Spa-Hotels in Sanya

All the amenities around Atlantis are really quite comprehensive! The service was excellent. We were traveling with my mom and our child, and our butler, Seal 🦭, was incredibly thoughtful. They arranged for us to check into our room immediately and even provided some special treats – seriously, so nice! 🤩 The next day, because we had a photoshoot booked and were a bit short on time, they extended our...

Arrived at the hotel around noon and was able to check in early since a room was available. Most importantly, it was clean and bug-free! The aquarium, water park, Octonauts kids' club, and dolphin show were all fantastic and kept us entertained. Downstairs, the mall offered convenient snacks like popcorn, ice cream, bubble tea, and Qingshengbing. Our butler, Cao Hailong, provided exceptional service...

The concierge, Miss Paopaoyu, was incredibly warm and thoughtful, making our stay very pleasant. We also enjoyed exploring the Mermaid Dance. The environment was quite good, and I felt it was one of the better-maintained hotels in Sanya. The sand in the beach lounge area was very fine.

I brought my friends from out of town to stay at Atlantis, and the overall experience was absolutely fantastic! It was my friends' first time, and they had a blast!!! We all LOVED Tina the beluga whale at the aquarium!!!!! She's truly the best beluga in the world!!!! And Andy was super cute too!!!!! It was so therapeutic to watch them swim over and gaze at us!!!!! Our butler, Paopaoyu, was an unexpected...

Superb hotel for families with young kids and the elderly. The hotel room is clean and comfy, and my kids love the room very much. The breakfast has a lot of food variety, the food is good, has plenty of seats. The hotel services are very good, and for each booking, they will assign a hotel room manager to take care of us. Overall, we are very satisfied with the stay, and will definitely visit again...

Our stay was fantastic! Our butler, Xiao Ma, was incredibly helpful and responsive. The hotel room was spacious and bright, with an absolutely stunning ocean view. The kids had a blast at the water park and aquarium. This is definitely the top choice for a family vacation!

The hotel was great. The staff Saon was responsible for the foreign guests and he was connected with us for the whole stay. He makes our stay more smooth. He helps us whenever we need anything needs during the stay. The hotel is really good for the family vacation. It was a great stay here.

I was really torn when I was booking a hotel, but after checking into Tianyu, I felt I made the right choice. My kid had a blast! Duoduo's service was excellent; she was very responsive whenever we had questions or needed anything. No one can resist Tianyu's photo booth – I loved it! Even though it was a bit hot and my kid was a little sleepy and fussy, we still managed to get some pretty satisfying...

As a popular choice for family trips, the Sanya Yalong Bay Universal Resort Hotel certainly lives up to its reputation. The shaded swimming pool, water slides, and other facilities are a huge hit with kids. Having direct beach access for playing in the sand and wading in the water is incredibly convenient. Our butler, Duoduo, was very responsive. The washing machine and drying rack were also extremely...

Had a wonderful three-day, two-night stay at Tianyu Hotel. Our butler, Yue Liang, added me on WeChat a day in advance to arrange airport pickup and room check-in. I was super surprised when I entered the room to find a twin room with an amazing view. Yue Liang was very patient, reminding us about activities and arranging housekeeping during our stay. The kids had an absolute blast, couldn't get enough...

Coco provided exceptionally warm and thoughtful service, making us feel cared for throughout our stay! When my child developed blisters on their feet after two days of playing in the water, Coco immediately delivered calamine lotion to our room—her response was incredibly prompt. After a leak appeared in our room, she quickly arranged for us to move into a comfortable sea-view room, which instantly...

Stars: 5 out of 5 The kids had a blast! The facilities are excellent, the washing machine was super convenient, and everything was spotless. The butler service was great, and breakfast was delicious. Immersive parent-child activities: So many options, and we had a fantastic time! Yubao Arcade (10 game tokens): Fun, the kids loved it! Service: Excellent. Pai Pai Box service was wonderful, and the...

The hotel service was excellent. Our butler, Coco, contacted us in advance to follow up on our service. She kindly upgraded our room and allowed for a late check-out, both free of charge. When we arrived in the evening, a bed rail had already been installed in our room, showing how prompt and responsive the service was. However, the room lighting was dim, the air conditioning was noisy, and the overall...

Our butler Ruth was incredibly thoughtful and attentive! Huge praise right from the start~ The hotel service was excellent and very attentive. There's an exclusive path to the beach at Coconut Dream Corridor, and I actually think it's even more beautiful at night than during the day. They upgraded us to a sea-view room, and you could see the ocean as soon as you opened the door. The hotel's swimming...

