5 star hotels in Vancouver

Excellent location of the hotel especially if you finish cruise or before cruise, You dont need to take any taxi and entrance to the hotel is directly from terminal Hotel has beautiful pool which is open from 8.00am till 22.00 Big rooms with all amenities, ice available on each floor

I parked the car In an indoor car park as advised by the hotel reception and want to pay the car park fee when check in. However, the reception asked me to pay the car park fee at the machine. The next day when I drive the car out after I pay the car park fee. I found two penalty ticket charging me 160 Canadian dollar. The hotel tell me that the car park is completely independent from the hotel and...

I stayed here last month, and my experience did not fully meet expectations. The location is excellent, the view was stunning, and the room was clean. However, there were several issues during my stay. The parking stalls were very tight and the parking was paid. Room service was also disappointing. My order arrived with a missing item and when it was eventually delivered over 15 minutes later, it...

Amazing location. We were staying on the 23rd floor and the view was very nice. We had access to club lounge and we really enjoyed it. Staff were attentive, hotel is clean, we can’t wait to stay there again. Swimming pool was clean and well maintained.

I give this a 4 stars. stars. Pro: views are beautiful. Rooms are nice.Quick check, check out. Nice location. Con: Parking, very tight stalls, you pay to park. Room service wasn't the greatest. I ordered off the menu, they delivered without an item, called for them to bring it up took 10 mins and was delivered cold, and additional fees added on to room service.

I would say this place is fantastic!! We had a family trip to Vancouver with a three year old kid. We booked a double-bed room but decided to upgrade to a suite when we arrived there. The suite had one king bed and one sofa bed, which perfectly fits for us. The room is clean and comfortable, especially the mattress. Also, the view from the hotel is amazing. We love the staffs there, they are very friendly...

I recently stayed at the hotel while attending a conference with SurveyMonkey, and my experience was exceptional from start to finish. The room was spotless, comfortable, and thoughtfully prepared, which made it easy to relax after long conference days. The amenities were fantastic and truly elevated my stay. The front desk staff were a pleasure to interact with - professional, welcoming, and genuinely...

Saif Sayed made our stay at the JW Marriott truly memorable. From the moment we checked in, he personally approached us and assisted with the process, making everything smooth and welcoming. He went above and beyond by surprising us with a high-level corner room with an incredible view, which completely elevated our experience. His attention to detail, professionalism, and genuine care really stood...

My friends and I stayed one night (on Dec 12th) at the JW Marriott Parq Vancouver because we’ve had great experiences at other JW properties — including Nashville — and are already planning to stay at the JW Austin next year. Overall, this stay unfortunately didn’t meet the expectations we’ve come to associate with the JW brand. Check-in was smooth, and the associate assisting us was friendly and...

The hotel common area is its best part. It's lively, expansive, and has a festive feel, despite not being highly central. However, the personnel situation isn't great. There was only one person ahead of me when I checked in. I was running late, and it took two people at the desk 15 minutes to process two people. They were friendly enough, but just frankly not very competent. It took another 15 minutes...

Lots of great things to say about the JW Marriott in Vancouver, service is amazing and everything feels very upscale, spa features are lovely and rooms are quite spacious, highly recommend the executive lounge as well!

Great hotel but I felt overpriced, not a great security place as well. A lot of better options in Vancouver with better price. I think I arrived during a game event or something so there are a lot of people from outside sitting in the lobby, running around and they r not even staying in that hotel.No privacy and those people occupied all the seats/sofa in the lobby for 3-4 hrs. The next day the hotel...

I had a wonderful experience at Pan Pacific Vancouver. I would especially like to thank Rosie Nguyen, the manager, and Archaf, the lobby restaurant manager, for their outstanding hospitality and professionalism. They were incredibly kind and accommodating in helping us celebrate a birthday in the lobby area, and thanks to their support, the evening turned into a truly memorable and special celebration...

I would like to take a moment to recognize Naval from the Fairmont Gold Team for delivering exceptional hospitality during our recent Family Day staycation. Naval truly embodies the definition of hospitality. From the moment we arrived, he went above and beyond to make our stay special and memorable. Although our room was not ready at check-in, he promptly informed us of the delay and immediately...

We eagerly returned to the Pacific Rim for a much anticipated & needed long Valentine’s Day weekend getaway. We have stayed here before & loved the room, location, service & attention to detail. We were particularly excited to return to the Spa as we agreed it was a highlight of our prior trips. However, this stay fell a bit short due to the Spa being under construction. This was not communicated...

