8.9
Excellent
265 USD
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Mandarin Oriental, Sanya in Sanya

🌍
China, Sanya, 12 Yuhai Road
● Center: 5 km
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +86 898 8820 9999Show

Butler service repeatedly described as attentive, thoughtful, and proactive, with specific mentions of staff like Elena, Maggie, Alaia, Celia, and Rita providing personalized care and thoughtful gestures. Guests praise the stunning natural environment, including spectacular sea views from rooms, the beautiful beach, and lush hotel grounds with rolling hills and lawns. Breakfast receives high marks for quality and variety, particularly the lobster wontons, durian soufflé, and Wagyu pho. Public areas and overall hotel design are noted as beautiful and very photogenic, ideal for photography enthusiasts. Facilities such as the 24/7 gym, multiple pools, including a children's pool and water slide, and a range of water sports contribute to guest satisfaction. Some guests report dated room furnishings and basic minibars, with occasional maintenance issues like noisy air conditioning, weak toilet flush, and loose power outlets. One guest experienced booking confusion regarding complimentary water activities, requiring follow-up to correct billing errors. A few guests noted occasional lapses in communication and service speed, such as delayed responses to requests during breakfast or check-in. The largest pool and water slides were under maintenance during one visit, limiting access to some recreational facilities.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Terrace Double room
Terrace Double room
Wireless internet, air conditioning and minibar
Beds:
306 USD
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Deluxe Double room with garden view
Deluxe Double room with garden view
Private bathroom
Beds:
312 USD
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Double room with ocean view
Double room with ocean view
Wireless internet, air conditioning and minibar
Beds:
339 USD
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Ocean Breeze Double Pavilion
Ocean Breeze Double Pavilion
Wireless internet, air conditioning and minibar
Beds:
429 USD
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With Plunge Pool Double Pavilion oceanfront
With Plunge Pool Double Pavilion oceanfront
Private bathroom
Beds:
502 USD
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Family Double Suite with garden view
Family Double Suite with garden view
Family room with bathroom
Beds:
512 USD
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Double Suite with ocean view
Double Suite with ocean view
Wireless internet, air conditioning and minibar
Beds:
611 USD
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Pool Double Pavilion
Pool Double Pavilion
Air conditioning and private bathroom
Beds:
644 USD
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Tropical Double Suite
Tropical Double Suite
Private bathroom
Beds:
762 USD
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Pool Villa with ocean view
Pool Villa with ocean view
Wireless internet, air conditioning and minibar
Beds:
1 470 USD
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South China Sea Pool Villa
South China Sea Pool Villa
Wireless internet, air conditioning and minibar
Beds:
2 817 USD
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Coral Bay Deluxe Villa
Coral Bay Deluxe Villa
Wireless internet, air conditioning and minibar
Beds:
4 185 USD
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Description

Mandarin Oriental, Sanya is a luxury 5-star resort established in 2009 and renovated in 2018, situated on Coral Bay's eastern shore near Dadonghai Bay. The hotel features 296 rooms spread across eight multi-story buildings, 15 two-story cottages, and 15 two-story villas, including options like Pool Villas with ocean views and Double Suites. Guests enjoy a private sandy beach just 50 meters away, with free sun loungers, umbrellas, and towels. Facilities include four restaurants offering international and regional cuisines, a Tea House, and a lobby bar. The resort caters to families with a kids' club, playground, and multiple child-friendly amenities. Wellness options include a spa, sauna, jacuzzi, and a 24/7 fitness center. Business travelers can utilize six conference rooms accommodating up to 400 guests. Butler service is highly praised for attentiveness. Wi-Fi is complimentary in public areas, and parking is free. Mandarin Oriental, Sanya blends scenic hill and ocean views with comprehensive facilities for a quiet, nature-filled, and comfortable stay.

Location

The hotel is located on Yuhai Street in Sanya, China, on the eastern coast of Coral Bay. It is approximately 17 km from Fenghuang International Airport (SYX). The private sandy beach is only about 50 meters from the main hotel buildings, with the farthest building around 1,500 meters away from the shore. Nearby dining includes Haijiaoxuan Restaurant 185 meters away and Shuixie Western Restaurant at 192 meters. The resort lies close to Dadonghai Bay, providing guests with easy access to both natural scenery and urban amenities in Sanya's city center.

Tips

  • Reserve a table in advance for the sunset restaurant to secure the best seats.
  • Take advantage of the butler service by informing them of your needs early, as they are known for excellent personalized assistance.
  • Use the hotel’s shuttle service to navigate the large property comfortably, especially during the hotter parts of the day.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is CNY 2,000.00 (approx. US$293.73) per room.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB, UnionPay
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Room service
  • Cable TV
  • TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Locker
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • Russian
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Water park
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Water fun
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
  • Public beach
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Snorkelling
  • Fitness facilities
  • Gym
  • Yoga
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!