The environment is great, and there's a wide variety of breakfast options, all delicious. The service is also excellent, and it's very close to the beach, making it perfect for families with kids. It would be even better if the room facilities were newer, as the decor is a bit old-fashioned, but it is clean.

Our overall experience was fantastic! We arrived early and were kindly upgraded to an executive sea-view room. A big thank you to concierge Kay for their incredibly thoughtful and prompt service. The hotel is very close to the beach, with a dedicated underground passage providing direct access. The hotel facilities are comprehensive, making it perfect for families with children. There are also large...

The room was very comfortable. This is a garden-style hotel with warm and attentive service. It's very thoughtful. The children's play facilities and equipment are comprehensive, and there's a large swimming pool. A subway tunnel connects directly from the hotel to the Sanya Bay Coconut Dream Corridor beach. The beach sand is very fine and beautiful, with a gentle coastline. It's very pleasant to stroll...

This is my 7th time visiting Sanya and my 7th time staying at the Howard Johnson Resort Sanya Bay! It's truly fantastic. While the hotel has been around for a while, the facilities are complete, the service is excellent, and the environment is beautiful. Nearby attractions aren't far, and there are many restaurants in the area, making dining and drinking convenient. Crucially, the airport is really...

Beautiful resort, it consists of six buildings with different room types, it has its own shopping arcade and dining street but not enough guests booking there, it needs a bit of promotion so that more people know about the resort. The room prices are quite cheap and it is well worth it.

We love this all encompassing expansive resort! However the Kapok block we were assigned to the receptionist is grumpy and not helpful. However will come back again!

Big room and clean with good location

I enjoyed my stay at the hotel. It's not so new but with a big potential and a huge territory. The Aquapark area and the swimming pools were under maintenance. There were just two working pools: at The Buddha Tower and The Queen Tower. However it didn't spoil my impression. There is a decent food court with reasonable prices so that you don't need to go out. I got the room at the top floor (25th) with...

Nice room. Good service at a good price. I would definitely stay there again.

This is our fourth time we stayed in this resort. The condition is getting worst. Things are broken and dirty. Elevators have no air conditioning and due to severe humid weather it is use elevator. Rooms as quite big but it was full of smell of mould. Even lobbies were quite smelly. Resort needs renovation.

The room was very clean, didn't have the musty smell mentioned online, actually quite fresh, and the layout was well-designed. The hotel offers a lot of activities, and the nightlife is really vibrant. The public areas are beautiful with plenty of photo opportunities, and the complimentary photos turned out great. I had a wonderful stay here; every staff member was smiling and any issues were promptly...

Facilities: The hotel rooms are a bit older, not as new. The elevators are quite new, so you don't have to wait long, which is very convenient. There are also many pools and they are very clean. Hygiene: Very clean. It's also convenient to wash your feet after playing on the beach, as there's a dedicated area nearby. Service: There's a dedicated hotel staff member who can answer any questions, which...

The room was spotless, spacious, and bright, with soft and comfortable bedding that ensured a very restful sleep. The cleanliness details were meticulously handled, and the toiletries were well-stocked. Jojo was fantastic! 👍👍 The staff were warm, attentive, and polite, promptly responding to all our needs. The zipline was exhilarating! My stay was absolutely fantastic, and I'll definitely choose this...

We stayed at MGM Sanya for three nights, in a golf-view room on the 8th floor. It wasn't damp or musty, the room was really comfortable, clean, and spacious, with a great open view. Overall, the experience was fantastic. The swimming pools were the biggest highlight. All the hotel pools are heated, so it wasn't cold at all even swimming in the evening. The kids went wild for the big slide in the children...

We stayed in the golf-view family suite with two bedrooms, and it was a fantastic experience! The room was very clean, spacious, and bright. The kids' area was wonderfully decorated and full of fun, which my children absolutely loved. The bedding was soft and comfortable, and the facilities were complete. The service was warm and attentive, and there were plenty of parent-child activities; the zip...

Our two-bedroom ocean-view room was on the 8th floor with a partial sea view, directly facing the MGM resort, so we could see the M Show and the pool, which was quite lively. However, one of the bedrooms had a very basic bathroom with no shower facilities, which was inconvenient. Also, only one window opened to the balcony, meaning one room had a balcony while the other had a floor-to-ceiling window...

