Phoenix Island Resort Sanya in Sanya
✅ Many guests praised the spectacular unobstructed ocean views from sea view rooms, describing the scenery as breathtaking and therapeutic. ✅ The service is highlighted as warm and attentive, with front desk staff like Ms. Anna and Ms. Xiao Ying noted for professionalism and helpfulness. ✅ Guests appreciated the variety and quality of dining options, including the seafood BBQ buffet dinner and the kid-friendly 24-hour restaurant. ✅ The large, spacious rooms with balconies and thoughtful amenities such as laundry facilities on the 5th floor received positive remarks. ✅ Convenience of the shuttle service around the island and the presence of on-site amenities like a Starbucks and fitness center were valued. ❌ Some guests found the pool water to be cold and less inviting, mentioning one pool was converted into a sand pit and barriers detracted from the atmosphere. ❌ The hotel’s dining options, while good, are somewhat isolated on the island, requiring shuttle rides to reach other restaurants off the island. ❌ Communication challenges for international guests were noted due to limited English-speaking staff and lack of alternative communication methods. ❌ A few reviewers suggested the breakfast buffet had declined in variety compared to previous visits. ❌ In-room extras like earbuds and notepads were missing, which some guests felt would improve the stay experience.
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Description
Phoenix Island Resort Sanya is a 5-star hotel built in 2012 and renovated in 2013, located on Phoenix Island just five minutes by car from Sanya city center. The hotel offers 398 rooms in a single 29-story tower with many rooms featuring panoramic ocean views. Guests can enjoy an outdoor swimming pool of 766 sq. m without heating, and a choice of dining options including a seafood BBQ buffet dinner, a 24-hour kid-friendly restaurant serving Chinese and Western cuisines, and an a la carte restaurant specializing in Hainan cuisine. The resort provides free Wi-Fi throughout the property, a business center, a fitness center, and various guest services like laundry, currency exchange, and car or bike rental. While there is no private beach, a public sandy beach is located 1.2 km away. Pets are not allowed, and a deposit of approximately $144.83 is required at check-in. This hotel combines convenience and luxury with attentive service, making it a notable option for travelers seeking sea views and comprehensive amenities near Sanya.
Location
Phoenix Island Resort Sanya is situated on Phoenix Island, approximately 11 km from Sanya Phoenix International Airport (SYX). The hotel is only about 5 minutes by car from the center of Sanya city, providing quick access to urban attractions. While the hotel itself has no beach, the nearest public sandy beach is 1,030 meters away, easily reachable for those wanting to swim in the sea. The location offers scenic views of the ocean and surrounding yachts, a popular backdrop for water activities including yachting. The island setting means guests typically use the hotel's electric shuttle, which runs every 15 minutes, to reach other restaurants and points off the island.
Tips
- Book a sea view room to fully enjoy the spectacular ocean vistas and sunsets.
- Use the hotel’s electric shuttle service to explore restaurants and attractions off the island.
- Be prepared for cooler pool water and consider bringing swimwear suited for that temperature.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 06:30-12:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of CNY 1,000.00 (approx. US$144.83) is charged.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, JSB, UnionPay, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- English
- Chinese
- Sun Deck
- Parking
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Gym
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1030 m. It takes 16 minutes To the beach!
The distance to the sea is 290 meters
Video: Phoenix Island Resort Sanya located in Sanya - China 1080p Review
Map
Reviews
The room has a huge balcony, but it was a bit chilly.
The pool water was a bit cold. After an hour of playing, my kid was shivering, but still had a great time.
There were, however, a few areas where the experience could be improved. The swimming facilities were disappointing. Although two pools were technically operational, neither felt inviting or photo‑worthy. One had been converted into a sand pit, and temporary barriers were set up everywhere to block day visitors, which created an eye sore. Construction further took away from the atmosphere.
Breakfast offered a decent selection and was sufficient overall, though friends who had visited before mentioned that the spread used to be better. After a few days, you’ll likely find yourself eating more or less the same items.
Communication could also be smoother. Having at least one staff member who speaks English—or an alternative text‑based communication option—would make the stay easier for international guests. The Sky Lounge, however, was comfortable and a pleasant place to relax.
Dining inside the hotel isn’t particularly affordable, but not too bad for a hotel, and I would have appreciated a stronger seafood selection. Many guests seemed to opt for food delivery instead. Small in‑room additions like earbuds, toothpicks, and a notepad would also elevate the experience.
Overall, Phoenix Hotel Sanya offers beautiful views and convenient on‑site amenities, but there’s room for improvement in facilities, dining, and guest communication.
POIs near hotel
Frequently asked questions about Phoenix Island Resort Sanya
How far is Phoenix Island Resort Sanya from the nearest airport?
The hotel is approximately 11 km from Sanya Phoenix International Airport (SYX).
Does the hotel have a private beach?
No, the hotel does not have a private beach. The nearest public sandy beach is 1.2 km away.
Are pets allowed at Phoenix Island Resort Sanya?
Pets are not allowed at this hotel.
What dining options are available at the hotel?
There is a Seafood BBQ Buffet Dinner restaurant (18:00-22:00), a 24-hour children’s restaurant offering Chinese and Western cuisines, and an a la carte restaurant serving Hainan cuisine open 11:30-14:00 and 17:30-21:00.
Is there a shuttle service to reach other parts of the island or city?
Yes, an electric shuttle runs every 15 minutes to help guests get off the island and access other restaurants and locations.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 52 USD The best time to book is August 7, with rates starting from 50 USD


































































