The distance to the sea is 90 meters

Video: Mandarin oriental sanya

Map

Reviews

WiFi
Breakfast
Parking
Pool
18.05.2026 Guest
The room was actually better than I expected, as I'd seen many reviews mentioning issues with rooms before. However, the butler service was incredibly attentive and thoughtful; they helped me prepare and check everything. Elena was excellent 👍 and responded very promptly to all my requests. Overall, the hotel is still beautiful, and I'd definitely consider staying again once rooms become available.
18.05.2026 Guest
The environment is fantastic; you can enjoy the beautiful beach and sea views right from the hotel! Our butler, Maggie, provided excellent service throughout our stay, thoughtfully arranging a honeymoon setup for us. We were so happy the moment we entered the room! We heard she even brought us lotion when we got sunburned and prepared small desserts in the afternoon – she truly anticipated our every need. Every staff member at the Mandarin Oriental was incredibly attentive during our two-day stay, proactively asking if we needed any help. And of course, the scenery is beyond words. If you're lucky, you might even see little monkeys in the morning, which are absolutely adorable! Next time we come to Sanya, we won't hesitate – we'll choose the Mandarin Oriental again!
17.05.2026 Danhonggaodaiwang
The public areas are truly beautiful, perfect for snapping some great photos. The room itself was a bit dated, and the mini-bar was very basic. The lobster wontons at breakfast were quite good. Our butler, Alaia, provided exceptional service – truly 10/10! Knowing we were heading to the airport after check-out, she proactively offered a late check-out and gave us shell necklaces and a cute little squirrel souvenir. So sweet! Next time I stay here, I'll definitely be looking for Alaia again.
16.05.2026 sunneew
Sanya Mo would be great, *except* for a few things:

1. Before checking in, I called to specifically request an extra duvet for our family room, which was confirmed by the front desk upon arrival. However, the room was empty. I ended up having to ask the turndown service attendant for one.
2. The only power outlet on one side of the bed was completely loose, the air conditioning was incredibly noisy, and the toilet flush was very weak. We had to call maintenance the next day. They provided an extension cord for the outlet, but the AC and toilet didn't improve much.
3. Our Ctrip booking included a complimentary water activity for two. I called to book a snorkeling session the day before, only to be told there was no record of my reservation when we showed up. They also charged it to our room bill. I only got a refund for the 'Recreation' charge when I specifically asked about it during checkout.
4. During breakfast, I asked a staff member if they could bring in a non-food delivery for me. They hastily replied, 'Please wait a moment,' and I never heard back for over an hour.

Aside from those issues, Sanya Mo was quite good 👌.

On the positive side, the Black Pearl restaurant and the spa staff were exceptionally warm and welcoming. They were among the few places where staff actively greeted guests.
13.05.2026 Guest
The hotel is sparkling clean, comfortable, and the service is incredibly warm and attentive. The accompanying travel photography service was also super professional, producing high-quality, timeless photos that really captured the atmosphere, even with casual shots. Overall, it's excellent value for money and a fantastic experience. I genuinely recommend it! 👍👍👍
12.05.2026 Guest
This hotel is perfect for a quiet getaway, offering great privacy and stunning sea views. The property is quite large, so you'll need to use the shuttle service to get around to many areas. However, if you avoid the hottest parts of the day, a stroll around the hotel grounds or along the beach is incredibly enjoyable. The lobster wontons at breakfast are delicious, and there's also a DIY station for Qīngbǔliáng (a traditional cooling dessert). Breakfast runs from 7 AM to 11 AM, catering to all age groups and their various routines. We had a minor issue with our room on the first day, but it was resolved promptly. Overall, the service and experience were excellent. The gym is open 24/7 and offers a variety of teas and fruits. The hotel also provides a wide range of water activities, including snorkeling, paddleboarding, sea fishing, and sailing. There are two swimming pools, one of which even has a small slide.
12.05.2026 Guest
The hotel's public areas are absolutely stunning! It really feels like a vacation, and the sea is like a clear jelly. The complimentary travel photoshoot by Bojue Travel was also great; the photographer had a wonderful attitude and was very patient with directing poses, resulting in some fantastic shots! Photo selection was also quite flexible, with no hidden fees.

The hotel rooms are a bit dated, but still acceptable. They even helped decorate for our anniversary. We stayed on the first floor of the Seaview Pavilion, and stepping out the door brought us right to the sea – the views were incredible! My only regret is that, perhaps because it's the off-season, the largest pool and slides were under maintenance and closed. I was really looking forward to using them! 😭
11.05.2026 Guest
The free travel photoshoot was incredible value for money! We got 30 minutes with a professional photographer, enhanced photos, and a 100% success rate – way better than selfies.