During travels, it's inevitable to repeatedly confirm details and ask many basic questions, sometimes to the point where I feel a bit embarrassed. However, Bella was patient, gentle, and well-mannered throughout, without a hint of impatience or perfunctoriness. This was my first time at the Mangrove Tree Resort World, so I kept confirming things like the resort layout, buggy routes, water park opening...

The lobby was under renovation, and the whole place looked a bit dated. Some karaoke on the first floor went on until 2 AM, but the front desk gave me a high-floor room, and it was quiet once the doors and windows were closed. There's a pool downstairs, and a playground is just a left turn outside, making it great for families. Single travelers might want to consider other options. The 539 package...

The hotel grounds are huge with lots of recreational facilities, like the swimming pool and water park. There's an 'Adventure Kingdom' for kids, as well as a commercial street and a food street. We stayed here for several days and it was great. Our butler, Tina, was very responsive to messages. And if we mentioned anything was missing from the room, the staff would deliver it quickly, which was really...

The parking lot has plenty of spaces, and it's free. Just remember to scan the free parking QR code at the front desk when you check in. Emmie at the front desk was very enthusiastic and proactively introduced the hotel's features. The rooms have large, bright windows. The only downside is that the king rooms don't have bathtubs. Breakfast offers a wide variety of dishes, and if you choose not to eat...

The Sanya Bay Mangrove Resort is super convenient, right in the city center! The environment is elegant with great greenery and fresh air. Our room was spacious and comfortable, with a fantastic view, and the cleanliness was impeccable. Upon arrival, we had a butler, Jessica, who connected with us on WeChat, and all the staff were friendly and welcoming. The facilities are comprehensive, with plenty...

Very good, clean, and spacious room.

The experience and service were truly excellent. A special shout-out to Guest Relations Fox 🦊, who went above and beyond to accommodate our requests. Absolutely fantastic!

Due to work, I haven't had much time to spend with my child. So, my parents took my daughter on a trip to Sanya, traveling over 4,000 kilometers. After looking at many hotels, we finally chose WJ for three main reasons. First, it's a very kid-friendly hotel. My daughter, who is under three, loved the 'Little Dragon' outdoor playground during the day and the pool in the evening – she was so happy she...

The rooms are a bit old but very clean, though they show their age. Overall, it's an old-money style hotel with an excellent breakfast. The kids' play area is suitable for older babies, but it's outdoors and gets a bit hot. The pool closes quite early in the evening. The service is excellent.

Before coming to Sanya, I always agonized over which hotel to choose. When I'm truly at a loss, Marriott's standard is always reliable. We stayed in a Huahai Suite, and it wasn't cramped at all for four adults and two children. The room was bright and airy, just how I like it. The butler service was also consistently online and pretty much granted every request. It's a shame we didn't get to check...

The JW Marriott Sanya Haitang Bay truly lives up to its reputation! The room was clean and tidy, the sea view was absolutely top-notch, and the service was attentive and thoughtful. I had such a comfortable stay. I'll definitely choose this hotel again next time I'm in Sanya!

This was my first time staying near Dadonghai, and I was pleasantly surprised – it exceeded my expectations. Unlike other JW Marriotts I've stayed at, this one actually offers butler service, and 'Fox' (the butler) was fantastic. From check-in to check-out, the entire experience was incredibly comfortable. The happy hour at the lounge was also delicious; I highly recommend it.

The Hilton Sanya Yalong Bay is perfect for couples! The atmosphere is incredibly romantic. The hotel boasts a prime beachfront location with clean, uncrowded sands – an evening stroll hand-in-hand with the sea breeze is exceptionally lovely. The resort grounds are lush with tropical greenery, and the infinity pool is fantastic for photos, guaranteeing beautiful shots every time. The guest rooms are...

I booked a standard room, but they upgraded me to a sea-view room, which was a lovely surprise! The room was spacious and very clean. I loved the hotel's public areas – they were really beautiful. The customer service lady was exceptionally good; she helped me arrange a late afternoon airport transfer and a late check-out. The breakfast was also excellent and very plentiful. If I get the chance, I...

This hotel is perfect for family vacations with a baby! We stayed here for four days and three nights, and it was truly ideal for kids. The staff, from the front desk to the restaurant, were all fantastic. The hotel's breakfast, lunch, and dinner were delicious! The amusement park staff were also very friendly towards my baby. The manager's service was thoughtful and thorough. My baby was happy, and...

