Fairmont Waterfront in Vancouver
✅ Highly praised for excellent, personalized service including separate Gold floor check-in and attentive staff ✅ Rooms are consistently described as clean, spacious, and comfortable with stunning harbor or city views ✅ Convenient location near Waterfront Station and cruise terminal, with easy access to restaurants and attractions ✅ Heated rooftop pool, hot tub, sauna, and fitness center received positive mentions ✅ Many guests appreciated quick and efficient room service and helpful concierge assistance ❌ One guest reported an uncomfortable front desk interaction regarding room access safety protocols ❌ Some comments noted that certain room amenities like toiletries were minimal and bottled water charged extra ❌ A few guests pointed out wear and tear in rooms, such as outdated countertops and mattress issues ❌ The rooftop pool and hot tub area was considered due for updates by some visitors ❌ Parking was described as expensive and not included in the room price
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Description
Fairmont Waterfront is a four-star hotel built in 1991 and renovated in 2015, offering a high rating of 9.2/10. It features a variety of room types ranging from Fairmont Quadruple rooms to luxurious Signature and Fairmont Gold suites with harbor or city views. Guests appreciate the cleanliness (rated 9/10) and high-quality service (10/10), with many praising the attentive staff and seamless room service. The hotel provides numerous amenities including a heated rooftop pool, spa and wellness center, fitness facilities, and a restaurant with buffet breakfast options. Family rooms and facilities for disabled guests are available, and pets are allowed on request. The hotel also offers free parking, bike rentals, and a 24-hour front desk. The Fairmont Gold level includes a separate check-in and exclusive lounge, which guests have described as personalized and boutique-like.
Location
Located at 900 Canada Place Way in Vancouver, Fairmont Waterfront sits directly across from the cruise terminal, making it extremely convenient for cruise travelers. The hotel is 1950 meters from Sunset Beach and within walking distance of popular restaurants such as Scoozis Bar & Grill (151 m), Rogue Kitchen & Wetbar (272 m), and Joyeaux Café & Restaurant (328 m). Waterfront Station is very close, providing easy access to public transit. The hotel’s location on a quiet street near the harbor offers peaceful surroundings with excellent views of the water and city lights. The Christmas Market is also just around the corner, enhancing the festive appeal.
Tips
- Book parking in advance at pay stations to save on overnight fees.
- If traveling with children, check specific extra bed and crib policies per room type.
- For a more personalized experience, consider booking a Fairmont Gold room to access the exclusive lounge and separate check-in.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Fri] 09:00-11:00 Open
[Sat - Sun] 09:00-13:00 Open - Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 19 years old
- Paying at the hotel: Visa, MasterCard, JSB, DinersClub, AmericanExpress
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Packed Lunches
- Coffeemaker
- Kettle
- Internet
- Wi-Fi in the hotel
- Car rental
- Taxi booking
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Heated swimming pool
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Ski storage
- Skiing
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 1950 m. It takes 29 minutes To the beach!
Video: Eco-Friendly Meetings at Fairmont Waterfront, Vancouver
Map
Reviews
When I arrived, I was carrying my child and a car seat and simply asked the front desk what floor our room was on. She told me the floor number — then abruptly stopped me and demanded my husband’s name. After I gave it, she said she needed to call him to “make sure I was allowed” in the room.
I was already holding a working key card.
Instead of calling him (who was in meetings), she began calling the room — meaning she was essentially calling me — and saying it was “for guest safety.” I had to tell her, again, to call my husband if that’s what she felt was necessary.
It was extremely uncomfortable and honestly frustrating to feel like I needed my husband’s “permission” to access a room that had already been checked in and that I had a key for. Especially while standing there juggling a child and a car seat. It felt unnecessary, awkward, and poorly handled.
I understand safety policies — but there is a way to enforce them without making a guest feel interrogated or distrusted.
On top of that, for the price, the amenities were disappointing. They charge extra for bottled water. There were virtually no toiletries provided beyond the absolute basics — no makeup remover wipes, no mouthwash, nothing. The shampoo and conditioner in the room were nearly empty.
Overall, this stay did not feel worth the cost, and the front desk interaction left a very negative first impression.
Despite the location being in the city, Fairmont Waterfront is located on a quiet street, so there was very little noise in the evening that may disturb rest time.
Overnight parking was quite pricey but we did not have a problem finding a spot. Would recommend paying in advance yourself at the pay stations to save yourself some extra cash vs. paying at the desk when checking in for your room.
The rooms were very clean and the bathroom counter space was spacious and perfect for getting ready. There’s also a magnified mirror that lights up for makeup. Services and amenities were excellent! We had all of our requests for services and replenishments fulfilled fairly quickly and the staff went above and beyond.
Would definitely consider staying at this hotel again when planning another trip to Vancouver.
POIs near hotel
Cafe and Restaurants near hotel
I had their "Big Breakfast", which gets you scrambled eggs, toast, roasted potatoes, and your choice of bacon, sausage, or ham. All of this for $15. I got the sausage, and everything was simply alright. I wasn't blown away by anything - it struck me as a similar quality to Denny's, where I would have got more food for less money.
My girlfriend had the classic Eggs Benedict, which is supposedly one of their signature dishes. It was initially cooked too much and had to be sent back. Upon the second attempt, the hollandaise had a strange, almost sour tang to it. While it was tasty, how anyone could say that was the "best eggs Benedict in Vancouver" is beyond me.
The service was fairly prompt, and the host was very friendly, but overall, I cant say I was too impressed, and I don't see myself going back.
Frequently asked questions about Fairmont Waterfront
Are pets allowed at Fairmont Waterfront?
Pets such as dogs and cats are allowed on request. Contact the property for details and any applicable fees.
What types of rooms are available at Fairmont Waterfront?
Room types include Fairmont Quadruple rooms, Deluxe rooms with city or harbor views, Signature Harbor View rooms, Fairmont Gold rooms and suites, as well as several suite options like Stanley Park Suite and Sea to Sky Double Suite.
Is breakfast included and what are the options?
Breakfast is available as a buffet and can be added by contacting the property. Buffet hours are Monday to Friday from 09:00 to 11:00, and weekends from 09:00 to 13:00.
How close is Fairmont Waterfront to public transportation?
The hotel is very close to Waterfront Station, providing easy access to the subway and other transit options.
What special amenities does the Fairmont Gold level offer?
Fairmont Gold guests enjoy a separate check-in, exclusive lounge with food and coffee service, and personalized boutique-like service.



































































































