Mercure Xi'an Downtown in Xi'an
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Description
In this hotel 218 rooms.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese Buffet [Sat - Sun] 07:00-11:00 Open
[Mon - Fri] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa
- Check in time: 12:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Security guard
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Non-smoking rooms
- Accessibility features
- Laundry
- Concierge services
- Luggage storage
- Wake-up service
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- Parking
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Pets Not Allowed
Street view
Video: Mercure Xi'an Downtown, Xi'an, China
Map
Reviews
From the moment I stepped in, I was captivated by the elegant and grand design. The front desk staff were incredibly warm and attentive, and they even kindly upgraded my room type. The room itself was spacious and bright, with soft and comfortable bedding that ensured a fantastic night's sleep. The bathroom was well-designed with a wet and dry separation, and the toiletries were from a high-end brand – every detail showed thoughtfulness.
The breakfast buffet was so lavish it was hard to choose, offering a wide array of both Chinese and Western dishes. The freshly made noodles were especially delicious. The hotel's location is also superb; right outside the door is a subway station, and the surrounding commercial district is within walking distance.
What touched me the most was when I left my charger after checking out. The staff proactively contacted me and arranged for it to be couriered. This level of meticulous service completely surpassed my expectations. Whether for a business trip or a leisure vacation, this is an excellent choice. Next time I'm in this city, I will definitely stay here again!
Cleanliness: Could pay a bit more attention to details!
Ambiance: Great!
Service: Great! This is my second time staying here. Its advantage is that it's not by the main road, so it's relatively quiet, but the main road is only about 30 meters away, making it convenient for getting around.
Service: What impressed me most was upon entering the lobby to check in, a male staff member with a buzz cut (I assume from concierge?) immediately offered us two cups of hot tea. This small detail was just perfect, especially as we had just come in from the cold weather outside – it genuinely made us feel warm. A big thank you to that gentleman! The front desk and restaurant staff were also exceptionally helpful, always greeting our requests with a smile. ^_^
Facilities: I absolutely loved the smart toilet in the room and the heating. The lighting was also bright, and the room, including the bedding, was very clean. There were also welcome drinks. My only minor point is that the ceiling height felt a little low.
Hygiene: From the hotel lobby to the room and the restaurant, everything felt very comfortable. The cleanliness was definitely up to par.
If I ever get the chance to visit Xi'an again, or if friends are planning a trip, I would still highly recommend this hotel. The location is also quite central, about a 10-minute walk to the Bell Tower area, and taxis are easily accessible. Overall, a fantastic experience!
The hotel's location is truly unbeatable, right in the prime area next to the Bell Tower. It's just a few minutes' walk to the Bell Tower and Drum Tower, and super convenient for grabbing local food in the Muslim Quarter or exploring the ancient city walls. Plus, there's a subway station and supermarkets nearby, so whether you're sightseeing or just getting around, it's completely hassle-free. The biggest surprise was how well the rooms are soundproofed, despite being in such a bustling area. Once you close the door, it's your own quiet sanctuary, and I slept incredibly soundly at night.
Frequently asked questions about Mercure Xi'an Downtown
How much does it cost to stay at Mercure Xi'an Downtown?
The cost of staying in Mercure Xi'an Downtown depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 49 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Mercure Xi'an Downtown?
You can book Run of House, Standard room, Standard Single room, Standard Quadruple room, Standard Family room, Standard Quadruple Family room, Standard Double room, Standard Double Family room, Comfort room, Comfort Quadruple room, Superior room, Superior Single room, Superior Quadruple room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Quadruple room, Deluxe Sextuple room, Deluxe Double room, Premium room, Prestige room, Privilege room, Privilege Single room, Privilege Quadruple room, Privilege Double room, Suite, Double Suite, Superior Suite, Superior Triple Suite, Superior Double Suite, Executive Suite, Executive Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Xi'an Downtown?
Check-in at Mercure Xi'an Downtown is possible from 12:00, check-out is until 12:00.
Does Mercure Xi'an Downtown have a pool?
No, Mercure Xi'an Downtown does not have a pool for guests.
Are pets allowed at Mercure Xi'an Downtown?
No, pets are not allowed at Mercure Xi'an Downtown.
Does Mercure Xi'an Downtown serve breakfast?
Yes, Mercure Xi'an Downtown serves breakfast for guests. Breakfast options include Western, Chinese style.
What’s the cancellation policy at Mercure Xi'an Downtown?
The cancellation policy at Mercure Xi'an Downtown depends on your room type and booking terms.
Does Mercure Xi'an Downtown offer airport transfers?
Yes, Mercure Xi'an Downtown offers Airport pick-up service for guests. We recommend contact ahead to confirm availability and pricing.
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