This was my third stay at the Hilton, and after many years, the public areas are still beautiful and the service is warm and attentive. However, the facilities are definitely showing their age. The air conditioning was weak, and the temperature display was clearly off, plus they provided a thick duvet. The beach has also become less comfortable; there are too many coral fragments and shells that hurt...

Checked out of the Hilton on May 12th, here's my fresh review. We stayed as a couple with my grandma and our two-year-old baby. The family suite was perfect for this combination. We stayed a total of 3 nights, experiencing both the ground floor and third-floor rooms, so I'll share my and my family's experiences. This was our first time in Sanya, and traveling with elderly and a child, we deliberated...

The hotel environment is absolutely stunning, with lush gardens and vibrant greenery everywhere. There are so many pools, and the infinity pool is incredibly photogenic – every picture looks like it's from a tropical island photoshoot. The room itself is spacious and bright, with excellent natural light. The bedding is soft and comfortable, ensuring a really peaceful night's sleep. The bathroom has...

It’s been a few days since I got back from my Sanya trip, and I’m finally getting around to writing this review! 😂 My sister recommended this hotel to me. A few years ago, her family stayed here during their Sanya vacation and had an excellent experience, so she highly recommended it for our family trip this time. From the moment we checked in, we felt the staff's warmth. Seeing that we were a family...

The beach is super close, and it's really convenient to shop in Dadonghai, which is a prime location. The hotel breakfast is delicious, and the Chinese restaurant is also great with reasonable prices. For the few days I was there, the sea was crystal clear; I truly didn't want to leave. The hotel reception service was excellent, and the nightlife here is vibrant, with various Chinese and Russian restaurants...

The hotel was very thoughtful and upgraded our room. The room was clean and didn't have any strange smells. It's super close to the beach, and the hotel's own restaurant was really convenient for dinner. Breakfast was also plentiful. They even gave us afternoon tea upon check-out, which my mom and I were very happy with.

Very close to the beach. We upgraded to a sea-view room and the scenery was fantastic! The breakfast felt like we were abroad though, full of foreigners.

The hotel's location is excellent, close to Dadonghai Scenic Area, with plenty of restaurants nearby and reasonable prices. The staff were warm and courteous, not only upgrading us to a 270° sea view room for free, but also offering afternoon tea on our last day. The breakfast buffet had a wide variety of options, with a few dishes changing daily, and both the Chinese and Western food were delicious...

Good value for a short stay with friends Stayed for 4 nights with a friend in a twin room. The hotel is a bit aged, but everything you need as a tourist works just fine. The location is excellent — just a 2-minute walk to the beach entrance. There’s a pool, though we didn’t use it. Breakfast was surprisingly diverse: both Chinese and European dishes, plus salads and fruit. The staff are very friendly...

After looking at several hotels in Yalong Bay, I chose the Mangrove Tree Resort for its relatively good value for money. I had seen quite a few negative reviews on Xiaohongshu and other apps, but it seems every hotel has them, so I came prepared. As an older hotel, the room types and facilities are a bit dated, but I found it acceptable upon arrival. We arrived late, and the front desk upgraded our...

The environment is very comfortable. The common areas have a Southeast Asian style, perfect for a leisurely vacation for both adults and children. It's also very close to the beach. Coral's butler service was excellent; they'd check in every day to see if we needed anything. The room itself was relatively simple. Overall, it offers great value for money.

I come to Sanya every year, and when I do, I always stay at the Mangrove Tree Resort. This year marks my first time visiting Sanya during the Mid-Autumn Festival, and the resort, as always, was clean and tidy. The Mid-Autumn atmosphere was fantastic! Beyond the full moon over the ocean, I must commend our butler, Rachel. Her service was attentive and enthusiastic throughout our stay, providing both...

Came to Hainan with friends for the Mid-Autumn Festival holiday, and after comparing many hotels, this Mangrove Tree Resort was definitely the best value for money! Perfect for a vacation! Facilities: Aside from being a bit old 🕐, everything else was great! Hygiene: The room was very clean and tidy, and you could see the ocean from the balcony, which was fantastic o(*≧▽≦)ツ┏━┓ Service: The service...

We visited several bays in Sanya – Sanya Bay, Dadonghai and Xiaodonghai, Haitang Bay, and Yalong Bay. Yalong Bay perfectly balances a resort feel with a lively atmosphere. The Mangrove Tree Resort, in particular, offered exceptional value for money. The off-season price was fantastic, and the front desk even upgraded us to a suite with an unobstructed ocean view and pool view. Our butler, Wendy, was...

