iHotel Sunny Beach in Sunny Beach
✅ Highly praised friendly and helpful staff, described as 'amazing' and 'really friendly' ✅ Cleanliness rated very high with 'spotless' rooms and continuous cleaning of common areas ✅ Varied and generally good quality food, including themed dinners and kid-friendly options ✅ Family-friendly environment with diverse children’s entertainment and facilities ✅ Convenient location close to the beach and promenade, often called 'perfect' or 'great' ✅ Good range of evening entertainment and activities, including shows and karaoke ✅ Complimentary amenities like pool towels, bottled water in rooms, and free Wi-Fi in the lobby ❌ Restaurant staff sometimes described as rude or unapproachable, affecting dining comfort ❌ Some guests noted lack of variety in all-inclusive food and occasional raw meat ❌ Noise issues reported from evening entertainment and nearby amusement park music ❌ Indoor pool water temperature described as uncomfortably cold by some guests ❌ Gym facilities need maintenance and better ventilation; equipment reported broken ❌ Bathroom amenities below four-star expectations, such as lack of separate shampoo and conditioner ❌ Some concerns about noise insulation and brightness of room blinds in the mornings
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Description
iHotel Sunny Beach is a modern, four-star hotel built in 2017, offering 314 stylish rooms spread over a four-story building. The hotel features a range of family-friendly facilities including water slides, a children’s mini-club operating six days a week in English and German, a kids’ playground, and a dedicated children’s pool section. Adults can enjoy amenities such as an outdoor and indoor heated pool, sauna, steam bath, fitness center, and a spa with massage services. Two on-site restaurants and four bars provide diverse dining and drinking options, including a kid’s menu and high chairs in the restaurant. The hotel’s entertainment program runs six days a week with evening shows, live music, and activities like karaoke and darts. Free Wi-Fi is available in the lobby, and practical services include currency exchange, paid laundry, and parking. The staff receive frequent praise for their friendliness and helpfulness, contributing significantly to guests’ positive experiences.
Location
Located just 150 meters from a public sandy beach, iHotel Sunny Beach is situated on the second line from the shore, with a small road and promenade separating the hotel from the beach. The hotel is approximately 47 kilometers from Bourgas Airport, offering convenient access for travelers. Nearby, guests will find several restaurants and cafés within 300 meters, including Largo Cafe-Bistro and Ristorante Italiano "Galleria." The hotel is also close to an amusement park across the street, providing additional entertainment options for families. The main promenade and shopping areas are a short walk away, making it easy to explore Sunny Beach’s attractions on foot.
Tips
- Plan for some noise in the evenings due to nearby amusement park music and hotel entertainment.
- If you prefer a warmer swim, use the indoor heated pool instead of the outdoor pool, which guests have found cold.
- When dining, try the themed dinners and snack bar for variety, but be aware the main restaurant food variety may feel repetitive over a long stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 11 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- German
- Russian
- English
- Turkish
- Library
- Billiards
- Karaoke
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Seasonal outdoor swimming pool
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Table Tennis
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 800 m. It takes 12 minutes To the beach!
The distance to the sea is 200 meters
Street view
Video: IHotel Sunny Beach #Sunny-Beach #hotel #holiday
Map
Reviews
There were also fun activities like karaoke and shows in the evenings. The location is perfect, very close to the beach and the main promenade.
Overall, we had an amazing time here. Big thanks to the staff for making the stay so enjoyable.
There were a few positives — bar staff Aleksander and his colleague were excellent, always cheerful and welcoming. The cleaning staff were also friendly and hardworking, and the reception team were polite and helpful throughout our stay.
Unfortunately, the restaurant staff, particularly Irene and the manager, were often rude and unapproachable, which made dining in the hotel uncomfortable.
Outside of the hotel, we also felt that many people in local shops and around Sunny Beach were not very friendly or welcoming. This affected our overall enjoyment of the holiday.
While iHotel Sunny Beach has good facilities and a nice location, the negative attitude from some staff and locals really let the experience down. All six of us felt the same — we wouldn’t visit again and couldn’t recommend it based on our experience.
We were very pleasantly surprised by the level of the restaurant. There were many options with fresh, high-quality ingredients. It was clear that there were skilled chefs in the kitchen.
The common areas were cleaned continuously, and in general, the hotel was very, very clean. The staff was accommodating, friendly, and service-oriented.
The hotel was very family-friendly and is located at the quieter end of Sunny Beach. Quiet, in the sense that it is far from nightclubs and bars, but the hotel is right next to an amusement park that plays insanely loud music every evening. Fortunately, the rooms had decent noise insulation.
All in all, very good value for money.
The hotel is undoubtedly a beautiful and well-maintained property, offering excellent value for money. The location is excellent - a couple of minutes from the beach, funfair for the kids across the road and lots of shops and restaurants at the doorstep. The staff are friendly and welcoming, creating a pleasant atmosphere. The various relaxation areas, including the indoor garden and pool, cater to different preferences. The drink selection is impressive, and the kids' club provides a fantastic space for children to play and socialize. The Balinese massage offered in the spa is a truly relaxing experience. The staff at reception were extremely helpful with every question or request we had.
Constructive Feedback
While the overall experience was positive, there are areas where the hotel could improve. The food, although good in quality, lacked variety. The bathroom amenities, particularly the lack of separate shampoo and conditioner, were below the standard expected of a four-star hotel. Additionally, better noise insulation in rooms is critical for guest comfort as you can hear lots of noise from the evening entertainment of the hotel as well as the funfair across the road. The blinds in the room are not blackout blinds so it gets fairly bight in the room in the mornings.
The gym facilities require attention, with broken equipment, lack of air conditioning, and poor ventilation. The indoor pool's temperature was uncomfortably cold.
Finally, organizing kids' club activities by age would improve the experience for children of different age groups. They run football match every afternoon which is great but having adults, teenagers and small children (as young as 5-6 years old) play all in one group is not much fun for the younger ones as well as just unsafe.
All in all, I recommend the hotel, it is a good value and if we are ever back to Sunny Beach we would definitely consider coming back!
The beds and pillows are very comfortable. The rooms are big and clean.
Water bottles are also complimentary.
No problem finding a sun bed by the pool. And easy to choose if you want sun or shade.
The buffet is good and there is something for everyone. Lots of fresh veggies and fruits. And the dessert table is to die for.
We would love to come again in the future.
A short walk to the beach and shops.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about iHotel Sunny Beach
What types of rooms are available at iHotel Sunny Beach?
The hotel offers a wide variety of rooms including Economy, Standard, Business, Superior, Deluxe, Premium, Suites, Apartments, Studios, and Cottages, many with options like balconies or sea views.
Is there a kids’ club at iHotel Sunny Beach and what ages does it serve?
Yes, the hotel has a children’s mini-club operating six days a week for ages 3-6, 7-12, and teenagers, with activities conducted in English and German.
How far is iHotel Sunny Beach from the nearest beach and airport?
The hotel is 150 meters from a public sandy beach, separated by a small road and promenade, and about 47 kilometers from Bourgas Airport (BOJ).
Are pets allowed at iHotel Sunny Beach?
No, pets are not allowed at this property.
Does the hotel provide breakfast as part of the stay?
Breakfast is not provided at this hotel.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 136 USD The best time to book is August 13, with rates starting from 115 USD











































































