Where to stay with kids in Ayia Napa

Enough sunbeds for everyone, not allowed reservations with towels before 8:00am. The pools nice and ground areas clean and well maintened. Also the hotel premises and corridors where clean and smelled fresh

-The beach was dirty during my stay with plastic bags and other human plastics… even a tampon was floating next to me…discusting. The hotel pool attendats should clean the beach everyday

Also never saw a cleaning lady at beach pool ground premises anyday.   - The elevator doors on 3rd floor where dirty with hand stains and never cleaned during my stay

The breakfast with plenty of choices. The sushi at socci restaurant was great and the prices fair. Glasshouse restaurant and bar with great views and service. Vala beach club with great beach view and nice ambience

For a bottle of wine charged triple the price I do deserve at least some peanuts. - At elegance rooms there was nowhere to hang the hand towel except behind the door. More hooks needed next to the sinks

Teach your staff basic customer service pls. -The “fresh” orange juice at breakfast was not fresh at all but sugared orangejuice with water. Unacceptable for a five star hotel

A/C did not go under 22 degrees Celsius which meant we were hot at night. Cleaners were excellent, pool towels supplied however l could not use the pool as ladder entry/exit only. They need steps and a railing

It is public and a bit crowded. The pool is less crowded, nicely situated over the bay. The sea can be reached quickly with a short walk. Everything looks very clean, including the beach and water

Free parking which was great and it felt safe to leave the car and walk around at night. Overall we loved our stay but had i been able to use the pool, it would have been better

All the small things add up to a mediocre experience. The pool are was nice and the quality of food when ordering al la carte was very good

Room was great overlooking the garden and ocean. Balcony too small to sit comfortably and our clothes blew off the drying rail never to be seen again as there is a gap between the wall and balcony screen

Beach access was great however had to pay for umbrellas and sunbed. Shower supplied and foot rinser. Hotel shop very expensive, walk down the street for cheaper clothing, souvenirs and restaurants

Pool areas very clean and well maintained, clean fresh towels everyday. A short walk to the beach if you wanted to stretch your legs

The staff are amazing , reception Elini, Dimitris and the team are amazing , super friendly and helpful. The bar staff Fanos & Steve are hard workers and brilliant with the holiday makers

Maybe like 2 days Pools are great , several choices and the lazy river breaks it up for you , something different. If there were a negative I would say that the main restuarant food is never really that hot

Lovely onsite shop, really handy for bits and pieces and the lady Christina is again good with the customers, very helpful and chatty. Pool guys this year were amazing , George & Iranka

The reception team gave us a warm welcome on arrival, and we were delighted to receive a complimentary room upgrade, which was a lovely bonus

It always seems just warm but very nice. Would be great if it was hotter. This has been many years not just once

Firstly, Tofinis is located at the best end of the Ayia Napa beach, golden sands run into clear blue warm water without unwanted stones or seaweed

The hotel itself is nice and wants for nothing. The staff are friendly and the food is better than you would expect from an all inclusive large hotel. We visited in October and it was warm and not too crowded

The splash park is great fun, pools are not heated it must be noted and the sea is much warmer than the pools

The pool was clean, and there were always sunbeds available, although some guests reserved them early in the morning even if they weren’t around all day

One thing I missed was more adult-focused entertainment; most of the evening activities were for children

Staff was friendly and helpful. This was my first time in Cyprus for a wedding and picking the right place was sketchy because there are so many hotels. I am so glad I picked this hotel

The staff were warm, welcoming, and always ready to help, which added a really nice touch to our holiday. The only downside was the connecting door in our room

Great food options, with all inclusive you have the option to choose from 4 different restaurants, with each featuring a different cuisine, but even the main restaurant included with our half board had amazing dishes daily, we always started and ended the day with delicious and interesting meals

The beach area is stunning, and the sunbeds are well arranged and comfortable, making it easy to spend the whole day enjoying the seaside. A big thank you to Hardip, who made our experience even more enjoyable

We even walked from beach to beach, as all beaches on the Ayia Napa coast are connected by a walkway, each having slight differences such as sand, shallowness and amount of people per beach

His friendly attitude, positive energy, and excellent customer service really stood out. He has a remarkable ability to engage with guests and create a great atmosphere around the bar

I especially preferred our beach for the last option as on most weekdays our beach was much calmer and more relaxing, while the others are very full, and felt overwhelming

