5 star hotels in Guangzhou

The hotel is conveniently located within the resort, making it super easy to get to all the different parks via the free shuttle bus. The biggest highlight was the White Tiger Buffet Restaurant – having breakfast while watching white tigers and flamingos roam around was such a pleasant surprise, and my kids absolutely loved the animal-shaped pastries. My only complaints are that the room facilities...

The hotel is very closed to the amusement park and a must buy package for staying at the hotel, buffet and tickets.

So comfortable, and the service was exceptionally good. All the staff, from the front desk to security, were warm and friendly. Because the place is so big, we often needed their help, and they were always so nice. They also gave us helpful tips on timings and how to best enjoy our stay. They were especially kind to the kids, even nicer than their own mothers, honestly!

Arrived during the off-season and they had a room ready for us to check in first thing in the morning, even upgrading us to a room with a bathtub. The room was well-stocked with toiletries, including a disposable bath liner. Breakfast offered a wide variety of options, and there was even a mascot interaction. The hotel environment is full of lush greenery, and outside they have many turtles, parrots...

Excellent staff, we been upgraded room with birthday decorations and presents! Room can smoke but no smoking smell it was supper great. Chimelong stay 1 night is not enough have to be 2 night.

The hotel service was excellent as always. Since it wasn't peak season, we were able to check in early and even got a late checkout until 1 PM for free. All the restaurants offer group deals, which makes up for the fact that you can't order takeout. It's super convenient to get to any of the parks from here. You can even see white tigers and flamingos right from the hotel, which was an amazing experience

Got a free upgrade to a suite, which was a nice surprise. This hotel was one of Guangzhou's first five-star establishments, and the 'China' in its name really means something. The rooms have been renovated, and although the building isn't super tall, the overall experience is good. The only downside is that it can get quite crowded with various types of people.

The joy of traveling is choosing the right hotel, and China Hotel, A Marriott Hotel, Guangzhou is definitely a delightful choice. The bellhops greeted us with smiles and helped with our luggage, making us feel completely at home. The front desk staff provided friendly and efficient service, and check-in was quick. The room was clean and comfortable, and from the window, we had a beautiful view of the...

Though it first opened in the 1980s, the hotel still maintains a grand and elegant style. The breakfast, lunch, and dinner buffets offer a wide variety of delicious dishes at a very reasonable price. It's also incredibly convenient to get to nearby subways and major attractions.

This hotel is in a bustling, vibrant area, and the service, quality, and environment are all excellent. The location is especially fantastic; right outside, you'll find various bus routes and Metro Line 2, making it incredibly convenient to get anywhere. I'll definitely prioritize staying here again on my next visit.

Got an upgraded room, which was spacious enough. The bed was quite comfortable, though I could never quite get the air conditioning to the perfect temperature. The breakfast selection was very rich and satisfying. However, probably due to the Canton Fair, the hotel lobby and elevators were filled with a familiar yet suffocating odor – a strong mix of fragrance and foulness that was truly hard to bear

Although the hotel is a bit old, the rooms are well-maintained and overall clean and tidy. The hotel's location is also quite convenient, with a small side entrance right next to the subway exit. It's clear that this is a conference hotel; during our three-day stay, there were multiple conference registration desks in the lobby every day, making it a bit crowded and chaotic with people coming and going

The absolute best hotel in all of Guangzhou!!! Very clean and spacious!! The staff are amazing and very helpful with anything you need. Truly one of the best service people you’ll ever encounter!!! Specially Caroline and Samia ❤️ the hotel itself is very beautiful and makes you want to spend all day at the hotel. Truly the best hotel I have ever visited!!! It’s a no brainer if you want to treat yourself...

This is a classic business hotel, nothing much to add. For breakfast, you have two options: a revolving restaurant with views of the Canton Tower, or a halal restaurant. Both offer a wide variety of dishes. There are quite a few international travelers, so if that's something you'd rather avoid, you might want to consider other options. The soundproofing is excellent, making for a very quiet stay....