## Translation of a User Review **Facilities:** It's certainly showing its age. While you can tell the hotel makes an effort to maintain it, things like the non-working balcony lights, rotary-dial air conditioning panels, and poorly soundproofed rooms definitely betray its years. It's been over a decade since the last renovation; the hotel might want to consider a complete overhaul, similar to what...

I had a really comfortable stay at The Sanya EDITION this time. The hotel's overall design is beautiful and gives off a great resort vibe. The pool is also excellent, perfect for a relaxing swim. The service was top-notch, and communication was very pleasant. Thanks for taking care of me! 🍻 I'm very satisfied overall and will definitely choose to stay here again on my next trip to Sanya.

The Sanya EDITION is the best hotel experience I've had. What impressed me the most was the service provided by our butler, Wendy. She communicated our needs even before check-in and remained incredibly attentive and thoughtful throughout our stay. All the essentials were provided, including kids' amenities, a dehumidifier, and various types of pillows. The entire experience was truly rejuvenating...

1. On the day of check-in, the hotel had a drone flying at low altitude for filming. We were not informed beforehand, and since the hotel offers private hot tubs on balconies, this caused a misunderstanding. The internal staff was also unaware until we reported it, after which they communicated internally. 2. Turndown service needs to be actively requested. Poly (another hotel/brand) proactively checks...

This is a very young and trendy hotel with many picturesque spots and abundant recreational facilities. The sea-view king room offers an excellent panoramic view, directly facing the ocean. The service is exceptional, with plenty of staff always available to assist. Our butler, Ultraman, was also incredibly meticulous and thoughtful.

The overall service was excellent, and there were many activities for the Mid-Autumn Festival, making it a very enjoyable holiday. The room wasn't basic at all; its design was very minimalist, which I personally loved. The hotel's beach bar was super chic and great for photos. Getting around the hotel by shuttle bus was also very convenient. Since I was traveling while pregnant, they provided a pregnancy...

I booked two 'Trendy Seaview' rooms and was given rooms on the 7th floor. One had an absolutely fantastic sea view, while the other was slightly less impressive. Wendy added me on WeChat two days prior to our arrival to ask about our needs. Upon checking in, all the staff were incredibly enthusiastic; their service was top-notch. I loved everything about the hotel, from the soft services to the hardware

Overall concept of Cactus Resort. Great location. Cozy and kind atmosphere.

Best stay so far. The location is great, the rooms are spacious and clean. The lobby also has a nice atmosphere... Highly recommended for friends visiting Hainan

It is a clean and well-maintained hotel, but there is nothing around it.

this place is around 15 minute ride from the airport but its quite far away from attractions, the interior of the hotel is quite decent

Sanya Haitang Bay Mangrove Resort is perfect for a vacation! The iconic sailboat architecture creates an amazing atmosphere, and the beach and pool experiences are excellent. Our butler, Nico, was attentive and thoughtful, always responsive to our needs, and even helped us arrange a curated photoshoot. The photographer was great at guiding our poses, and the photos by the sea turned out wonderfully...

Our comfortable seaside trip began at the Mangrove Tree Resort in Haitang Bay. Our butler, Ella, provided meticulous service, offering travel recommendations in advance and responding promptly to any issues, which made us feel incredibly at ease. The hotel's garden lawns create a wonderful ambiance, especially romantic at sunset. The iconic helipad offers a stunning panoramic view of the entire bay...

I was upgraded to an Executive Seaview Room, and the high-floor view was fantastic. The public areas are beautiful, and our butler, Steven, provided very thoughtful service. He sent the activity schedule in advance, helped us book various activities, and coordinated our extended stay. Overall, compared to five-star hotels that easily cost 1500+ yuan, the Mangrove Tree Resort offers excellent value...

Our vacation at the HNA Red Forest Hotel in Haitang Bay was unforgettable. Our butler, Ella, provided warm and attentive service, and you could feel the care in every detail. The hotel's lawn, built right by the sea, was lush and green, perfect for a relaxing stroll. The helipad offered a unique panoramic ocean view, allowing us to take in the vast blue expanse of Haitang Bay. The curated photography...

