very low level service. no cleanliness during 6 days. no toilet towel change for a week. nobody at the bar most of the time and the smile from personnel were option free. one day with no one for breakfast and have therefore to wait till 9h30 to get a poor cup of coffee. otherwise good atmosphere and location. noise level from wave can be disturbing but globally acceptable. the boss was the nicest personn but had to leave the hotel for a week......maybe the reason why ???

We STRONGLY NOT recommend this Hotel. When we arrived it was pouring rain and it took hotel attendant more than 20 minutes to walk us one by one with the smallest umbrella ever to the reception area. Obviously we were drenched.
We met the Owner that charged us an extra $100 dollars in cash for 2 rooms with AC because we had mistakenly reserved the rooms with no AC.
The smaller rooms toilet and AC wasn’t working.
The bigger room had a non working Jacuzzi and dirty sheets.
There were only 2 staff members on site. The attendant was Receptionist, Handyman, Bartender, Security and then some.
The cook was also the massage therapist.
We stayed 1 night and in the morning met a guest with her 18 year old daughter who had gotten food poisoning from the hotels food.
We did NOT wait a single minute longer and we packed up all our luggage’s and ran to the next doors hotel NATURA CABANA to ESCAPE our Hotel Nightmare experience! We woke up in the middle of the night with a Tarantula in our bed that sneaked into our luggage from Ecolodge.
We should be reimbursed or even get paid for our HORRIBLE experience.

BEWARE—- While we enjoyed the beach front rustic eco treehouse style vibe of the lodge, we had money go missing from our room and we were not the only ones. There were a total of three separate rooms that had money go missing at some point during our 5 nights there. I did let the owner know but they deny it was anyone there and blamed it on local gang activity, which was hard to believe as our room was always locked when we left it.