We have stayed in a lot of hotels. We arrived at almost midnight after multiple flight delays and missing baggage so we were exhausted and probably a little grumpy. We were greeted by a wonderful employee that warmly welcomed us and gave us a summary of some of the incredible AMEX benefits we had. Check in was fast, smooth and we rented two rooms as we were traveling with our two teens. Our check...

This hotel continues to set the standard for excellence in every possible way. The facilities are outstanding, and every single person who works here is incredibly welcoming, professional, and genuinely thoughtful. I had the chance to visit the newly renovated Gold Floor, and I was completely speechless. The design, attention to detail, and overall atmosphere are simply breathtaking. This has been...

very good hotel to stay, good location.

We had a wonderful time at the Douglas. We celebrated our 10th anniversary by spending 2 nights at the hotel. Utilized the Amex package which made our stay extra comfortable. The hotel also provided this sweet gesture for our 10th anniversary. Highly recommend!

The Autograph Douglas was a fantastic place to stay. The space itself is beautiful, and the rooms were well kept and very comfortable. What truly made the experience stand out, though, were the people. Everyone was welcoming, but Eis in particular made my stay even better. He was incredibly approachable, knowledgeable, and helpful when it came to what was happening around Vancouver. I really appreciated...

The stay was exceptional. The Douglas became the heart of our holiday in Vancouver — refined, welcoming, and full of quiet character. The staff were outstanding throughout: attentive, gracious, and genuinely caring, especially when a minority of loud guests disrupted part of our stay. Their responsiveness and kindness made all the difference. It’s a beautiful hotel that truly stands apart in the city...

⭐️⭐️⭐️⭐️⭐️ The Douglas Hotel – Always Our Go-To We always stay at The Douglas whenever we’re in town, and it never disappoints. The rooms are beautifully designed—modern, cozy, and consistently spotless. It genuinely feels like a home away from home every time we check in. The service is what really sets this hotel apart. Annabel from housekeeping is absolutely amazing—attentive, warm, and always...

This was the best experience I have ever had at a hotel. I travel a ton and it was stellar and excellent. Every. Single. Person I interacted with was professional, courteous, customer focused, kind and competent. The room was also the cleanest I’ve ever been in. Even the soap made a positive impression on me! I tried to keep track of all the people that made my stay and I just couldn’t keep track of...

Great location, was able to walk around most places, easy to get a cab or call an Uber from downstairs. Room was clean, gave a very new and modern vibe, which I appreciated. Not a fan of the no downstairs lobby, and when I asked to call a taxi to the airport I was told it is best to call an Uber.

Excellent service! We received welcome drinks upon check-in 🍸. The attention to detail was impressive; the toiletries were complete and of top quality. The hotel also has four bars.

Amazing hotel stay! Highly recommend

The hotel's location and service are both excellent, and the Rosewood quality is consistently top-notch.

Beautiful experience, would stay here again for the facilities

The Rosewood is still the Rosewood—an excellent location with top-notch service. Although it's a historic building, the room's decor is absolutely up to standard. The bedding was incredibly comfortable, and it's rare to get such a good night's sleep during a week-long business trip! They tried their best to accommodate my needs, upgrading my room and floor, which was very quiet. The à la carte breakfast...

The hotel certainly lived up to expectations. The service at front desk is top notch. Even just the special touches by room attendants really set the bar high. Much higher than other hotels we’ve stayed at. The rooms are clean stylish and comfortable. Showers are perfect with rain water option too. Gym and pool are very well equipped. We got upgraded for our honeymoon but I’m sure any room would be...

Nice hotel, location is decent if you have a car. Not particularly walkable.  Free shuttle service was pretty brutal, waited 30 minutes but no one showed up, so I had to use an Uber and they paid me back in cash. Disappointed with the experience I had with the front desk and the manager regarding this interaction.

It’s so clean and the pool and hot tube are just amazing!!! With the city view and blue light ! So high class and feels satisfying!!

Very close to the airport, and the room was okay, but the whole building's structure was a bit odd, lol.

The rooms are slightly on the smaller end, but the quality and service is great. This is my go-to when prices aren't too expensive and rooms are available.

If I could give more Stars I would easily give 100. This is the most beautiful hotel I've ever had the pleasure of staying at. Absolutely stunning with amazing staff and amenities. Such a comfortable place to stay with the most gorgeous and bold decor. Love it!! Highly recommend

The bathroom is spacious as the photo suggested. The entrance and reception looked a bit older than i was expecting, but luckily the room and the bathroom were totally fine.