The hotel offered a free shuttle service to the Canton Fair, which was a thoughtful touch. I had booked two twin rooms well in advance, but when I arrived, only one was available. However, they helped sort it out later. Overall, I was quite happy with the hotel's environment; the views were pleasant, and transportation was convenient. My only complaint is that there were far too many mosquitoes in...

Executive benefits (including afternoon tea and happy hour - served at the executive lounge on the 4th floor): During the Canton Fair, the shuttle bus service to the exhibition hall was shared, and the service was also very good. The price increased, but it was within a reasonable range. There was no one at the concierge in the evening, which is understandable as they might be overwhelmed, but the...

This was my second stay at the Garden Hotel. My last visit wasn't great because I kept hearing flushing noises at night. When I mentioned this to the hotel during check-in this time, the duty manager immediately upgraded me to the Cantonese Charm Suite. The hotel's overall service still reflects its legacy as a long-standing five-star establishment. A unique feature of the hotel is its backyard garden...

This hotel is great for both tourists and business travelers due to its excellent location. The rooms are quiet, making for a very comfortable and peaceful stay. The service from IVY, Quain-G, and Camille was exceptional.

The service was attentive and friendly, and the facilities were excellent. The room was beautiful, overlooking the Pearl River with expansive views. Both the indoor and outdoor pools were very comfortable.

Booked for a foreign friend, and they were very satisfied. The Grand Executive Club Lounge benefits were excellent; they could bring clients for meetings and meals. It's also very close to the Canton Fair Complex, which is super convenient, and you can even get your entry passes processed on the spot.

Check-in wasn't smooth, and I was quite upset with the front desk's service attitude. However, thanks to Manager Weylie's coordination and resolution, I'd like to commend them. The breakfast was good!

The Shangri-La Guangzhou was an amazing experience! The setting by the Pearl River is elegant, the rooms are spacious, clean, and have great views. The service is attentive and thoughtful, and the food quality is excellent. The garden and pool create a wonderful atmosphere. It was a comfortable and pleasant stay, highly recommended!

As a photographer, my perception of space often precedes my sense of taste. My stay at the Shangri-La Guangzhou felt more like a visual therapy centered around 'light, water, and order.' It wasn't just a place to rest for a night; it was a process of emotional development. Arrival: Visual 'Noise Reduction' Driving through the traffic of the Pazhou Exhibition Center, the hotel's grand structure unfolded...

Extremely satisfied! This old five-star hotel consistently delivers excellent service and facilities. The location is super convenient, right by the Canton Fair complex and a metro station. Plus, you can take an intercity train directly to the airport terminal.

The room was spotless, and the towels and pajamas were very comfortable. The staff delivered our luggage to the room. The layout of the room was a bit strange; there was a door connecting to the next room. Although it couldn't be opened, we could hear the guests next door talking very clearly. The restaurant staff didn't look happy at all, and I wonder how much of the 15% service charge they actually...

True to its reputation as a venerable five-star hotel. Service: First-class, I felt right at home. Every staff member greeted me with a radiant smile. Although the restaurant was packed, everything ran smoothly and in an orderly fashion. Environment: Comfortable and relaxing. Facilities: A bit dated, but the toilets are smart, and the curtains are automatic. Hygiene: Extremely clean. Even though the...

This hotel is a mixed bag. The river view is absolutely stunning, the ambiance is fantastic, and the location is perfect – it's practically inside the scenic area. If these are your priorities, then book it without hesitation. However, and this is a major issue for a five-star hotel, there's practically no service to speak of. I'm not exaggerating; the service is worse than hotels half its price....

The hotel is conveniently located near all the attractions. The facilities are excellent, and the breakfast tea is top-notch. However, the service attitude of the staff at Hongtu Mansion was quite unpleasant. The surrounding amenities of the hotel are generally good.

