L'Hermitage Hotel in Vancouver

Great stay. Well cared for and very clean hotel.
Very nice on site restaurant and gym. Also has an outdoor pool and heated hot tub (which is very nice in the Canadian winter).

Room is spacious with a very comfy bed and very clean bathroom facilities.

Great central location, particularly for sporting events and restaurants.

Would highly recommend this hotel.

Great stay overall. The hotel was excellent and the staff were very kind and welcoming. The only downside was the breakfast restaurant, where service was a bit slow, so allow extra time if you’re in a hurry. Still, the staff were very friendly. Would definitely stay again.

The stories about the service are true. We had unbelievable service, especially on Wednesday when checking in. I think their A team was working that day. You won't get better from a 5k+ per night hotel.

It's right in heart of downtown, close to library and stadiums,Yaletown etc very walkable for whatever your needs.

Rooms were clean and quiet and beds were comfortable.

This is the kind of place if I was putting up my mother or someone I cared about I'd put them here and I also wouldn't hesitate to stay there again.

Outdoor pool and jacuzzi were nice and very usable even when 0 degrees outside

Yes parking is a problem. We drove around block twice before I got out and walked to hotel to ask where to park. There is this tiny pull in area in front of hotel between bike lane and street and even though it's supposed to be for valet parking people park there and I think hotel doesn't really know what to do about it. There's a sign but it's not prominent enough.

Also when we got car back we did notice that there was a scuff on front like either was driven into a bumper or backed into by another vehicle wherever they park it.

Hotel ideal if walking up from skytrain or taking cab etc

Speaking of signs just FYI if you are fine taking stairs like I am, if you try to use the stairway on the far side of lap pool area you can go in but you can't come back as the other side of door is key access only. Your hotel key card will be useless. Which is what lead me to eventually walking out onto the streets of Vancouver in barefoot and robe as I had been trying to get to the pool.

So that's a huge oversight not having a sign clearly stating no re-entry for hotel guests. Luckily outside wasn't covered with ice and snow and garbage at the time.

Shower heads in bathroom are pretty low. If over 6 ft you're probably crouching but rooms are nice.

If they had better parking, signage and great breakfast included they'd be a 5 but a very solid 4 beautiful little boutique hotel with great service in heart of city. It doesn't get much better especially at those rates.

All of the team members at the hotel that we encountered gave us exemplary customer service. Incredibly friendly, very attentive, proactive and accommodating. We genuinely felt like it was there pleasure to give us the best experience possible.We enjoyed our stay very much. We had a lovely suite with a balcony that had a large bathroom, a living area and bedroom. Their pool and spa area is wonderful. The location cannot be beat. You can walk everywhere from there and you’re close to the skytrain. Will definitely be coming back.

I have stayed at this hotel for years unfortunately not as good as it used to be. The hot tub was cold and food was terrible. I used to love hotel

An absolute please to stay here. The staff was wonderful and the rooms large and well appointed. The room service was excellent. A great value for an elegant downtown hotel.

Nice boutique hotel in downtown Vancouver. Staff were excellent, place clean and modern , nice breakfast in hotel restaurant

The staff were polite and professional. This is my third stay here and it’s been great, every time. My go-to hotel in Vancouver.

We loved the location, the staff were very sweet, friendly and helpful. The rooms were clean and tidy

Great hotel. Staff is welcoming and does whatever it takes to make sure your stay is a great experience. I would highly recommend this hotel.