A very pleasant stay at a lovely hotel with stunning views of the city the staff are very nice and helpful

Great hotel with nice, spacious rooms and easy access to the city centre.

It's an okay hotel, but its convenient location in downtown is a major plus. You can easily walk to Gastown and Pacific Centre from here. It's perfect if you're on a business trip and want to explore the city center during your downtime. Their tacos are delicious, definitely living up to Marriott's reputation!

The room was clean, tidy, and comfortable. I'd definitely choose this hotel again next time. The service was excellent. I had originally booked for several consecutive nights but had to check out early due to unforeseen circumstances. The hotel kindly agreed to process a refund, and I'm very grateful for their understanding.

The room was very spacious, and the bedding was comfortable. The location is excellent, with a supermarket right next door, which was super convenient. The staff were very welcoming and allowed us to check in early. Check-out was also incredibly fast and easy. Excellent!

I had the best experience staying here. They gave me the room with really nice view. The staff was friendly and helpful. I’d really highly recommend this place.

Excellent choice when visiting Vancouver. The central location and newer alternative among other hotels in the area.

Stayed two nights, had to switch rooms once. The second room even had a sea view! This was because on the first night there was a power outage and the generator, which was right above our room, was incredibly loud. The staff were very friendly. Parking for two days was $92, which I thought was a really good deal.

Among many high-end hotels where the service is often fake and condescending, this place stands out with truly amazing, warm, and heartfelt service. Highly recommended!

The room was big and clean, hotel is in a great location (many things are within walking distance). Would book again.

The hotel's location is excellent. The shower could use some improvement though; the water pressure felt a bit weak. Also, the AC's heating function was odd – sometimes after lowering the temperature, it would switch from warm air to cool air at the same temperature, which was strange. I'd then have to turn the temperature back up.

We had a great stay with the Hyatt. Our room was clean with a great view. The amenities were also great with open timings. Just docking some points for client service as Brian at the front desk was very passive aggressive with his approach and tainted our initial impression.

Top notch hotel. Right downtown. Lots to see and do within walking distance. Beautiful rooks and historic charm for Canada.

Amazing stay, especially for the price.

This hotel is genuinely great, I highly recommend it!

I stayed for 12 nights over Chinese New Year. It's a great central location, within walking distance to many attractions, and there are luxury shops right downstairs, which was very convenient. The room was spacious and well soundproofed, making for a very comfortable stay. I felt it was comparable to the Peninsula Hotel in Hong Kong, but with much better value for money than hotels there.

It's too old and the facilities are very run down. The soundproofing is also poor. I originally planned to stay for three days, but I checked out early after two days. Luckily, Ctrip and the hotel communicated pretty promptly.

The building itself is getting a bit old and need some love. The light fixtures in the elevator could use some maintenance, same for the trims. The pool is in a rough shape but there is a sign that says that rénos are coming soon. The gym is great only 2 machines need maintenance: the chest press could use some WD-40 and the upright bike left pedal needs to be fixed. However the staff is absolutely...

Very helpful staff, with washing facilities, good steaming room

Our stay at the Sutton Place Hotel was incredible! I appreciate that Caesar made us feel welcome right away and ensured we had a lovely room for the weekend. Thank you, Caesar! The room was lovely and so clean! The serving staff at The Boulevard were wonderful! They were knowledgeable and friendly. The food was absolutely incredible! And to the doormen, thank you for always being so warm, welcoming...

First off this hotel can be a challenge to get to. Lots of traffic and pedestrians in the area. The good news is once you are here everything is within walking distance. We specifically chose this hotel for the amenities, we just got over the flu a couple of weeks ago and wanted a nice hot tub and steam room. This is where things fell flat, they say open on website but mens steam room is closed and...

We didn't receive the warmest welcome, but things improved after we checked in and, overall, we enjoyed our stay. Our room was large, clean and quiet, and the bed was comfortable. The hotel is conveniently located within walking distance of many great restaurants and downtown attractions. I would stay here again.

Getting to the hotel from the airport by Skytrain was super convenient and quick. It's located right on the main street, with a large shopping mall nearby, and there's a taxi stand just downstairs. We arrived at 10 AM, and not only did they upgrade our room, but they also let us check in early so we could rest. The hotel has plenty of facilities, including a gym and a swimming pool. What I particularly...

Great hotel, always 5 star service and amenities!

center of the city and nice view...a relaxing and comfortable stay. Good staff and services and will recommend to friends and stay again next trip. thank you

Its close to Canada place, Stanley park. They have warm pools which is open till pretty late. Perfect weekend staycation choice for lovely couples

We had a great stay, the Westin Bayshore is our favourite hotel to stay at!