This time, I chose to stay in a river-view king room. Although the hotel is a bit old, the overall facilities, amenities, ambiance, and service are maintained at a high standard. The only minor disappointment was finding sunflower seed shells left by a previous guest on the room's carpet upon check-in.

Staying at the White Swan Hotel, I enjoyed the guest privilege of having breakfast at two well-known teahouses without waiting in line. The staff were very friendly, the food was outstanding, and I was extremely satisfied. The nightly turn-down service was especially thoughtful. I will definitely return.

10/10 best hotel! but location not the best. Customer service was helpful and everything was very easy. Late check out and early check in. Gym was great.

A huge thank you to Hester, Yulia, Metis, and Dominic at the Hilton Guangzhou for making our stay truly unforgettable. From the moment we arrived, every single one of you went above and beyond with your kindness, professionalism, warmth, and attention to detail. You didn’t just provide great service — you made us feel genuinely welcomed and cared for. The hospitality, atmosphere, and overall experience...

The environment here is great, and the location is quite convenient. Hester's service was especially good. Highly recommended!

I had a wonderful stay at this hotel. The staff were consistently kind, professional, and helpful, with Alin at the front desk standing out for exceptional service. The rooms are spacious, very clean, and well-equipped—the air conditioning worked perfectly, and the view was fantastic. The facilities are excellent, including a top-notch gym and even a HYROX club in the building. The pool and sauna were...

I've stayed here a few times now, and it's genuinely good. I'll definitely choose this hotel again next time. It's right next to the East Station, which is super convenient. Cleanliness: The hygiene is very good. Environment: It's not noisy and very quiet. Service: The service attitude is excellent. Facilities: The hotel facilities are still quite new.

The room was excellent, clean, and tidy, making for a very comfortable stay. The service was exceptional, with Caroline and Sivan being friendly and providing great service. Overall, I was very satisfied! 👍

The hotel is located on Guangzhou Avenue, making it very convenient to get around by taxi. There's only one convenience store nearby, and it's close to Teemall and Parc Central. The front desk staff upgraded my room, which was comfortable and beautiful. I had a very pleasant stay.

Mia was very help full and friendly . 29th floor lounge was a great plus on my trip .

Fantastic! It made me appreciate Guangzhou so much more. The cleanliness was exceptional, and the elegant environment was an absolute delight.

The overall hotel experience was superb! The location is very convenient, and the environment is clean and quiet. The room was tidy and spacious, the bedding was comfortable, so I slept soundly. The front desk service from Ninichen was warm and attentive. It offers great value for money, and I will definitely choose this hotel again next time!

The rooms were quite good, however there was a slightly strange smell on both days of our stay, including in the two family rooms we booked. Otherwise, everything was fine. The breakfast was very varied and had many options.

This is my second time staying at this hotel. The first time was during a furniture exhibition, and this time I was traveling with my kids. However, last night, there must have been fleas or mites in the bed because both adults woke up with red, itchy rashes all over their arms and legs. Last night, in the middle of the night, I thought mosquitoes were biting my hand, and today my friend also said...

The Langham Guangzhou is a large and stylish hotel with excellent service, and it's my go-to choice whenever I visit Guangzhou. I'd highlight a few great points: the bathrooms are spacious, comfortable, and clean; the breakfast spread is incredibly rich (though the queue for freshly made rice noodle rolls can be quite long); Pazhou is conveniently located, not far from areas like Tianhe and Zhujiang...

The room was cleaned promptly, and the breakfast spread was generous, even including cheong fun. The lounge was open from 12 PM until 11 PM and offered excellent service. The package came with a 200 dining voucher, and Ming Court was delicious – highly recommended! However, the à la carte dishes at Hao Chu were very mediocre; I wouldn't recommend it. It's a bit of a shame that Yi Lu was closed during...

They provide us a very good service. Especially thanks for the help from Billie, she was very helpful. Nice dinner from the Chinese restaurant ❤️

Very well maintained and quite new building I think. Room is comfortable and quiet. Breakfast spread was good and delicious especially the egg tarts and ma lai go. Hot food was nice too. They made Cheong fun noodles on the spot as well. Pool is nice with jacuzzi, sauna and steam room in the toilet to relax after a long day walk.

