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261 USD
Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino – Adults Only in Punta Cana
🌍 Dominican, Punta Cana, Carretera Playa Arena Gorda
● Center: 18 km
🌞 Beach - 2 min
➊ 1 line
✅ Several guests praised the attentiveness and helpfulness of their butlers, mentioning names like Dennis Silvero, Jhoenmy, and Manuel for exceptional service. ✅ Cleanliness was noted positively by some, with rooms described as clean and well maintained by the housekeeping staff. ✅ Food options such as the steakhouse, hibachi, and Dorado seafood restaurant were recommended by multiple visitors. ✅ The swim-out rooms provided privacy away from the main pool, appreciated by guests who valued quiet relaxation. ✅ The staff's kindness and politeness were highlighted as a strong point despite some issues. ❌ Several reviews pointed out mold and mildew problems in rooms, sometimes visible in showers and causing unpleasant odors. ❌ Maintenance was criticized, with mentions of dated furniture, paint chips, and water spots in bathrooms. ❌ Food quality was described as inconsistent, with complaints about dishes rarely being served hot. ❌ The adult-only section is only separated by a wall from the rest of the resort, leading to some confusion about exclusivity. ❌ Some guests reported subpar service attitude from staff and disappointing responses to complaints.
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Rooms and prices
2 guests
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Luxury room
Wireless internet, air conditioning and private bathroom
311 USD
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Luxury Diamond Club room
Wireless internet, air conditioning and private bathroom
404 USD
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Honeymoon Jacuzzi Double Diamond Club Suite
Private bathroom
Beds:
556 USD
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4 x
Luxury Quadruple room
Private bathroom
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4 x
Luxury Quadruple Diamond Club room
Private bathroom
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Luxury Double room
Private bathroom
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Luxury Double Diamond Club room
Private bathroom
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Description
Hideaway at Royalton Punta Cana is a 4-star adults-only resort built in 2017, offering 168 rooms spread across multiple buildings on the beachfront of Playa Arena Gorda. The resort operates on an all-inclusive basis and provides a variety of room categories, including Standard, Luxury, Club, and Suites with options for sea, garden, or pool views. Guests can expect direct beach access just 50 meters away with sun loungers and umbrellas included. Dining options are diverse, featuring nine restaurants serving international, Asian, Italian, Mexican, and seafood cuisines, plus multiple bars including a swim-up bar and a sports lounge. The property also features a spa, fitness center, sauna, meeting facilities, and a casino. The hotel targets guests aged 18 and older, with a check-in time from 15:00 and check-out by noon.
Location
The resort is located in Punta Cana, Dominican Republic, 21 km from Punta Cana International Airport. It stands on the first line of the beach, specifically 50 meters from its private sandy shore on Playa Arena Gorda. Nearby restaurants such as EL RODIZIO and PORTOFINO ITALIAN RESTAURANT are both within 272 meters, offering additional dining options outside the hotel. The large Royalton property includes Hideaway as a distinct adult section with its own pool and bar, but most dining venues are shared with the wider resort.
Tips
- Book a Diamond Club room for access to butler service and room service, but be aware some guests reported issues with room maintenance.
- If you value privacy, request a swim-out room to avoid the busy main pool area.
- Check in after 15:00; earlier arrival means waiting without access to your room.
- Try the hotel’s steakhouse and hibachi for dinner, and Dorado Seafood & Grill for breakfast.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Garden
Rooms
- Room service
- TV
- Minibar
Accessibility
- Accessibility features
Services and amenities
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Buffet breakfast
- Restaurant
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Languages Spoken
- Spanish
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Casino
- Nightclub
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
- Public beach
Business
- Business center
- Conference Hall
Sports
- Windsurfing
- Diving
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Sauna
- Spa
- First Aid Kit
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 160 m. It takes 2 minutes To the beach!
Street view
Video: HIDEAWAY AT ROYALTON PUNTA CANA, AN AUTOGRAPH COLLECTION ALL INCLUSIVE 5*, DOMINICAN REPUBLIC. 4K.
Map
Reviews
29.12.2025
This vacation was a memorable stay we had.a great time......our Butler Dennis Silvero was very attentive and was there always ready to help and make sure my husband and I
10.12.2025
Staff service was sub par, food was very hit or miss. The property was not well maintained
30.11.2025
We got the swim out room I loved the privacy we got when we didn’t want to be in the main pool. The food was rarely ever hot which made the taste of it subpar. Diamond club you get room service which was nice. Cleaning staff did well maintaining the property. Our butler Jhoenmy was amazing, he helped us with excursions, transportation, luggage pick up and drop off, reservations. You name it and he was on it. Must try the steak house and hibachi for dinner. Dorado for breakfast.
23.11.2025
Wonderful hotel, we were very satisfied. The rooms are clean, and the staff are very polite and attentive. Herlyn at the Hideaway reception was very attentive and courteous. 5/5
21.11.2025
I wanted to give this a great review but I just couldn’t. This past weekend my cousin & I stayed at the Royalton Hideaway Punta Cana (Adults only side) for my birthday November 13th-18th. We were also Diamond Club members which included a butler, swim out pool & certain amenities that were strictly exclusive to Diamond Club members. (luxury). Boy was that a lie. It’s not worth it! Upon entry into our room.. it smelled like old water/mildew & mold. I kept smelling an odd smell coming from the AC vent and mentioned it to our butler. He arranged for us to have our rooms switched the next day.
