Hotel Romance & Family Suites in Saints Constantine and Helena

NOT 4 STARS, NO SPA.
The heating vent made us sick, because it hasn't been maintained (we made sure to test is and we got a sore throat and headache).
My room smells like cigarette smoke (many others too), which is an issue because they fine you two hundred euros for smoking inside your room... When your room smells like this, that's just horrible. No matter how much I ventilate, it smells bad.
Wi-Fi is terrible, interruptions and very slow.
Free breakfast (egg, yogurt, coffee).
But restaurant Food is over-priced... 15 euros (see picture, e.g. side dish with Carrots... 10g of Carrots? And no sauce). The drinks from the bar are also over-priced.. 7 euro for 40 ml Jägermeister (200 ml cost 6 euro in the store next door).
The interior of the rooms, hotel and the services that they offer certainly have seen better times. The indoor pool is always closed and the sauna is not working for the last five years (staff told me). So I don't really understand HOW they are allowed to call themselves spa hotel... maybe because they offer very expensive massages...
The staff is mostly friendly, so that's ok....
But if you are looking for a spa hotel with sauna, and a gym, you are going to be disappointed, big time
The gym consists of three cardio machines, one multi strength machine from 20 years ago, and one smith machine... all of them terrible. If you only do cardio, ok.. but its not a gym, its a tiny room with a few dumbbell weights (max. 10kg), insufficiently equipped to be called gym. Tbh, first I thought, they have a second weight room..

Sauna does not work.
No Gym.
Pool is out of service.
How are they allowed to be 4 stars??? This is unbelievable. 0 stars.