4 star hotels in Dominican

Hotel was very very clean, rooms are clean and the food is very good, easy check in no complaints

Hotel was very very clean, rooms are clean and the food is very good, easy check in no complaints

Excellent hotel for business or transit purposes, close to Punta Cana airport

A fantastic hotel. Very clean. The concierge Pablo is super friendly and helpful. The hotel has a large pool. The hotel is in downtown Punta Cana which is a huge plus. Close from every place.

The rooms are clean up-to-date. The price was amazing located next to the popular bars. Must try the pub bar.. the bartenders in the hotel were very nice. I would definitely recommend this place to friends reserve a room again.

Near downtown area, restaurants & shopping mall nearby

My wife and I recently stayed at the Sheraton Santo Domingo, located along the Malecón, and we had a very pleasant experience overall. The location is excellent—central to most tourist attractions in the city. La Ciudad Colonial is within walking distance, making it very convenient for shopping for souvenirs and exploring historic sites. There are also plenty of restaurants and casinos nearby, all...

We did not expect to stay here because of a cancelled Air Transat flight, but the Sheraton turned out to be a wonderful hotel to catch a few hours of sleep. Staff were great and the food was better than our Punta Cana resort

My friend and I arrived at the Sheraton at 5pm ready to check in to the hotel. The staff told us our room would be ready in about 10 minutes. Ten minutes later, the staff tells us the room will be ready in another ten minutes. We were then given two free drink coupons - which we learn later are only good for nonalcoholic beverages. Forty five minutes after arriving, we are told our room would still...

A great place to take a break and relax.

This hotel was not worth the $1600 price tag I paid for 9 nights. Let’s first go over service. Staff was wonderful! They were very friendly, always looking to help out, asking if we needed anything, just top tier service. No complaints about service. The rooms were ok. Seemingly clean but the carpet in our room was filthy! Not only was it stained all over the place you could tell that it had...

Overall I rate it with four stars with a few details to improve. First, the check in and check out processes are super slow. The staff needs to manage a way to do it faster. More than 15 minutes is too much. The hotel itself is beautiful and with a great location close to Centro Historico and El Malecon. Right next to the hotel is a casino too. The rooms are old, but with a classic look and enough...

Upon arriving we was warmly welcomed by attentive staff and were shown our room. It was extremely spacious with twin sinks and bed large enough for 4 people. The beach was a 5 minute walk down a drive, but you could get a lift from reception to the beach via a luxurious golf cart. The sea, sand and sky just took my breath away. Plenty of wildlife to enjoy in the nearby nature reserve and thankfully...

Excellent beach, nice room with balcony which was quite private and the whole resort is pretty.

This was a very nice stay. The staff was adorable and so helpful, I admire those who were constatnly cleaning outdoor spaces, but everybody was sweet and professional. I highly appreciated the cleanliness. We loved our room, the beach and basically everything. What bothered me was the fact that all the good sun beds were reserved early morning. Food for AI resort was ok, but not excellent. Also I felt...

This hotel surpassed every expectation. What truly sets it apart is the exceptional team who make the entire experience unforgettable, from the seamless check-in process to the attentive service staff, restaurant and bar teams, animators, and everyone behind the scenes. Every member of the staff was impeccably professional, warm, and genuinely welcoming. What was especially noticeable was the way the...

All very good. Great music and animation. happy people always happy to help to make your holiday a fab one. Sequetel is great at his job! Beach was rather busy. Resort not very spacious. Also all 4 of us ended up with sickness and diarrhoea. Another 3 people we spoke to who were leaving the sane time as us, also had had it.

My experience was absolutely fantastic thanks to the wonderful staff! Mariolis and Alan, the bartenders, were outstanding — friendly, skilled, and always ready with a great drink and a smile. Luz and Brianda, the restaurant hosts, made every visit feel warm and welcoming. They truly went above and beyond to make sure everything was perfect. And a special shoutout to Fernando, the entertainer — his...

This was a very nice hotel. Courteous reception staff. The room was clean and big. The shower had good pressure with plenty of hot water. Across the road is a shopping and restaurant area. A good variety of food for breakfast with a small swimming pool. A very professional hotel. It comes with my recommendation.

Stayed 4 nights. Shuttle pickup location wasn’t clearly marked leaving the airport exit after customs. Shuttle arrived quite quickly. Room wasn’t ready at 10:30am so had breakfast across the street. Room was ready at noon. Rooms were mechanically sound. Power surge one day but backup generators kicked in. Room didn’t come with a fridge but one was delivered when asked. Bed comfort wasn’t ideal, but...