The photographer was amazing at guiding us: they communicated about the style beforehand, taught us poses, and found the best angles. Even someone shy like me felt totally comfortable.

There was a great selection of outfits (including traditional Dai clothing), the makeup artist was patient and consulted with us on our looks, and the photo selector was both professional and thoughtful.
24.04.2026 Guest
I will definitely be back!!! I almost got scared away by the bad reviews before going, but I don't know where those came from?! I booked two nights at Wentao Pavilion, and it gave me such wonderful memories. It's truly a hotel I love, the immersive vacation vibe is just perfect! An old Ferrari is indeed a Ferrari. If I'm spending money, I'd rather spend more and stay a few more nights at the Wentao Pavilion of Mandarin Oriental Sanya.
17.03.2026 oldbrotherxiong
The public areas of the Mandarin Oriental are endlessly captivating! Absolutely stunning and full of exotic charm. The hotel is very close to the city center, making it super convenient to stay here!

The Mandarin Oriental Sanya, Coral Bay boasts a unique location, with its own private bay. Every corner of the hotel offers a beautiful view!

It's one of the most renowned luxury resorts in China. The MO brand itself is exceptional! There are many beautiful women at the hotel, just as many as at The EDITION! Haha.

The hotel's restaurants are also fantastic. The Coral Lounge is famous, and the evening BBQ buffet is one of Sanya's specialties, offering sea views, baby lobsters, and durian – all-you-can-eat!

Beautiful people, delicious food, and stunning scenery – it has all three!

My hotel butler, Rita, provided incredibly thoughtful and warm service! She left a deep impression on me! She made this vacation even more perfect and comfortable! I'll definitely look for her again next time I stay!

Room facilities: Well-equipped, though slightly dated.
Breakfast: Rich and delicious, the best buffet restaurant in Sanya. The lobster wontons, Wagyu pho, and durian soufflé are the three absolute must-tries for breakfast. Highly recommended.
Value for money: It's a luxury resort, so value for money isn't really a consideration.
Bed: Comfortable.

This hotel is particularly great for photo ops; it's very photogenic. The tennis court is also beautiful! All in all, an excellent resort!
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POIs near hotel

viewpoint
Purple Air from the East (57 min)
A viewpoint known locally as Purple Air from the East, offering panoramic views of the surrounding landscape.
memorial
Deer Turning Back (60 min)
A memorial established in 1987 commemorating local history and culture.
attraction
Phoenix (4 km)
An attraction named Phoenix, offering cultural and leisure activities.
theme_park
Egret Park (4 km)
A themed park named after the egret, featuring natural and recreational areas.
attraction
Sanya Phoenix Ridge Sea Oath Scenic Area (5 km)
A scenic attraction featuring mountain and sea views, known for its romantic legends.

Cafe and Restaurants near hotel

restaurant
Restaurant «Haijiaoxuan» (3 min)
restaurant
Shuixie Western Restaurant (3 min)

Frequently asked questions about Mandarin Oriental, Sanya

What types of rooms are available at Mandarin Oriental, Sanya?

Room types include Double room with ocean view, Deluxe Double room with garden view, Terrace Double room, Double Suite with ocean view, Family Double Suite with garden view, Tropical Double Suite, Pool Villa with ocean view, Coral Bay Deluxe Villa, South China Sea Pool Villa, With Plunge Pool Double Pavilion oceanfront, Ocean Breeze Double Pavilion, and Pool Double Pavilion.

Is there a private beach at the hotel, and how far is it?

Yes, the hotel has a private sandy beach located approximately 50 meters from the main buildings, with free sun loungers, umbrellas, mats, and towels. A shuttle service to the beach is available at no charge.

What children’s facilities does the hotel offer?

Facilities for children include a kids' outdoor pool, kids' club, playground, high chairs in the restaurant, cribs and strollers available on request, a children’s menu (paid), and babysitting services (paid).

Are pets allowed at Mandarin Oriental, Sanya?

Pets are allowed, but guests should contact the property directly for details regarding fees and policies.

What dining options are available on-site?

The hotel features four restaurants: Pavilion (international cuisine, breakfast 06:30-11:00), Fresh (Western cuisine, Tue-Sun 18:00-22:00), Yiyang (Cantonese and Hainan cuisine, 11:30-14:30 and 18:00-22:00), Mee&Mian (Chinese noodles, 11:30-17:30). Additional options include a lobby bar and a Tea House open until midnight.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 251 USD The best time to book is August 7, with rates starting from 237 USD

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