN". He shocked me. Additionally, he was shouting at the staff on a daily basis. The screams were heard both from the back room and he did it in the room. I don't know about the other guests, but it made me nervous. A big strong guy tearing at the sad service. In the pool and next to it, there are many shortcomings in the tiles (so tiny), which resulted in cut feet in the first two days. The purchase of water shoes saved further injuries. The hotel staff pretended not to know what was going on (the manager was offended (!) When I told her about it). The rooms were not cleaned during the whole stay, I had the impression that the cleaning ladies (from Ukraine) simply did not have time. unfortunately there were ants and 3x some bugs on the walls. Towels changed on request. We were asked to change the linen after 10 (!) Days of stay. Lots of guests from Romania, Hungary. Most - like me - are dissatisfied. I have the impression that positive opinions were added by friends / employees. (of course I can be wrong) I do not recommend to anyone.
31.01.2023 Guest
Absolutely horrendous hotel and very rude staff. Have had to book a different hotel for the rest of our holiday. Expected small children to sleep on a skinny mattress with nothing but bumps. How this can be a 4 star is beyond belief! As for the food, no comment!
22.10.2021 Cristina
It was the best place that I could go with all my family and rest. I enjoyed everything, the food, the sea, the place, the hotel. It was a pleasure to rest there and I hope that the next year we gona have the same chance😁🥰😊!!
28.08.2021 Alex
Great staff, amazing food, and clean rooms!
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Frequently asked questions about Mercury Hotel-Premium All Inclusive

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 5 minutes to reach to the nearest beach.

Which sights are located near ?

The nearest sights are: Church of Saint John the Baptist (5 km) and Church of St Stephen (5 km)

Which room categories are available in the ?

You can book Other, Economy room, Economy Double room, Economy Double room with balcony, Standard room, Standard room with balcony, Standard Single room, Standard Single room with balcony, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Family room with sea view, Standard Double room, Standard Double room with sea view, Standard Double room with balcony, Standard Double Family room, Comfort room, Comfort Double room, Business room, Business Double room, Business Double room with balcony, Superior room, Superior Double room, Deluxe room, Deluxe room with water view, Deluxe room with balcony, Deluxe Single room, Deluxe Single room with balcony, Deluxe Double room, Deluxe Double room with balcony, Deluxe Double room with balcony and with pool view, Executive room, Executive Double room, Executive Double room with balcony, Grand room, Grand Double room with balcony, Suite, 2 Bedrooms Family Suite, Presidential Suite, Apartment, Apartment with balcony, 1 Bedroom Apartment, 1 Bedroom Apartment with pool view, 2 Bedrooms Apartment, Single Apartment, 1 Bedroom Single Apartment, Quadruple Apartment, 1 Bedroom Double Apartment, Business Apartment, 1 Bedroom Business Apartment, Deluxe Apartment, Studio, Studio with balcony, Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Mercury Hotel-Premium All Inclusive have a swimming pool?

Yes, Mercury Hotel-Premium All Inclusive has a pool.

Are pets allowed at Mercury Hotel-Premium All Inclusive?

No, pets are not allowed at Mercury Hotel-Premium All Inclusive.

Does Mercury Hotel-Premium All Inclusive provide breakfast?

No, Mercury Hotel-Premium All Inclusive doesn't provide breakfast.

How to get from the closest airport to Mercury Hotel-Premium All Inclusive?

The closest airport is Burgas Airport, and it is about 29 mins from hotel by car (28.9 km).

What is the cancellation policy for Mercury Hotel-Premium All Inclusive?

The cancellation policy for Mercury Hotel-Premium All Inclusive varies depending on the type of room and booking conditions.

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