I recently stayed at Four Points by Sheraton Punta Cana and overall had a pleasant experience. One of the hotel’s biggest advantages is its convenient location, just a few minutes from Punta Cana International Airport, with complimentary transportation provided to and from the airport, which made arrival and departure very easy. Check-in was smooth and efficient, though I was a bit disappointed that...

We ended our vacation by spending one last day at the 4 Points Sheraton. We spent the last 7 days cruising around the carabian and this was our rest day. The complimentary shuttle to the included beach resort of Playa Blanca was 5 star. The shuttle also provided the 3 minute drive to the airport. Right across the road from the hotel is the Punta Cana village where you will find restaurants and shops...

I stayed here for 6 nights as a single lady wanting to enjoy the Dominican resort town atmosphere but not be so isolated in a resort. The 4 Point location is across the street from a cute series of shopping squares and diverse restaurants, plus a pharmacy and a Scotiabank. There's also a fancy mall just a 15 minute walk west. There's a free shuttle from the hotel that takes you to Playa Blanca restaurant...

Same like any from the chain, nice pool to chill before the flight. Nice room

I (47) went with my mom (75). We had an absolutely beautiful stay at Bahia Principe Grand Samaná. Our room (220) overlooked the bay, and with my binoculars — once I learned where to look — I could see whales breaching in the distance. That alone was magical. The beach is small and intimate, perfect for relaxing without big crowds. The property is simply gorgeous, walkable — peaceful, scenic, and immaculately...

The hardest review to write as it has 2 sides - good and bad ! We read the reviews and decided to spend 2 quiet weeks in a nice place. So …. Let’s start of positive . The views are most amazing . The staff is out of this world - other then a barmaid at the pool the employees are outstanding . The rooms are large and cleaned well . The beach - small and private . Entertainment- for what they provide...

This place is something else. I would have to advise for the people coming to visit this resort who are American it is quite the adventure to get to this side of the island. You either fly into Santo Domingo or Santiago and have to either take a cab 3 1/2 to 4 1/2 hours to this side of the island. Or you can rent a car if you want to be bold. Just to let you know the lines on the pavement are only...

Clean, overlooking a beautiful beach. The staff was excellent. Did not give it a higher rating because at times there was nothing to eat. For an all inclusive, this is not the standard. However the food options were good when the buffet was open.

My wife and I have thoroughly enjoyed returning to the Bahia Principe Grand Samana! We were last here in 2023 and we are so very happy to be here again in January 2026.. This place is so very beautiful. We are so very happy with our wonderful room. The staff are very friendly, responsive and serve with excellence under the management leadership of Lissa Matos. The private beach is great and the...

The TV did not work and was small , some of the property appliances were out dated , the room service was limited . The drinks were cheap brands . Expected more out of this experience. But the view in our room was beautiful A plus for that .

What an amazing resort! The food and the staff are fantastic and I can’t wait to return. The entertainment staff Henry and Carlos keep the resort laughing and make sure you are enjoying yourself. The staff in the club room Olvi , Santa make the best drinks and give top notch hospitality! Can’t forget Alendrea and Benito at the pool Bar and the housekeeping staff. Despite a few days of rain we had a...

My first experience at this resort exceeded all my expectations It was clean, friendly, loads of entertainment with delicious food and drinks. I really enjoyed the yoga classes with Cathy and the aqua fit with Henri . I would def come back to this resort

This resort exceeded my expectations in every way ! Great food. Friendly Staff. Clean rooms. Lots of great entertainment and I really enjoyed the daily yoga and fitness classes. The staff really go out of their way to make everyone’s vacation great. I highly recommend this resort ! I can’t wait to return.

What a week! It was a great time relaxing, very well organized. I have to say the entertainers, Henry and Carlos know how to get you moving and involved! What a great couple of guys. Pool bar was good, and drinks were definitely a hit. Buffet was always different with selections

To start off my experience at Gran Ventana was wonderful because the staff was nice, pleasant and took the time to speak with you. The buffet was good, the food was more on the American side some days. But I like that each day was something different to eat. My issue was with the wifi. WiFi in the room and around the resort was very spotty. Some people had issues connecting to the wifi in their room...

I highly recommend VH Gran Ventana! My family and I had a great time . The animation team—Carlos, Bryan, and Juan Carlos—were incredibly friendly and made sure we had a great experience. Thank you to the bartender, housekeeper, and staff! :) You all were amazing, hoping to come back!