Extremely satisfied! This is our top choice every Chinese New Year. We got upgraded to a river view room, and Guangzhou is truly beautiful. We'll definitely be back! 😀 It's very close to all the great attractions. We visited Canton Tower, Yuexiu Park, and Whampoa Military Academy—they were all stunning.

When I booked, the river view rooms were unavailable, but they upgraded me upon arrival, which was fantastic! The room was very clean, and every staff member I encountered greeted me, making me feel very comfortable. Although it's an older hotel, both the hardware and software are well-maintained and not outdated at all, which is great!

The environment is great, and the location is good. The shower has excellent water pressure, which was very comfortable. The front desk even specially arranged a south-facing room for me, allowing a glimpse of the Canton Tower. The hotel's Thai restaurant serves pretty good food with generous portions.

Every time I visit Guangzhou, I stay at this hotel. The service is truly excellent, and this time I felt an overwhelming amount of love. My train ticket was for 10 PM, and I needed to extend my stay by one hour. The hotel staff handled everything perfectly. I'll definitely be staying here again next time.

We stayed for several days, and the front desk staff were very friendly and helpful. The room was clean, and Sunny from the guest services center had such a sweet and enthusiastic voice. We were very satisfied and highly recommend this place!

The hotel offers a swimming pool, gym, and parking, all complimentary for guests, which is fantastic. The guest services center and front desk staff (especially the ladies) provide excellent service. Highly recommended!

The hotel is located in the city center, making it very convenient for getting around. The front desk service was excellent, and the lady at the guest service center had a lovely, sweet voice. The hotel even provided complimentary afternoon tea. Highly recommended!

The hotel offers a free pool and gym, and the staff at the guest services center were really helpful in answering all our questions. We're very satisfied!

I would recommend it visit the hotel because every thing professional 😍

My stay here was perfect! The hotel facilities are comprehensive and impeccably maintained. The room was spacious and bright, fully equipped with everything I needed. The bathroom had a great wet/dry separation and stable water pressure. The bedding was soft and comfortable, and the Wi-Fi signal was fast and stable. The thoughtful details really made a difference, and overall, the hardware quality...

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This hotel for me since years first Adress. It’s come into it’s years but service is still good. But evertime I stay there 2 times a year I have a discussion about 2 items free laundry per day at my room category. The hotel want to make it daily but that not possible first you came in you have nothing to laundry. The last day you can’t use because of time. So I collected 14 pieces because of 7 nights...

The hotel location is quite easy to find, just a straight walk from Exit B of Taojin Subway Station. The room is very clean, and Will provided thoughtful service. A big thank you to Yancy and Jaylin for their warm hospitality; they made my stay very comfortable. Definitely recommended!

The hotel is located in the city centre, and the room is spacious and clean. Although the building is old, the management suggested upgrading the hotel facilities and renovating the rooms.

Ideal location with train station right below hotel. Recommend dinning at Yue Chinese restaurant located at lv 3 of hotel. Their food is splendid for both lunch, dim sum and dinner. Plenty of shopping and restaurants with malls surrounding the hotel.

The hotel is very close to TeeMall and the subway station, which is super convenient.

My stay at the Sheraton Guangzhou Hotel has made me a huge fan! The hotel is located in the heart of Tianhe CBD, with direct subway access, and right outside are Tianhe City and Zhengjia Plaza. It's super convenient for shopping and getting around; the location is absolutely perfect. The room was spacious and bright, with a simple yet elegant decor. The bedding was soft and comfortable, and the floor...

Very conveniently located, on top of the mass transit lines 1 and 3. Connecting to two large malls with a lot of shopping facilities. The breakfast was great with plenty of choice. The gym has a lot of new equipment. Rooms were very clean and comfortable. We stayed in two deluxe king rooms which were fairly large and spacious.