Great value for the money, the staff are lovely and go above and beyond to make you feel welcome. The rooms are a little dated but everything functions and rooms are decent size (ours had a balcony pool view)

From the moment we walked in the experience was wonderful. We were met by staff and advised that even though we were early for check in we were able to use the pool and water park

Well equipped with a safe, hairdryer, towels for the pool and tea/coffee facilities. Food was good with lots off variety. Evening meal was great with home made pizzas

The hotel met our expectations in every respect—professional and courteous service, comfortable rooms cleaned daily, and delicious and varied food, ensuring everyone could find something to their liking

An additional advantage was the excellent location—close to the city center, and despite the greater distance to the sea, our stay was still exceptionally enjoyable

Staff are amazing, George restaurant manager and Adrianna ass restaurant manager went above and beyond, ass hotel manager also tried to sort our issue out for using slides

All in all I would recommend this hotel, had some great facilities and both the pools were great

First thing you notice is a immaculately clean hotel. The floor sparkled and areas were clean. The staff were falling over themselves to help and ensure your holiday was the best it could be

The pools are superb, a little cold but amazing and a great location to walk to Protarus centre and beaches

We are a group of friends who usually always travel together on vacation. Recently we were in Cyprus to get some warmth and relax. We ended up in a hotel called Papouis hotel

Whilst we encounter an issue with food heat it was sorted swiftly and the quality of food was superb and varied for everyone

Overall I had a great time at papouis hotel , my shower room stunk of excrement and urine for the whole time I was there , i assumed it was a plumbing issue , as I was alone i put up with it

She really enjoyed the crafts they did together and still wears her ankle bracelet every day! The kid’s club lady would also beckon her over at the disco especially when the Hokey Cokey came on knowing it’s my daughter’s favourite 🤣 she is an asset to the hotel so I hope they look after her accordingly!

We booked our wedding a year ago directly with the hotel through their wonderful wedding co-ordinator Felicity. Felicity is a wonderful asset to this hotel, her kindness and professionalism was outstanding

Our wedding day was everything we dreamed of and more, we can’t thank the team enough for making our special day personal and exceeding our expectations

Felicity was always at the other end of the email or phone with nothing being a problem and her prompt reply’s answering all questions in great detail

Felicity and the team in the hotel made the process stress-free with everything super organised making the day enjoyable for us and our guests

We have just returning home following celebrating our wedding on 2nd may in the golden coast hotel with 75 guests

Entertainment was poor in all honesty we ventured out most nights. The big letdown for us as a family was the All Inclusive, we upgraded to this option which we do regret, food options was very limited same most days

There was no ice cream station all they had was choc ices. We have stayed at many hotels as a family in cyprus including Grecian, Cavo and we were really felt the food/drinks were a big let down for the hotel

We did find it hard to create a decent meal out of what was available. We spent further money eating out most lunch/evening times. Children’s options was 3 trays of either Rice, chips and 1 meat option

No Live cooking stations, food was cooked and then left under heated lamps which in all honesty did nothing as every meal we had was either cold or look warm

We did have massages at the hotel which the lady was lovely. Also we celebrated a 40th whilst on holiday and no acknowledgment at all from the hotel

Would we return again probably not but hopefully the hotel will take on the feedback given to make the most out of this hotel

She is amazing a top star in customer service. Other than that the swimming pool is great and the placement is perfect near city center and marina but a little bit on the side so you don't get all the fuss

A family business with the owners always at the location very clean and the staff extremely friendly and professional. If you go there Diljana at the bar/restaurant is your go to person

My recent stay at Anesis Hotel in Ayia Napa was nothing short of spectacular. From the moment I arrived, the warm and friendly staff made me feel right at home

The hotel was first class clean we only did B&B as we like to be out all day breakfast was fine no complaints the staff were amazing so informative the lady on reception elvis fan cant remember her name but she went way beyond with the knowledge she shared then there was Dilyana we talked we with her most nights very helpful and knowledgeable cant praise them enough we will be going back god willing...

They were like superheroes – fixed it in a flash! It’s that kind of quick, kind service that makes this place so special. You can keep your 5-star resorts; we’ll take the 5-star heart of Anesis any day

It’s spotlessly clean, and the housekeeping team is just fantastic, even changing the beds much more often than we expected. The food was great – we did half-board and every meal was a treat