We had the best 3 days at the Eden Roc Cap Cana. Incredible hotel, service, beach, pool, food- amazing experience and will definitely be back! Our concierges Miguel and Braulio were incredible and went above and beyond. The service was amazing. Miguel helped my husband arrange an amazing 30th birthday surprise with couples massage and an amazing private dinner on the beach with a violinist. My husband...

We were fortunate to stay in one of the three villas at Eden Roc. The stay was perfect. The accommodations are excellent…close to the beach, a perfect pool, great golf and most importantly, the most attentive staff servicing all of our needs 24 hours a day. The chef was sensational and the bartender poured the perfect drinks all day. And the weather in the Dominican Republic is perfect. Thanks...

How can I put into words such a magical week in The Founders Villa Cap Cana. Starting with the moment we arrived at the Villa and we met Junior!!! He was warm and inviting and only wanted all of us to have a GREAT time. Castillo and Juan were also friendly and made sure everyone was happy. The chef was terrific and always made sure everyone was fed (with all different needs). The Founders Villa...

My husband and I spent our honeymoon here at Eden Roc at Cap Cana recently. It was truly a relaxing experience- from the amazing, friendly staff we got to know over the course of our stay, to our private pool in our villa, to the fantastic spa day we had (one of the best massages we have both had). Their attention to detail, relaxing ambience they have created, and the beauty of the property really...

Cannot wait to return. The location is idyllic. Pristine beach and clear water. Manicured grounds and lovely relaxing atmosphere. The staff were incredibly attentive and helpful. La palapa and blue restaurants served outstanding food with a good wine list. Again service was first class. Our personal concierges were Sara and Santiago. They took care of every single detail. We hope to be back soon. Thank...

We recently returned to Eden Roc, a place we’ve been visiting regularly since 2020. All our favorite parts were unchanged: the weather, the beach, the rooms, the food & beverage, the sincere and friendly staff. But there were some surprises, too. An improved cocktail menu at one restaurant. A new Milanese at another. A staff member proud of being promoted since we saw him in May. A new room type we...

The rooms are standard and clean, no issues with the AC or water. The food was 8/10. The best thing about this resort was the staff. Timéo and Esther in specific were so kind to us and really made the trip so much better. They treat you like friends rather than just visitors. There are also almost always activities going on around the pool and at the beach which are super fun, you’ll never be bored...

I recently stayed at Viva Heavens in the Dominican Republic, and I have to say, it was an amazing experience! The resort was impeccably clean, and the atmosphere was so quiet and peaceful—it felt like a true escape from the hustle and bustle. As a dietitian myself, I was particularly impressed with the healthy options they provided in their dining offerings. It’s clear they put thought into catering...

I stayed at this resort for spring break with my roommates, and unfortunately our experience was very mixed. First, the positives: the resort itself is absolutely gorgeous. The grounds are beautifully maintained, the beach is stunning, and it truly looks like a postcard. Making reservations for the à la carte restaurants was also very easy, which we appreciated since that can sometimes be stressful...

Viva Heavens by Wyndham in Puerta Plata is a great choice if you have HIGH EXPECTATIONS and a MEDIUM BUDGET. Resort outperforms on all areas for the price. There are more luxurious all-inclusive resorts, but for the price, Viva is OUTSTANDING. Positives: -In the gated, guarded, massively large Playa Dorado resort area. -All the basics of a full service all inclusive but on a small, lower budget scale...

We got the higher end room, nice and confortable. Even if it's outdated, it's big and very clean. The food was excellent. With 4 restaurants (the Puebla being my favorite ! ) and a buffet with different themes every nights, we had plenty of choices. The beach is a 6 min walk from the pool and the complex. It's a nice walk on a path thru a jungle like forest with a big pond with turtles, fishes and...

Room 4104 The bar fridge needed to be stocked but the cleanliness of the room was very well kept. The air conditioning was working very well.

The room was amazing The receptionist was super friendly speaking very good English for us Very nice dinner at the pool side restaurant & the rum was great as well

The breakfast was varied and delicious and the pool was amazing!

Nice hotel and relatively affordable

Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet. Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English. Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.