The location is fantastic, just 20 meters from the subway exit. Grandview Mall is right next door. It's incredibly convenient for shopping and dining. I'd especially like to commend the cleaning staff on our floor; they were very thorough and thoughtful when tidying and organizing the room. For breakfast, the congee is great, and the rice noodles are exceptionally smooth—highly recommended.

Huge thanks to the front desk for their warm and attentive service, which made my trip absolutely perfect. I'm especially grateful for the room upgrade; it gave me a much better impression of the Sheraton. A truly refreshing experience!

This is an older, state-owned hotel, and staying here felt nostalgic. It's incredibly convenient as the metro and bus stations are right outside. During my stay, a neighboring room was under renovation, but thankfully, it didn't significantly disturb other guests. Just a small suggestion: it would be great if rooms without bathtubs could be offered as a separate booking option. It would streamline...

Baiyun Hotel is a historic hotel in Guangzhou. The service was excellent during my stay. While the facilities are a bit dated, they are well-maintained. The butler thoughtfully brought afternoon tea, and the pool was clean – very nice! They even gave us a discount on our tea the next day. Overall, I'm satisfied and would stay here again!

The hotel's location is fantastic – just two subway stops from Guangzhou Station, and right outside the subway exit. Public transportation is also very convenient. The front desk staff were warm and welcoming, and even upgraded our room. It was clean, hygienic, and had good soundproofing. There's a direct connection to a shopping mall, and plenty of great food options nearby. I'll definitely choose...

The room was great, and the shower had excellent water pressure. The bellboy who helped us with our luggage at the entrance was very nice. However, breakfast needs improvement. Compared to European hotels, the coffee machine is quite outdated, only offering two options. The variety of fruits and yogurts was also too limited. For a five-star hotel, I had higher expectations.

This is a well-established hotel that has been beautifully renovated with elegant facilities and excellent service. It offers fantastic value for money and boasts superb views. There's also a restaurant on-site that serves authentic, old-school Cantonese cuisine, the kind that local Guangzhou residents frequent. The service is exceptional and warm, truly living up to 5-star standards. Staff are proactive...

The room was clean, tidy, and well-designed. The staff were warm and attentive 👍. I have fond memories of Guangzhou and the Baiyun Hotel, and I always stay here whenever I visit Guangzhou. I'll definitely be back next time! 🙏

The Westin Guangzhou boasts an excellent location, being very close to both the metro and East Station, which makes getting around incredibly convenient. It's right in the heart of the Tianhe CBD, perfect for both transport and shopping. The rooms are comfortable, and the White Tea amenities feel luxurious. The freshly made Cantonese dim sum for breakfast is absolutely fantastic. A perfect experience

The room was excellent, very clean and tidy, and the bed was super comfortable. The staff were attentive and friendly. I really loved the accommodation, so I extended my stay for another day. I'll definitely stay here again next time I visit.

This was my first time staying at a Westin in Guangzhou and I had a great experience. The location is convenient with a mall right outside, and underground parking is free. The room was large and clean. I was traveling with a child and had a lot of luggage, so I needed a cardboard box to ship some items back to Beijing. The front desk staff went above and beyond to find one and even delivered it to...

The room was excellent, and there was even a doorman. The service was impeccable, and the room was clean and tidy, with daily housekeeping. Complimentary water and coffee were provided, and the bathtub was very comfortable. The room was spacious with a great view, and the front desk even upgraded my room type.

Our stay at this hotel exceeded our expectations in every way, and we are truly happy that we chose to stay here. From the very first moment we arrived, the experience already felt warm and welcoming. We especially want to give a huge thank you to Connor, who made such a strong first impression on us. At first, some of the staff greeted us in Mandarin, but once they realized we were speaking English...

Pretty good! The breakfast selection was plentiful and tasty; the rice noodle rolls were made to order and honestly, I think they were even better than what you'd get at a specialized shop outside. The facilities were a bit dated, but they upgraded my room which was fantastic, haha.