Guess what? Same thing in the new room except for this time.. I could actually spot the mold on in the showers. I knew I wasn’t crazy. I kept smelling something but couldn’t quite frankly put my nose on it. At that moment I found it. My cousin kept saying that our sheets on the bed felt wet. The housekeeping manager came & instead of actually fixing the problem.. they painted over it 😒
When you’re a “Diamond Club” member as they put it.. it pretty much means luxury. Not with this place! Diamond club is not worth it I promise. Do not spend your hard earned money with this hotel!
Oh yeah, I also wound up SICK with a COLD coming back home from the air quality & mold.
They also tried to fake accommodate us/ shut us up with a little 25 minute massage on the day before we were leaving which was like at 4:30pm in the evening and we had dinner reservations at 7:30pm that night.
Guess what? Same thing in the new room except for this time.. I could actually spot the mold on in the showers. I knew I wasn’t crazy. I kept smelling something but couldn’t quite frankly put my nose on it. At that moment I found it. My cousin kept saying that our sheets on the bed felt wet. The housekeeping manager came & instead of actually fixing the problem.. they painted over it 😒
When you’re a “Diamond Club” member as they put it.. it pretty much means luxury. Not with this place! Diamond club is not worth it I promise. Do not spend your hard earned money with this hotel!
Oh yeah, I also wound up SICK with a COLD coming back home from the air quality & mold.
They also tried to fake accommodate us/ shut us up with a little 25 minute massage on the day before we were leaving which was like at 4:30pm in the evening and we had dinner reservations at 7:30pm that night.
20.10.2025
This is a very confusing property. We were staying at the Hideaway via adult only portion of the hotel.. There is no real separation between the adult only and the rest of the property. Basically it’s a wall that separates the pool and then a separate area for lounge chairs for the beach.. aside from one dining facility. All other dining facilities are mixed with the rest of the resort. I arrived late. I was given my room and when I got there, there was a musty smell. The bathroom had mold, and the glass shower door covered in water spots. Luckily they had a room available and they made the switch this room. The bathroom was cleaner. However you can tell that it’s dated paint chips all over the shower railing. The towels are old. My room had no hand towels and a wash cloths until two days after I arrived. My friend asked for hand soap, and as I write, this still have not gotten in their room . The furniture is also dated and looks very used. Given that this was marketed as an upscale luxury autograph collection, Hotel I am very disappointed. The saving grace is the kindness and friendliness of the staff..
16.10.2025
Clean room nice staff i only ate at the buffet but the food was very good i just wish breakfast options were different bar was good drinks were good and strong i love the key card waterproof bracelet they give you to access your room water park was awesome the only thing is check in is at exactly 3 so cant check in and freshen up have to walk around the resort until 3
13.10.2025
Everything was great and our butler Manual was awesome and took care of everything from dinner reservations throughout our stay.
30.09.2025
This was by far the worst resort experience I’ve ever had. The room was disgusting—bugs crawling around and visible mold on the walls and in the bathroom. The smell was unbearable, and it was clear the place hasn’t been properly cleaned or maintained in a long time.
What made things even worse was the staff’s response. When we brought up the issues, they acted like it was normal and did nothing to fix the situation. For the price we paid, the conditions were completely unacceptable.
If you care about cleanliness, safety, or basic comfort, avoid this resort at all costs. It ruined what should have been a relaxing vacation.
What made things even worse was the staff’s response. When we brought up the issues, they acted like it was normal and did nothing to fix the situation. For the price we paid, the conditions were completely unacceptable.
If you care about cleanliness, safety, or basic comfort, avoid this resort at all costs. It ruined what should have been a relaxing vacation.
24.09.2025
I had a great experience! The staff went above and beyond to make our vacation unforgettable and memorable. It’s the little things that make moments special, and Jennifer and Smerlin did it perfectly
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POIs near hotel
Coral Lab (2.1 km)
Aquarium showcasing coral species and marine biodiversity research.
Playa Princess (56 min)
Beach resort attraction offering water sports and coastal recreation.
Chocolate (6 km)
Museum dedicated to chocolate history, production, and tasting experiences.
Aroma's Museum (6 km)
Museum exploring scents, fragrances, and aromatic plant history.
Cafe and Restaurants near hotel
EL RODIZIO RESTAURANT (4 min)
Пунта Кана 23000
Reviews24.11.2017
This restaurant is only for adults staying at the Bahia Principe resorts. It requires reservations. Very nice romantic atmosphere.
11.10.2017
Fantastic staff great food. Perfect
09.07.2017
It looks very beautiful and like high end restaurant. Food is deligutious and fresh. Services are good. I advise to visit this place.
15.06.2017
The service was amazing! But the food was not good. Sadly We had to leave and go to the all you can eat.
PORTOFINO ITALIAN RESTAURANT (4 min)
Пунта Кана 23000
Reviews26.12.2017
Great food. Good atmosphere prices OK
04.05.2017
Found the food very good, lasagna is very "meaty" and carbonarra were very good. Nice place to eat when in Don Pablo! Good service!
Frequently asked questions about Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino – Adults Only
Is this hotel suitable for families with children?
Children are not permitted at this property; it is adults-only.
What types of rooms are available at this resort?
Room types include Run of House, Standard, Standard Club, Luxury, Luxury Club, Suites, and various configurations with sea, garden, or pool views.
Are pets allowed at Hideaway at Royalton Punta Cana?
Pets are not allowed at this hotel.
How far is the airport from the resort?
The resort is 21 km from Punta Cana International Airport (PUJ).
What dining options are available onsite?
There are nine restaurants offering international, steakhouse, Italian, Asian, Mexican, and seafood cuisines, plus multiple bars including a swim-up bar and a sports bar lounge.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 191 USD The best time to book is August 4, with rates starting from 170 USD
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