Good for night sleep and away from restaurant

What i liked about the hotel: Great guest interaction - friendly staff very welcoming Pool Room space and balcony The room is fully equipped. The only thing missing is wash cloth and iron Complimentary drink on entry Dislikes: There was no comforter on bed, sheet too thin to cover with when room gets cool Location of hotel Pool closes too early

I only recommended this hotel if you need to stay in Santo Domingo for one or a couple of nights. We had leaking in the bathroom and the shower was old. The staff very kind and helpful, except when I was going to use the swimming pool as everyday they was questioning me if I am a customer.

I stayed at this hotel for a week of vacation and had an amazing experience. The staff was incredibly kind, and everything was well organized. Honestly, it was one of the best stays I’ve ever had. I highly recommend it!

We had a good stay at Dominican Fiesta Hotel. The hotel offers a variety of amenities, including a well-equipped gym, pool, steam room, sauna, and jacuzzi, all of which made our stay very enjoyable. A big thank you to Ana and Jamyson at the front desk — they were friendly, professional, and very helpful. Overall, the staff was welcoming and attentive, which really added to the experience. The location...

I just stayed here and I have to say it was pretty nice I’d come again. The room I stayed in had functional amenities but needs updating. The view was decent. The neighborhood was lively. The lobby was very well polished. Looks upscale. The food was absolutely fantastic, from my experience. Some of the best beef stew I’ve ever had by a long shot. The waitstaff are very attentive. Almost a perfect...

Very large hotel with large rooms and sports area with very good swimming pools

it is an old hotel. all equipment are old. But it's service is good.

I had an amazing time at BlueBay Villas. It was quiet and relaxing. Food was great and had a lot of options. I especially enjoyed the entertainment. Shoutout to Lizbeth! They made me feel welcomed and I enjoyed their energy. The bartenders were amazing especially the older man at the beach bar! The chef at the beach bar was amazing as well and incredibly friendly. The staff really made the stay feel...

Room was dirty and old, it was damp from rain entering the door, blow dryer fell from wall and never fixed. Food wasn’t good.

The entertainment staff had a lot of energy and made sure to involve the public in the activities they had to offer. Also, the spa staff was amazing; the massages, the attitention and the positive and calm attitude created the perfect atmosphere to relax. Definitely will come back.

Room was very clean, staff was fabulous Older resort, but kept up. Air conditioner in room very loud Ai

The place is perfect for relaxing, it just lacks variety in the food, otherwise everything is fine.

Really great service, love entertainment, every day different game, love the diversity of the music. Free alcoholic beverages, as much as you want. Big shows every nights about different countries culture. Food is amazing different taste of every country, free restaurants with reservations, china food, Italia and seafood. Security guards everywhere as well cameras. Comfortable rooms with fridges rechargeable...

Clean room and the service is fat

localisation is perfect, the building and bedroom need a refresment. but it is clean, the breakfast is excellent and raphael prepare the best omelette. for the price is correct , I will come back

The Hotel is Amazing!! Location is the best close to everything is downtown Santo Domingo, safe área too

This has been my go to hotel for Santo Domingo for years. It’s perfectly priced and in a safe location. You can’t go wrong with this hotel.

The room they don’t have any flights and the bathroom in the shower. Need to be a upgrade.

Loud and noisy during the night. Granted it was Christmas Eve. The room was substandard, the toilet did not work properly, the air did not work when heat mode was needed. Had to call room service for repairs, towels (which were pretty old) and blankets (they did address the issues in a promptly manner, however, I don’t want to deal with issues while vacationing). The location is a bit far front the...

This vacation was a memorable stay we had.a great time......our Butler Dennis Silvero was very attentive and was there always ready to help and make sure my husband and I

We got the swim out room I loved the privacy we got when we didn’t want to be in the main pool. The food was rarely ever hot which made the taste of it subpar. Diamond club you get room service which was nice. Cleaning staff did well maintaining the property. Our butler Jhoenmy was amazing, he helped us with excursions, transportation, luggage pick up and drop off, reservations. You name it and he...

Wonderful hotel, we were very satisfied. The rooms are clean, and the staff are very polite and attentive. Herlyn at the Hideaway reception was very attentive and courteous. 5/5

Clean room nice staff i only ate at the buffet but the food was very good i just wish breakfast options were different bar was good drinks were good and strong i love the key card waterproof bracelet they give you to access your room water park was awesome the only thing is check in is at exactly 3 so cant check in and freshen up have to walk around the resort until 3

Everything was great and our butler Manual was awesome and took care of everything from dinner reservations throughout our stay.