First stay here. Got a deal on “Stay Vancouver” which basically gave us a free night. Got an upgrade to our room on a weekday so had an exceptions harbour view room. Watched the seals playing in the water. Excellent service from each staff member we met. Easy check in and out. Restaurant downstairs was great too. Pools were awesome. Wish it was warmer for the outside pool as it looked amazing. Wish...

The location is great and the outdoor pool and sauna were the highlight of this hotel. Unfortunately we were disappointed with our room in the 'updated' tower. Which didn't seem very updated. Our king room with harbour and mountain view didn't even have a microwave. As well as the layout wasn't great with the desk placed infront of the window obstructing the great view.

This was our first time at the Westin Bayshore and it was a very nice stay. Our room was nice and clean, we opted for a room without a view and boy... did it have no view 🤣 it overlooked a small, inner courtyard but the view really didn't matter. Staff were super friendly and helpful. It is a lovely hotel but it is really only close to Stanley Park and the convention centre. It's about a 30 minute...

Our stay was excellent! The facilities are clean and the service ourstanding. We were so touched and surprised by the display and treats for our anniversary, such a nice way to start our celebration. This was our first stay on a gold floor and at a Fairmont hotel in general - we will be back! We loved the the separate check-in, this felt very boutique like and personalized. The gold lounge food and...

Room was very tidy and clean. The view was excellent and relaxing. Staff were helpful and room service was professional. I liked their poached pear a lot. Highly recommend this hotel.

Our stay was beyond our expectations. The service was of a high standard and above all other Fairmont properties that we have stayed at. Any room service calls were answered promptly and within minutes what we needed was at our door. Every staff member from the time just before entering the hotel to our room acknowledged and smiled. Very welcoming environment. Well done to all the staff and the management...

Everything was simply wonderful during our visit. The breakfasts were superb! The rooms were clean and spacious. The views were absolutely stunning! The only thing I would recommend is updating the hot tub and pool area—they stand out a bit from the overall experience. Otherwise, our stay at the hotel was just perfect!

Aside from the location, I didn't notice anything particularly special. After checking in, there wasn't even a bathrobe in the room, so I had to ask for one. Overall, it's a clean and simple hotel.

Very convenient location with an amazing view of the harbor. Most popular restaurants are within a decent walking distance. The Christmas Market is just around the corner from the hotel and there is a beautiful view of the water with city lights on the opposite side of the city, which makes evening strolls very fun and perfect for pictures. We felt very safe walking around the area as well. Despite...

Staff was superb, room was trendy but we came during a crisis. Pipe broke, lots of dust due to the work. Also more water broke out by the gym. Hope it’s fixed by the time you get there.

The room was spacious, but unfortunately, a pipe burst and flooded the lobby on the first floor.

Overall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant...

Top service from the beginning check in to the end.

It’s a beautiful hotel and is located at Downtown. The area is safe and is surrounded by a lot of restaurants and cafe. The room is spacious but the bathroom is with aglass door which means there is lower privacy. The apples they offer at the reception are very tasty!

You should try their breakfast.

Great place to stay, I had no issues at all.

Fabulous on all levels, from central downtown location to room comfort & cleanliness, to service. The manager was very personable and kind, and all staff were friendly and welcoming. Room exceeded expectation; we’d definitely stay again.

Stayed here for a 2 parts of our honeymoon and they were exceptional, the staff was incredible and so nice. They had a congratulations bottle of Champagne when we first arrived to the hotel. The next time we arrived they upgraded our room for a truly incredible experience! I have never been so impressed by a hotel! Thank you for making our honeymoon special!

Booked a 6 night stay and sad to say tonight is our last night. Staff are excellent we were always greeted with a smile. Housekeeping wonderful our room was kept immaculate and no shortage of towels tea coffee and water. Turn down service a lovely little treat to come back to with chocolate on our pillows. Thank you to the Le Soleil Team

We arrived in Vancouver on a rainy day and were instantly brightened by the warm welcome at Hotel LeSoleil. To our surprise, the front desk informed us that we’d been chosen as the Guest of the Day and upgraded to one of the penthouse suites — what an amazing start to our stay! The suite was absolutely beautiful — elegant, spacious, and thoughtfully designed. The hotel itself is stunning, with a boutique...

It was close to the station, so it was convenient even for early morning flights. As you can see from the photos, the interior was luxurious, and I was impressed by the quality at such a low price. The bed was soft and comfortable. However, the toilet door (which was tucked away) was very difficult to close. The shower stall was also difficult to close because there was no handle. The doors seemed...

absolutely amazing, 10/10 recommend and would do it again. perfect spot for a break from life.