Hotel's rooms need renovation. On the other hand, hotel has beautifull garden, pools and kids club. The breakfast was tasty, Mr.Ali was very helpfull. Thanks to Mrs.Yulia and Mr.Roy we could stay longer in the hotel and enjoy hotel's amenities.🙏

Sanya Haitang Bay Mangrove Resort Hotel truly offers a wonderfully gentle experience for family holidays. The moment we walked in, our child was completely 'spoiled.' Our butler, Steven, thoughtfully prepared a welcome fruit platter. The room was spacious and bright, fully equipped as a 180-degree ocean view room, directly facing the sea. There was even a sunken ocean-view bathtub 🛁 on the balcony...

Service: The service was quite enthusiastic. Ambiance: The environment was decent, and there were many pools. However, there were too many mosquitoes; they were everywhere in the room, and we even had to switch rooms because of them. Hygiene: Perhaps because it was the afternoon, there were too many tiny flying insects. They'd come in as soon as the window was opened. Even after we changed rooms...

The beach, sun, and pool were all great, and the breakfast was quite good too. The check-in service was also excellent. The price was still very reasonable. However, the lights, switches, and facilities in the room were old, and there was an old alarm clock that woke me up at midnight. It was a really nice king room that I didn't get to fully enjoy.

This was our first time in Sanya, and we came with my parents and in-laws. The hotel was very comfortable and beautiful. The coconut groves were lush, and the sand on the beach was soft. The kids had a blast playing in the sand, and Grandma helped them collect seashells. We even brought some of the pretty, shiny shells home with us. Breakfast was abundant, and everyone was sure to find something they...

The room facilities were actually quite well-maintained, not as old as I'd imagined. For this price point in Haitang Bay, it offers good value for money. My child wakes up early, and I wanted her to take a nap in the afternoon, so I asked the butler for a late check-out. They humanely agreed, which I was very pleased with.

The room had an amazing sea view. The front desk didn't really explain any of the hotel services, and there was no butler service either. However, if you needed anything, a quick call to the front desk got a super fast response. Also, the hotel is huge. Because our room had such a great sea view, it was quite a walk from the lobby, but it was really close to the beach and the buffet dinner, so I guess...

Needless to say, resort hotels by the sea in Sanya are always a good choice, and Sheraton is a classic brand. This was my second stay here. Since you can't swim in the sea at Haitang Bay, I made sure to fully enjoy the pool in my pool access room. The room was very spacious and comfortably laid out, definitely worth the price of over a thousand a night. However, I really hope the front desk staff can...

Amazing experience with Shangri-La Sanya team and management team. Absolutely professional and very responsive to request, will highly recommend to stay, thank you team

Beautiful hotel such a huge space, with a lot of facilities large swimming pool, gym, lots of indoor children activities, mini zoo, air gun shooting, archery, flying fox, sand ground activities, a huge well maintaining of greeneries, train foc for enjoying the beauty of the hotels, very beautiful clean sea beach, buggy available, tasty variety foods available, nice pub bar etc...

The environment is fantastic, and the greenery is the best I've seen among all the hotels I've stayed at. There are plenty of activities for kids, and the fire dance show was amazing. The staff renting water equipment by the pool were very patient. The service was also excellent; our butler, Daria Su, was incredibly responsive and even helped my child find a place to take an exam. Highly recommend...

This is our third time bringing our child to Sanya Shangri-La, and each visit has been a delightful experience. The service is consistently excellent, and I particularly want to commend Guest Relations Officer Daria Su. She provided thoughtful reminders before our check-in, responded quickly to our needs after arrival, and was incredibly considerate, warm, and professional. The staff at the lobby,...

The service at Shangri-La is exceptional. Before arrival, a dedicated specialist, Nicole, messaged me via WeChat to provide information about the hotel's activities, dining hours, and the duty-free shuttle. Upon arrival, our luggage was taken directly to our room. After check-in, another staff member personally showed us to our room, explained its features, and highlighted various activities, which...

I've stayed at several hotels in Haitang Bay, and Shangri-La has been the most comfortable by far. Our butler, Nicole, messaged me early on WeChat to ask about our needs. Upon arrival, we were even upgraded to a better room. The room also had a sofa bed, which they had already pulled out and prepared for us. I was traveling with an 18-year-old and a 9-year-old boy, so this room type was perfect. There...

The front desk staff were very welcoming and upgraded our room. The facilities were complete, and our stay was comfortable. We also received a discount on the dinner buffet. Sheraton is a trustworthy brand and I highly recommend it.