I had a great experience! The staff went above and beyond to make our vacation unforgettable and memorable. It’s the little things that make moments special, and Jennifer and Smerlin did it perfectly

We went in early April. The hotel was large, the food was decent, but the drink selection was limited, and there were only three swimming pools. Our family of four all got bitten by mosquitoes on our legs and feet. The family room we booked could sleep four people plus two cribs. There were two free sandboxes, and the most unique thing was that we could see many peacocks, geese, etc. Overall, it was...

Well let me tell you : on day 1 we found out we couldn’t use the waterslide with my grandchildren! How ridiculous is that? Children if 3 and 18 months needed us to be with them on the waterslide!! 2- When we called guest service NO ONE ANSWERED EVER! 3- The beach was way too strong for young children to play in the ocean! The restaurant only open at 6 pm for dinner we had to stop at guest service...

Great property, clean and well taken care of. Rooms are dated, bathrooms (in family rooms) are very small. Blankets on kids beds are hard.

The service amd staff is great! I would be nice to have a place where we could go do some laundry ourselves.

Incredible, I loved it, it was great, I adored it! I spoke with Eduardo, he was a crack-up, very good entertainment that gave us

The property was beautiful. The employees were so wonderful. We can't wait to go back

Airport shuttle was included and they switched my room to 2 queen beds instead 1 king bed as I had 2 small children with. Thanks for such great service

Everything in this hotel is excellent!,staffs are very knowledgeable and the cleanliness of this hotel omg impeccable in all area👏👏👏🙏🙏🙏♥️♥️♥️♥️🤣🤣🤣🤣.

Awesome stay. Felt fresh from a great treatment the night before and the morning off prior to my flight. Both thebdinner and the breakfast were on point, and the beds was super comfortable! Greqt staff service as well!

Great hotel located close to the Santiago airport. The staff was courteous and extremely welcoming. Great pool area with a very good Mojito drinks! Great buffet style, and breakfast included in our stay

My family and I arrived at the hotel around 1 p.m. Although check‑in was scheduled for 3 p.m., we were pleasantly surprised to be accommodated early thanks to the room’s availability. The room itself was spotless, in excellent condition, and both the bed and pillows were exceptionally comfortable. We were very hungry when we arrived, and the food did not disappoint. Everything was delicious, but the...

All the staff at this hotel are amazing! They are really attentive and always with a smile! You leave your room and the house keeping great you with good morning! We had the most amazing experience.

I live in Puerto Plata for a year now but on weekends, my husband and I travel all over the Dominican Republic to different resorts., hotels, and Airbnb. Road trips!!!! FYI....I’m staying at this resort as I write this for 2 nights,3 days. This is night ONE. Friday! 1. The guy at the front desk upgraded our room for free with a king size bed. Thank you kind sir. 🤩 2. Shower above us leaked, flooded...

Amazing resort.. the service and food was spectacular. our server was the absolute best. the staff was friendly and incredibly helpful.. there was a few people selling souvenirs.. they weren’t too aggressive which was nice. they sold cigars, bags, scarves at a reasonable price. surprisingly they offered cigar samples which was very nice. i would definitely go back again

The food is outstanding, the facilities and the staff are phenomenal and the setting is lovely. Transportation to and from the beach, where you have dedicated bar facilities as well as food. However, it is as advertised: quiet. The entertainment shuts down at 11pm, so if you're inclined to want to want to stay up late, you'll have to find ways to entertain yourself. Overall very good, but I'll go back...

My brothers and I spent 5 nights here and we enjoyed it. The rooms were nice, clean and cool. The food was nice and tasty. The staff by far was the best part about this resort. Very friendly, very attentive, and always willing to help. The pool area was nice and being an adults only resort it was quiet and serene. The beach is only a 5 minute walk or they have a shuttle take you there. They have breakfast...

Just returned from a week here (1-8 Jun), the low season! We were in search of quiet and relaxing and that's exactly what we got. The first 5 days we were there, there were definitely less than 50 other people. Service was excellent, food quality was excellent and varied. The entire resort was constantly being cleaned and security was patrolling at all times to give you that extra sense of safety...

Pros: Really quiet and cozy. Clean. Friendly stuff. Really friendly stuff. Bell boys are helpful, desk stuff are really nice. Kitchen stuff is also really nice. I couldn't eat my food there and brought my own food. They kept all my food in their fridge and heated it up for me before the meals (was more than happy to tip them for the great service). Beach is amazing. Have a small pool, but we spent...