Nice hotel, good service at front desk. Had jacuzzi tub but it only worked for 15 minutes…. Room was clean and comfortable.

I stayed at Parker Hotel Rooftop and Bar and had a really good experience. The hotel was nice. Everything felt comfortable and well organized. Also, the people at the reception, Mako and Kiti, were really good. They were very friendly and helpful and made the check-in easy. Their service made the stay even better.

I stayed here during my vacation and was truly impressed by how friendly and welcoming the staff were. There was a Japanese staff member named Mako who was especially helpful. She kindly put together a list of great restaurant recommendations for us, which we really appreciated. She also helped us purchase online tickets, and that made everything so much easier. The bell staff were quick and efficient...

From the beginning until the end of my stay, I can say everything was so good ! The reception, at the beginning, I got a small and noisy room where construction took place but the reception changed my room immediately! that satisfied me a lot ! The room was spacious, comfortable, quiet and clean! but as an espresso lover, an espresso machine was missing, but that is considered extra and did not bother...

Good location, a little bit old and require improve clearness

Great stay overall. The hotel was excellent and the staff were very kind and welcoming. The only downside was the breakfast restaurant, where service was a bit slow, so allow extra time if you’re in a hurry. Still, the staff were very friendly. Would definitely stay again.

The stories about the service are true. We had unbelievable service, especially on Wednesday when checking in. I think their A team was working that day. You won't get better from a 5k+ per night hotel. It's right in heart of downtown, close to library and stadiums,Yaletown etc very walkable for whatever your needs. Rooms were clean and quiet and beds were comfortable. This is the kind of place...

All of the team members at the hotel that we encountered gave us exemplary customer service. Incredibly friendly, very attentive, proactive and accommodating. We genuinely felt like it was there pleasure to give us the best experience possible.We enjoyed our stay very much. We had a lovely suite with a balcony that had a large bathroom, a living area and bedroom. Their pool and spa area is wonderful...

I have stayed at this hotel for years unfortunately not as good as it used to be. The hot tub was cold and food was terrible. I used to love hotel

An absolute please to stay here. The staff was wonderful and the rooms large and well appointed. The room service was excellent. A great value for an elegant downtown hotel.

Nice boutique hotel in downtown Vancouver. Staff were excellent, place clean and modern , nice breakfast in hotel restaurant

Absolutely lovely! Professional team and clean room. I didn’t check any of their amenities or facilities. Overall, the room was quite decent.

The service was excellent, and the location is super convenient. There are tons of coffee shops near downtown, and it's just a 3-minute walk to the SkyTrain, making it really easy to get to the airport.

Very good hotel and exeptional staff. Greatly recommend for short and long stay

The entire staff at the Exchange Hotel was courteous, accommodating, and professional during my stay. Jay greeted me at the door with a bright smile, and when I went out later for a walk, he offered me an umbrella to borrow courtesy of the hotel. Later that evening Ivan held the elevator door for me when he saw it closing even though he wasn’t taking the elevator down himself. These kind and attentive...

Very close to everywhere, extremely clean, and the service is top-level. My room was delivered late due to high occupancy, but Daniel from the hotel management helped very kindly. While I was trying to get coffee in the executive lounge, I learned that the person assisting me was actually the hotel’s General Manager. Room cleaning and the amenities were of a very high standard.

We had an amazing stay at EXchange Hotel Vancouver and would absolutely stay here again without hesitation. From the moment we arrived, the service was outstanding. The concierge and front desk staff were genuinely kind, welcoming, and attentive in a way that didn’t feel forced. There were always multiple people at the front desk, and everyone seemed happy to help. Small things really stood out like...

Excellent location, lovely spacious apartments which are well equipped. Made the stay so much more comfortable.

The location is super convenient, just 200 meters from the SkyTrain station, so it's a breeze even with luggage. The suite is spacious with a great view. Full marks for everything except the lack of breakfast.

Very good for business! I will strongly recommend this hotel to my friends 💯

View was cool. Room was nice, although there was a broken/ flickering light.

We are family of 4 stayed in Deluxe King Suite with Harbour View, very happy with the location of the hotel. The room is spacious, and they have Nespresso coffee machine and electric kettle but they don’t provide any plates and spoons. We did groceries for breakfast and we needed spoons for yogurt and plates for fruits. There’re cherry blossoms trees and colorful chairs and many birds flying around...

Perfect location. A block from sky train. 5 min walk to shopping at pacific center