Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated in Punta Cana
✅ Multiple guests praised the attentive and friendly staff, with specific mentions of concierge Manuel Lopez and bar staff Luis and Carlos. ✅ The pools were described as great, quiet, and clean, with a good balance of lively and calm areas including swim-up bars. ✅ Guests appreciated the variety and quality of food, highlighting the buffet, a la carte restaurants, and special attention to dietary restrictions. ✅ Kids’ facilities and entertainment received positive remarks for keeping children engaged and well cared for. ✅ Rooms were noted for being spacious, clean, with comfortable beds and useful features such as double sinks and mini-fridges. ❌ Some guests experienced delays during check-in and check-out, with waits exceeding two hours reported and transport logistics between resort areas causing inconvenience. ❌ A few reviews mentioned issues with maintenance, including air conditioning malfunctions, scalding hot water, leaking showers, and broken toilet seats. ❌ Complaints about inconsistent WiFi connectivity and occasional shortages of plates in buffet areas were noted. ❌ Several guests described uneven service quality, with some staff perceived as lazy or unhelpful, and some tension with non-Spanish speaking guests. ❌ Mosquito problems and unpleasant sewage odors in certain areas were reported, affecting nighttime comfort.
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Description
Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated is a 5-star resort built in 2009 and refurbished in 2013, featuring 510 rooms spread across eight three-story colonial-style villas. The hotel offers several room types including Deluxe Junior Suites and Swim Up Suites. Guests enjoy access to two lagoon-style outdoor pools with four jacuzzis, a private sandy beach just 50 meters away with complimentary loungers and umbrellas, and a variety of on-site amenities such as five a la carte restaurants with dress codes, bars, and a fitness center. The resort provides extensive kids’ facilities including a mini-club for ages 4-12, a children’s playground, and a kids’ pool. Guests can also access restaurants, conference halls, and entertainment in the larger Bahia Principe complex. The resort’s all-inclusive package includes free drinks, sports activities like snorkeling, kayaking, and tennis, and daily animation programs. Pets are not allowed, and check-in starts at 15:00 with check-out by noon.
Location
Located on Carr. El Macao - Arena Gorda in Punta Cana, Dominican Republic, Bahia Principe Luxury Esmeralda sits just 70 meters from the Arena Gorda Beach, offering direct beachfront access. The resort is 20 km from Punta Cana International Airport, approximately a 40-minute drive. It shares a large 245,000 m² property with six other Bahia Principe resorts, including Grand Bahia Principe Bavaro and Luxury Bahia Principe Ambar (adults only). Nearby dining options within 300 meters include Restaurant El Pescador, Mexican restaurant Santa Fe, and Restaurant Las Olas. The hotel’s position on the first line of the beach ensures easy access to the sea and local water sports facilities.
Tips
- Consider booking a swim-up suite for poolside convenience as recommended by guests.
- Plan to arrive with patience due to reported check-in delays; using the concierge service can help with restaurant reservations and activities.
- Bring insect repellent to mitigate mosquito issues mentioned by several visitors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Please contact the hotel for details about extra bed policies. Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
- Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Electric car charging
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Library
- Casino
- Karaoke
- Nightclub
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Conference Hall
- Windsurfing
- Diving
- Darts
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 70 m. It takes 1 minute To the beach!
Hotel territory virtual tour
Video: Luxury Bahia Principe Esmeralda 4* Пунта-Кана, Доминикана
Map
Reviews
Checking out today, almost mist the flight. Conciege did not wake us up. Called for bell boy twice to pick our laguage up. Noone was coming after 25 minutes. We had to walk from Esmeralda to Fantasia lobby with our languages which took us 15 minuted
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated
What types of rooms are available at Bahia Principe Luxury Esmeralda?
Room types include Deluxe Junior Suite, Deluxe Quadruple Junior Suite, Deluxe Double Junior Suite, Deluxe Swim Up Junior Suite, Deluxe Swim Up Quadruple Junior Suite, and Deluxe Swim Up Double Junior Suite.
Is the beach accessible directly from the hotel?
Yes, the hotel has its own sandy beach located 50 meters away on the first line, with free umbrellas, loungers, and towels.
Are there facilities for children at the hotel?
Yes, the resort offers a kids’ mini-club for ages 4-12, a children’s pool, playground, childcare services (paid), children’s menu, and high chairs in restaurants.
Can guests use restaurants from other Bahia Principe resorts on the complex?
Guests can access the entire complex facilities but not the buffet restaurants of other resorts. A la carte restaurants and other services on the complex are accessible.
Is WiFi available and free at the hotel?
WiFi is free in the lobby for one hour per device. For other areas or extended use, contact the hotel directly for current details.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 246 USD The best time to book is August 8, with rates starting from 198 USD