Staying at this five-star hotel in Guangzhou was absolutely worth it! The location is fantastic, just a few hundred meters from Tianhe Park subway station, and right next to Tianhe Park for easy strolls. It's also not far from Zhujiang New Town and Pazhou. Our room was on a high floor with an amazing floor-to-ceiling window offering great views of Canton Tower and the park. The space was generous,...

This is my family's favorite hotel in downtown Guangzhou, and we always stay here when we visit the city. The rooms are comfortable, the views from the window are beautiful, and the service is incredibly professional and warm. This time, we brought our child, and the hotel thoughtfully provided complimentary chocolates, which was a lovely touch for both the eyes and the palate. Another delightful and...

Great location and good parking. The service wasn't particularly warm, so overall it was just an average experience.

Had an amazing stay at this hotel for 2 days. The staff from the reception,housekeeping,concierge to cafe were all helpful. The room i got had a sunrise view and the city view. Only thing that bothered me was Ac wasn’t functioning properly. Other than that,pleasant stay at soluxe.

Excellent hotel! It has an underground parking garage and a great location. The rooms are very spacious, and I especially loved that the twin beds can be combined. The staff even brought us a fruit platter and some snacks. Downstairs, there's a park, and plenty of dining options nearby. One side of the hotel offers panoramic park views, while the other side boasts full views of the Canton Tower. Personally...

Excellent, excellent! I could even see such a beautiful sunset! It's so beautiful and luxurious, the environment is clean and comfortable, and the scenery is stunning and romantic. I'll definitely stay at this hotel again next time. I saw the gorgeous sunset over the Canton Tower 🌅

Came here on Saturday for George Lam and Sally Yeh's concert. Heard they were staying at the Hilton Emerald! Haha, so I immediately booked two Executive Twin Rooms – perfect for a concert weekend getaway! 👏 The front desk staff was incredibly thoughtful and arranged two adjoining rooms for us on the same floor and in the same area. The balconies offered a mountain view, and in the mornings, little...

The hotel has a running trail, and the lobby bar offers coffee and soft drinks. Upon check-in, guests are reminded to keep windows and curtains closed due to recent mosquito activity. One of the best services is the shuttle to Baoneng for concerts, and umbrellas are also available for loan. The service is excellent and very thoughtful.

The hotel environment is absolutely fantastic, very quiet, and surrounded by parks. Waking up in the morning, you can really feel the beauty of nature. The hotel breakfast is also very rich. I'll definitely choose to book here again next time.

Traveling with a child, the hotel kindly upgraded our room for free. The hotel boasts a large outdoor pool, a heated indoor pool, and a hot spring bath, perfect for kids to splash around in. The hotel isn't far from the subway station and is nestled in what feels like a forest park; our room even had hiking tips inside. The package we booked included a buffet dinner, and I must say, the buffet is incredibly...

The room was bright and airy, with complete and well-maintained facilities. The toiletries were of excellent quality, and the bathroom was spotless with a separate wet and dry area. The staff were warm, polite, and attentive, making check-in and check-out efficient and quick. The entire experience was pleasant and smooth.

The environment is great, and having a swimming pool makes it very convenient for families with kids. There's even a ball pit! The buffet dinner was surprisingly good, with a wide variety of dishes and very fresh seafood. The fact that they even had Hong Kong-style milk tea was a big plus for me personally.

I frequently stay at hotels around Zhujiang New Town, but this was my first time at this particular hotel. I mainly chose it for the 'five meals a day' offering. Since it was my first stay, when I checked in at the front desk on the first floor, a female manager, Ms. Zhang (I don't remember if her full name was Zhang Xingxing), heard about it and helped us upgrade our room type. We had a view of the...

My stay at the Ritz-Carlton Guangzhou was absolutely fantastic! The room was bright and airy, and pulling back the curtains revealed a stunning view of the Guangzhou Opera House – truly amazing. The hotel is ideally located in the heart of Zhujiang New Town, within walking distance of the Guangdong Provincial Museum and the Guangzhou Library, with a subway station right nearby, making getting around...