Enjoyed our stay immensely! This is a quieter resort perfect for families and people looking to relax. If you’re expecting nightlife this is NOT the resort for you. They try but the shows are lame. The weather was FANTASTIC, the beach is beautiful, and the pools are very warm . The only complaint I’d have is that the only decent coffee was from an espresso machine in the lobby that didn’t open until...

Well, if you go to a budget hotel you don't expect luxury but the 4* have to be justified. I'm not that type 'it ruined my vacation', you are the only one who can ruin it and we have had a good time overall. A few things to be aware of. The hotel is dated but clean. The staff is taking care of it and in our room everything was functional. However water pressure is low and hot water is scarce. We...

1. The beach isn't well maintained and is poorly managed. You have to get up around 3:00 a.m. to get a chair on the beach with shade. 2. The entertaining at the beach is almost completely absent. 3. The food is fantastic 4. The drinks are ok 5. We only had one good coffee machine for the whole resort 6. The shower water and pressure were terrible 7. There is no entertainment organize at the lobby...

Location 5️Atmosphere 5️Room 3️value 4 ️Amenities 5️Food 5️

The hotel is a bit run down.. but clean! Bring face cloths.. be patient. Our shower, played with the temperature.. 5108 Enjoyed my week away! Thanks for a great week!

This is our last full day of our 7 day visit. We loved it. The food is fantastic! The buffet is amazing and has everything you can think of and it changes daily. There are 3 a la Cartes, no reservations needed. The service was excellent. The beach- perfection. Beautiful white sand. Beautiful lobby . There is one huge pool. Only disappointment there was no swim up bar. I did not see very many activities...

I've been to Punta Cana several times at a different property that has closed down so this is in comparison to that. The property is small but well kept. Grounds are very nice with great wildlife. The rooms are nice/basic with great AC, but the bathroom is very small for a family suite that sleeps 6 people. The entertainment team is fantastic, my favorite part of everything. Join into every interactive...

The staff truely made the trip incredible. All of the staff including Ninosca were super helpful and did everything they could to make our trip enjoyable.

The resort has met all our expectations, well equipped for several different activities, an amazing beach, pools and restaurants. The food is various, great for any kind of taste, different themes per night which allow you to experience different flavours and cuisines. The entertainment team is the best part of the resort, always up for a game or a dance lession or a fitness activity, never pushy and...

Lace / net curtains on the ground floor to allow for privacy and light to come in

My 5th trip was as amaxing as my first the staff was amaxing

Amazing all inclusive resort, second time staying in a different region and the service, staff all top service. I love it so much that I became a member of their club. I highly recommend it 😁

The Hotel is recently renovated, clean rooms and friendly staff. Would not mind going back. It’s perfect for business trips.

Rooms are very spacious. Good eye to details. Very clean. Breakfast was very good. We had a good time. Thank you!

The facilities are somewhat old, and the rooms are generally quite average, not worth the price. Breakfast is decent, and the receptionists are generally helpful. There seems to be a gym nearby. Overall, I'd give it a 7 out of 10.

Plenty of food, and a fantastic location.

The breakfast was delicious, the location was convenient with many restaurants nearby, the room was very quiet, and there was parking available. It's about a 30-minute taxi ride to the airport. The most beautiful part was the Caribbean coast; its grandeur and beauty are indescribable. A very satisfying business trip.

Amazing hospitality all around! The only issue was the lounge on the 8th floor—it seemed understaffed and focused mainly on serving large groups. I had to get up and seek out service myself, which wasn’t ideal. That was the only downside to an otherwise excellent experience.

He is the problem with the hotel. There is no substitute for broken and raggedy equipment and trying to remodel what needs to be replaced. In their frugal approach to remodeling, they have failed to accommodate anybody of standards, It’s not the location of the service people working in the hotel. The physical structure in Dyer. Need of repair. My toilet did not work correctly, on my first attempt...

Yes the building is dated, but the staff is hospitable, the outside terrace and pool are well maintained, and the breakfast is wonderful with variety of selection. We decided to book another night due to our next location (strange communication and payment method), and will consider again for the price point in Santo Domingo and the Dominican Republic.

Everything was fine. Staff was helpful. Breakfast buffet was correct.

This is the "Four Points by Sheraton". Everything was fine. Staff was helpful. Breakfast buffet was correct.

Nice hotel great service good food I give it a 10 out of 19

We needed a hotel to spend the night after a late arrival at the Santo Domingo airport. And everything was perfect. Check in at midnight without any problem and a delicious full Dominican breakfast in the morning. Decent rooms with air conditioning that could be regulated correctly. Recommended.