The hotel is right by the sea, which was super convenient for the kids. They even upgraded us to a sea-view room, and the view was absolutely fantastic. The room itself was very clean with no strange odors, making for a really comfortable stay. The staff were all incredibly friendly and proactive with their service. Overall, it was a wonderful experience.

Although the facilities are a bit old (the TV didn't have much to watch, and I had to buy a day's entertainment for the kids), there were no strange odors. Despite being in a bustling area, the soundproofing was excellent, so it wasn't noisy at all. The breakfast was quite substantial, and they even provided complimentary breakfast for three, which was a nice touch! I added the front desk staff member...

I have to recommend this hotel, the only Marriott brand in Sanya Bay. Considering the price, it offers good value for money, and the ocean view is beautiful. Last time I stayed, I had to go down to pick up my takeout myself. This time, thankfully, they have robots that deliver directly to the door, so I no longer have to awkwardly go to the main entrance in my pajamas to get my food. The concierge...

The hotel was clean, spacious, and bright. Dora provided excellent and efficient service. Free parking was a big plus. Overall, I had a very satisfying stay. The hotel's central location made it convenient for getting around. Plus, there's a Sky Bar on the 29th floor, perfect for enjoying the sunset in the afternoon.

I had a very pleasant stay at the hotel. Its location is convenient with excellent amenities nearby. The room was cozy and comfortable, and all the staff were incredibly warm and friendly with great service attitudes. This is a trustworthy and high-quality hotel. Special thanks to ZARA, one of the hotel staff, for her high service awareness and for being able to resolve many issues.

Great stay and fantastic service from Maria! ⭐⭐⭐⭐⭐ Everything was excellent during our stay at Pullman. The hotel experience fully met our expectations. I especially want to thank Maria for her attentive and professional approach. She truly cares about her guests and goes the extra mile to make sure everything is perfect. If you’re staying here, don’t hesitate to reach out to her with any questions...

Huge thanks to VV, the front desk lady, and all the hotel staff for their wonderful care! ^_^ They prepared gifts for my child both at check-in and check-out, which made my little one very happy. The service was genuinely warm and welcoming, making our entire stay a fantastic experience. Thank you for helping us create such lovely memories; we look forward to seeing you again!

Our housekeeper, Lily, was incredibly attentive and even helped us upgrade our room. The room was clean and bright, and the hotel service was excellent. Our child had a wonderful time too. We'll definitely stay here again on our next visit.

The environment is clean and hygienic, and the public areas are designed to be very cozy. The check-in experience was great, and I highly recommend it to everyone. The complimentary travel photos turned out excellent, and all the staff members were very enthusiastic. It's definitely worth staying here.

Traveling with my baby this time, we stayed in the Seaview Pavilion three-bedroom suite. The room was spacious and bright with an unbeatable sea view. The hotel's underground passage leads directly to the beach, and the dining and kids' entertainment options were excellent. At check-out, our butler Cici even prepared a teddy bear toy and a backpack that my child loved. Five stars all around, we'll...

During our stay at the Pullman Sanya Bay, our butler, Lily, provided exceptionally warm service. From the welcome drink at check-in to the thoughtful daily reminders about our itinerary, she consistently anticipated our needs. When my child accidentally dropped their sunglasses in the pool, Lily immediately coordinated with staff to retrieve them and even sent up two extra bath towels. On check-out...

Excellent service. Very friendly and helpful staff. Very convenient location in Yalong Bay. Short walk to the beach.

Had an absolutely fantastic experience! The service was incredibly warm and welcoming, and the environment was lovely. The terrace offered a beautiful view, and it was cool to see fish from the restaurant. Breakfast had a great variety, perfect for the whole family. There were a lot of foreigners staying there, making it a great spot for family trips. We were all very satisfied with our stay.

I got really lucky! I called customer service beforehand to confirm a double bed, and when I arrived and entered the room, I turned around and saw a stunning view. There was even a bougainvillea branch floating near the entrance – it was so therapeutic! Walking into the room, the view from the balcony was a sea of bougainvillea, and the swimming pool was right downstairs. It's fantastic! I didn't realize...

The room was spotless, and the surroundings were lovely. Gina from guest services contacted me in advance, she was very professional, and answered all my questions promptly and thoughtfully. Plus, the location is great; it's right by the sea, just across the road, and there are plenty of delicious restaurants nearby. It's really good value for money.

I really liked the small courtyard with the pool; it was very relaxing to just lie there, sunbathe, and feel the breeze. Gina provided excellent service and helped me book the airport shuttle. The only downside was that the bathroom didn't have hot water, but since I was only staying one night, I didn't bother to address it.