This was my first stay at the Ritz-Carlton Guangzhou. My wife and I opted for an Executive Room as we didn't want to dine out, and the 'five meals a day' option truly offered great value for money. We arrived at the hotel after 7 PM, and there was quite a queue for check-in. Thalia from the front desk noticed we seemed a bit anxious and proactively directed us to the Executive Lounge for check-in,...

One of the best hotels in Guangzhou. We brought our kids and elderly parents to visit Guangzhou, so we stayed in Zhujiang New Town, which has an excellent location. We booked a room with a view of the Canton Tower, so we didn't have to take the kids and elderly out to see it. The hotel staff were friendly and lovely, and the hotel's fragrance was very pleasant. We'll definitely come back next time...

Extremely satisfied! It was a very pleasant stay—comfortable, relaxing, and enjoyable. I had some reservations after seeing a few negative reviews, but I'm so glad I chose this hotel in the end; it was absolutely the right decision. Upon arrival, the front desk attendant, with a welcoming smile, assisted us with check-in, proactively upgrading our room and arranging a late checkout. Stepping into...

During this stay, I primarily interacted with the housekeeping staff. First off, the concierge team was the most disappointing. Over my two-day stay, only two employees greeted me. One who left a good impression was a gentleman with glasses and some gray hair; he made eye contact, smiled, and offered a greeting. He was the only concierge I felt met Ritz standards. The others standing at the entrance...

It’s a very fancy hotel with amazing views both inside and outside. I went there with my girlfriend, and we really enjoyed the place. It’s located in the IFC building, but we had a hard time finding it because the hotel is on the 70th floor.

Huge thanks to Della for her exceptional service during my stay at the Four Seasons. After I booked, she called to confirm my details and the purpose of my trip. When she learned I was on a layover from an international flight, she specially upgraded me from a Deluxe City View to a Deluxe River View, hoping I'd get some good rest. She also messaged me later to check on my status and itinerary. You...

First time to stay in this hotel, comfortable room, nice experience and great variety of choices for breakfast.

The service was exceptional – incredibly attentive. The location is also fantastic, with plenty of convenient dining options nearby. Our kids absolutely loved it; they were over the moon when they received two mascots!

An outstanding stay at Four Seasons Hotel Guangzhou, with service excellence that truly stands out. From check-in to departure, every interaction was professional, seamless, and genuinely thoughtful. Special thanks to Zoey for providing attentive support via WeChat—always responsive, detail-oriented, and proactive, perfectly reflecting the Four Seasons’ signature level of personalized service. A hotel...

My stay at the Four Seasons Hotel Guangzhou was truly outstanding in every aspect. The level of service was exceptional, with a highly professional and attentive staff who paid great attention to detail. The room was luxurious, spotless, and very comfortable, offering a beautiful view. The facilities and amenities were world-class, and the hotel’s location is excellent and very convenient. An exceptional...

The location is fantastic, right downstairs from Zhengjia Plaza, Parc Central, and TeeMall. It's so convenient for shopping, dining, and getting around. The service was also excellent; they upgraded my room, and any missing items were promptly replenished. The swimming pool water temperature was just right. Both the front desk staff and the baggage handlers were very dedicated to their work. Breakfast...

A truly wonderful trip!! The hotel is conveniently located right below Zhengjia Plaza, which is a fantastic and lively downtown area in Guangzhou. It's incredibly easy to go shopping at the mall or head to Liuyun Community for drinks and food. The subway is right outside, and you can even get your Hong Kong and Macau visa endorsements done nearby. As an established five-star hotel, it boasts comprehensive...

The moment I opened the room door, I was hit by a strong musty smell. This place has been open for over a decade, isn't it time for a renovation? I love shopping at Parc Central and it's still next to Miniso Land, so I always stayed here whenever I came to Guangzhou. But now I'll have to find a new hotel! I really can't stand that persistent musty odor.

Overall, a fantastic experience! The hotel's location is superb, right next to Zhengjia Plaza, surrounded by a lively atmosphere with all sorts of dining, entertainment, and shopping options just a stone's throw away. It's incredibly convenient. I'll definitely choose to stay here again next time.

Hotel room is spacious, right beside grandview hotel easy access to grandview rainforest and aquarium. Everything is perfect especially the view from hotel room😍

The hotel was fully booked due to a concert, so the front desk kindly upgraded me to an executive suite, which I really appreciated! 🙏 **Amenities:** Fantastic! The in-room Jacuzzi and dryer were incredibly practical. **Cleanliness:** Five-star standard. Having two bathrooms in the suite was very convenient. **Environment:** Located on the 21st floor, it was very quiet. **Service:** Excellent!...

Second time staying at a W Hotel, and I'm very satisfied with the Guangzhou W. **Location:** It's right in the core Pearl River area, making it very convenient to walk or take a taxi to the museum or Canton Tower. **Facilities:** Excellent. The room was much more spacious than my last stay in Singapore, with a separate walk-in closet and bathroom, and a bathtub. The gym and pool were both great,...

Had a great stay at the hotel. The facilities and amenities were comprehensive, and parking was convenient. The front desk staff were very helpful, and the safety measures were well-thought-out. All in all, a very good experience!

Are guests at the W hotel immune to the cold? While Guangzhou isn't freezing, it's certainly not warm. I always bring my own blanket when traveling because I can't get used to hotel duvets, but this hotel didn't have hot air conditioning! I had to wear a jacket inside the room just to stay warm! When I called the front desk, they told me they only turn on the heat if the temperature drops below 13...

Had a wonderful surprise birthday at the W Guangzhou! The hotel was incredibly thoughtful, and a special thanks to Sandy's team for preparing not only a beautiful birthday cake but also authentic Cantonese 'tong sui' (sweet soup). This unexpected gesture truly warmed my heart. My thanks also go to Jacqueline and Crystal at the front desk for their meticulous arrangements, making this stay exceptionally...

Coming back to Guangzhou after thirty years, I happened to pass by the W and decided to stay here. It was a very comfortable stay. Clinton provided excellent service and upgraded me to a suite. The environment was also good.

I visited Guangzhou for a short weekend trip to explore and try out some food, and chose to stay at the W Hotel in Zhujiang New Town. Overall, the environment, cleanliness, and service were excellent, making it a very pleasant overnight stay. Compared to the W in Changsha, the public areas here offered more space for guests to sit and chat. However, the guest room design was a bit more business-like...

The hotel's location is fantastic, with plenty of dining, entertainment, and shopping options nearby, including a large mall, food street, and a park. The rooms are very quiet, and the hotel breakfast is excellent!

The location is super convenient, right above IGC, and there are tons of dining and drinking options downstairs. The service is professional and polite, and the place is clean and hygienic. Anything we needed, the hotel staff responded to promptly.

Stayed on an executive smoking floor. **Facilities:** Some sliding door tracks in the room were old and difficult to open/close. The air circulation in the room wasn't great. **Hygiene:** Room cleaning was very prompt. **Environment:** The room was well soundproofed, quiet, and not noisy. It's conveniently located with lots of great food options nearby. **Service:** The front desk staff seemed...

The room was spacious with a perfect view of the Canton Tower. The mini-bar was refilled daily and had unlimited supplies, which was great for our stay with kids!

The room and bed were both really spacious, and the location was fantastic for getting around. The service was prompt and very friendly. The view of Canton Tower at night was beautiful. Everything was great, apart from the slightly high price. 🤗

The room was very clean and comfortable, and all the staff we encountered were excellent. Overall, I had a fantastic experience. As soon as you walk in, there's a lovely fragrance, and the lobby is bright. They were also very responsive to our requests. The location is great too, close to the mall, and you can see the Canton Tower right from the hotel entrance. The guest relations department even proactively...