The room was great with a beautiful lake view right outside. It was my wife's birthday, and the hotel even prepared a cake and decorated the room in advance, which was incredibly thoughtful. Gina from guest services was also very attentive and helpful, simply fantastic! The room was clean and well-equipped. It's also super convenient, only a 6-minute drive to Paradise Forest Park.

Traveling with three people, I initially contacted the hotel via Ctrip to see if an extra bed could be added, but the hotel flat-out refused. However, upon check-in, the hotel not only added a bed but also offered a complimentary executive lounge access. Overall, it was a decent experience, but coming from a St. Regis, I felt a significant drop in quality. The room was a bit old, and breakfast was...

Before my arrival, the concierge called me, and my butler, Mia, added me on WeChat. They arranged a room very close to the lounge, which was super convenient for afternoon tea, and the view was quite nice. The toiletries were Byredo, which is one of my favorite perfume brands. It was a sunny day when we went, and the ocean was truly crystal clear. The beach is a coral reef area with quite a few rocks...

The sea view room had an unbeatable view, and the room maintenance and cleanliness were excellent. Service was incredibly prompt; when we requested an extra chair for the room, they even coordinated with the restaurant to have one sent up! Our butler, Annie, was super thoughtful, often proactively checking in on our needs and reminding us about the weather. She even gave our child a souvenir! We had...

Our stay was absolutely delightful, and a huge thank you goes to our butler, Cynthia. She anticipated all our needs without us even having to ask. I was thinking of requesting a late check-out, and before I could even mention it, I received confirmation that Cynthia had already arranged it. We had a wonderful two-day stay, and I'd also like to extend my gratitude to every staff member at the InterContinental...

I was very satisfied with my stay. Cynthia, our butler, was incredibly attentive and thoughtful. The Mediterranean restaurant has a great vacation vibe; although it's a bit small, the layout is very efficient, making it easy to grab food. The only downside was the male staff member at the breakfast restaurant entrance on the first morning, who was quite unhelpful when I asked a question. Overall, though...

Facilities: In the second room, the bedside lamp flickered as if it wasn't getting enough power. The fan in the first room was noisy. Hygiene: The first room had a lot of ants, so we couldn't leave any sweet food open. Environment: The view outside the window was absolutely stunning, arguably the best sea view I've ever seen from a room in Sanya. Service: Butler Annie's service attitude was excellent...

Overall, it was a great stay and very photogenic. The service was exceptional, especially from our butler KH, who was very attentive and responsive to all our needs. The pool and beach were fantastic, and the hotel grounds were full of palm trees, creating a wonderful holiday vibe. When the shuttle bus to the airport was full, they specially arranged a business van to take us, which we really appreciated

The hotel is very close to the duty-free shop, and there's a concierge car that can take you to the entrance near the parking lot, which leads directly to Zone C – a truly amazing shopping experience! We enjoyed the magnificent sea view at the restaurant on the tenth floor. You need to buy a drink to experience it, but I think it would be great if they offered experience vouchers, or included the cost...

My stay was fantastic! It was my birthday, and the front desk arranged for my room to be decorated for the occasion. They also offered a wonderful photoshoot. The photos turned out amazing! The guy who helped with the paddleboarding on the river was also great; he captured some truly natural and well-composed shots. The young lady who assisted with photo selection was incredibly gentle and thoughtful...

I originally planned this trip to Sanya to accompany my daughter to Wang Leehom's concert. I booked two different hotels, and the Westin was by far my favorite. The scenery was beautiful, and the facilities were excellent. What really stood out was the service from our hotel butler, Ms. EC. She truly anticipated our needs and made us feel completely at home!

The river paddleboarding and kayaking are perfect for photos, super fun and Instagram-worthy! The sea breeze at the hotel's beach bar is so relaxing and romantic, an ideal spot to unwind. Our butler Kent was always available, thoughtful, and accommodating. The hotel's location is unbeatable, super close to the duty-free shop, making shopping a breeze. This trip was an amazing experience, highly recommended

This stay exceeded all my expectations! A big thank you to our butler, Kent, for the thoughtful arrangements throughout our stay, always responding quickly and meticulously. The upgraded room had an incredible view, offering panoramic sea vistas. The hotel's paddleboarding and kayaking activities were fantastic; we got some amazing photos out on the water. And the location couldn't be better – super...